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Ridgid R4512 TS Caster Problem

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Forum topic by SawdustyDan posted 04-04-2015 12:30 PM 934 views 0 times favorited 6 replies Add to Favorites Watch
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SawdustyDan

60 posts in 644 days


04-04-2015 12:30 PM

Topic tags/keywords: question tablesaw

As a moderately-skilled woodworker, I actually like my 4512. It does what I want it to do,to my satisfaction. However comma I do have one issue with it. Every time I move it (sometimes a few feet, somethines a few inches) the casters will release and the 200-plus-pound saw will drop to the floor. My floor is concrete and the surface (some smooth, some slightly rough) does not make a difference, nor does the direction of movement (straight front-back or side-side, at an angle, rotating, slow or fast)

I’ve looked and jiggered, but cannot see a way to adjust them, or the latching mechanism. I’ve asked Ridgid and was told there were no known problems with the casters. I’ve looked through the existing forums and elsewhere online and have not found an answer.

“Help me LumberJock Kenobi! You’re my only hope!”

-- Sawdusty Dan - Bellevue, NE - "Women and cats will do as they please. Men and dogs should just relax and get used to it." Robert A. Heinlein


6 replies so far

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InstantSiv

259 posts in 1062 days


#1 posted 04-04-2015 12:51 PM

I had a 4512 for a brief time and I had that issue too. I never looked into it so I’m not going to be much help to you.

View dhazelton's profile

dhazelton

2326 posts in 1764 days


#2 posted 04-04-2015 01:10 PM

There’s some discussion of the lift mechanism not having a lock here:

http://lumberjocks.com/reviews/2536

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SawdustyDan

60 posts in 644 days


#3 posted 04-04-2015 04:05 PM

Checked the caster installation and it’s correct. I’ve had this issue sice I got it and just put up with it. I’ve called Ridgid cutomer support to discuss the fault. The guy I spoke with hadn’t heard of this before. I’m awaiting a call back Monday, to see if anyone else knows what’s going wrong and what to do about it. Fingers crossed!

In the meantime, if anyone has any ideas, please let me know. For now, I’ve got more Stuff To Do!

-- Sawdusty Dan - Bellevue, NE - "Women and cats will do as they please. Men and dogs should just relax and get used to it." Robert A. Heinlein

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crank49

3981 posts in 2438 days


#4 posted 04-04-2015 04:54 PM


I’ve asked Ridgid and was told there were no known problems with the casters..
“Help me LumberJock Kenobi! You re my only hope!”
- SawdustyDan

Exactly the problem with these POS saws.
If the damn things fried a moter every time you turned them on Ridgid’s response would be exactly the same, “We don’t know of any problems with these saws”

And it has nothing to do with your skill level.
Any problem with these saws is ignored by Ridgid. Period.

-- Michael: Hillary has a long list of accomplishments, though most DAs would refer to them as felonies.

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toolie

2025 posts in 2096 days


#5 posted 04-05-2015 12:18 PM

I saw a thread about this on either this or another forum. The saw’s owner had accidentally installed the caster either backwards or in some way inverted. Does it lift sufficiently off the floor for easy movement? If not, that would indicate a faulty installation.

-- there's a solution to every problem.......you just have to be willing to find it.

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SawdustyDan

60 posts in 644 days


#6 posted 04-15-2015 08:36 PM

OK, so it’s been a few days since I called Ridgid CS about this. I called back today and connected with Thecnical Support this time. Long story short – if you have a problem with one of Ridgid’s power tools, call Thecnical Support instead of Customer Support. Those folks are picked from employees who have worked assembly, testing and repair and most have a fair amount of actual user time, too.

I described the problem, she asked if I was “mechanically inclined”, and she offered to send a full caster set (newly-redisigned) directly to me. Now, I don’t have to ty to haul it off to a repair center and I’ll have the parts in about a week. All total, it took maybe 3 or 4 minutes, spent a couple minutes just yakking wth her and now I’m writing this.

I see/hear some gripes about Ridgid support and their power tools, but I, for one, am pretty satisfied with it all. I have this R4512 table saw, a TP-1300 planer and their benchtop oscilating spindle/belt sander and I’m happy with all of them!

I’ll post again, as soon as I get the caster set and install / test it out.

-- Sawdusty Dan - Bellevue, NE - "Women and cats will do as they please. Men and dogs should just relax and get used to it." Robert A. Heinlein

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