Rick M's Blog

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This blog is written by Rick M | 45 entries so far

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CPO Outlet is vexing me

12-07-2016 08:36 AM by Rick M | 3 comments »

I ordered a reconditioned Hitachi 12” chop saw from CPO. First one arrived in a flimsy box with almost no padding and the cast base was busted and a knob was busted. They sent me another one. Second one was in a slightly heavier box and was packed tight with brown paper cushion but nevertheless one of the feet was cracked and twisted. They are picking up that box and shipping me a third one. They told me they will request extra packing material. I got aggravated and laid into them. I’ve shipped thousands of boxes and I know that UPS does not handle them with kid gloves, you need to pack things right with something that will absorb shock or it’s going to get broken. No do...

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