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Interactive Design

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Blog entry by Chris Davis posted 09-15-2007 10:31 PM 1080 reads 0 times favorited 3 comments Add to Favorites Watch

For the most part the design process is left to me on the furniture I build. The customer just gives me a general idea and I go with it. There is the occasion that the customer would like or needs to have their hand in the designing process.

Case in point, I have a Murphy wall bed customer that ordered my Euro Murphy bed. They wanted to change it up a little by adding a few extra rectangle blocks. She had an idea of what she wanted and thought it look good on paper. After temporary sticking the blocks in place, they didn’t look right. We could have gone back and forth with picture after picture and email after email, but that would have tied up a lot of my valuable time. With the addition of my shop camera, I was able to talk it over with the customer and make real time changes until she was satisfied.

The video above shows the clip where I was working with the customer. _(Since this post a computer monitor has been added)_ The live video can be seen at our "Current Projects" (http://www.wwbeds.com/Current%20Projects.htm) link at www.wwbeds.com.

My next stage is to add my computer monitor and keyboard in the shop. Tom gave me a good idea in his blog http://lumberjocks.com/jocks/mot/blog/1725. I can add a chat room along with the live shot of the shop. This way the customer can type a message and I can respond verbally. I’ll probably add a speaker phone first and just call customer if we need to work things out.

-- Watch live video from our shop. http://wwbeds.com/live.htm



3 comments so far

View mot's profile

mot

4911 posts in 2759 days


#1 posted 09-16-2007 05:08 AM

Brilliant, Chris. Absolutely brilliant. I hadn’t even considered this use of my shop cam. Very cool! Thanks for posting this! This is great for tool demos as well. One of our members was having trouble with jointer technique. This would be a fantastic idea of realtime cyber skill shares as well. Chris, just great man! I have all this technology in my shop, but it was a solution looking for a problem. You just nailed it brother!

-- You can discover more about a person in an hour of play than in a year of conversation. (Plato)

View Bob Babcock's profile

Bob Babcock

1804 posts in 2808 days


#2 posted 09-16-2007 07:55 AM

Great use of the technology.

-- Bob, Carver Massachusetts, Sawdust Maker http://www.capecodbaychallenge.org

View MsDebbieP's profile

MsDebbieP

18615 posts in 2883 days


#3 posted 09-18-2007 01:44 PM

yes.. I can see this serving many purposes!!

-- ~ Debbie, Canada (https://www.facebook.com/DebbiePribeleENJOConsultant)

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