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Forum topic by kolwdwrkr posted 1849 days ago 1542 views 4 times favorited 36 replies Add to Favorites Watch
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kolwdwrkr

2821 posts in 2187 days


1849 days ago

Topic tags/keywords: question

This program is attacking my computer. It pops up every minute or so and I have to click out of it. It asks if I want to allow the computer to continue unprotected. I didn’t download this thing. I opened the internet exployer one day and that is what was there instead of my home page. It hasn’t left since. My Norton has expired, but I still have the windows security running, and the outdated norton. What should I do? How can I get this to stop invading my comp? When I run the security systems I have it says the computer is fine. I go to the “uninstall programs” and this program is not there. It’s really bothering me. If you click the protect button it takes you to a purchase menu where you have to buy the software.
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-- ~ Inspiring those who inspire me ~


36 replies so far

View Russel's profile

Russel

2199 posts in 2536 days


#1 posted 1849 days ago

If I were you, I would download “Windows Defender” from Microsoft. It’s free, and while it may not be the best, it gives you tools to stop things like this.

Once you download and install it, there is a tool called “Software Explorer” which will list the programs that get loaded when your computer starts. Go down that list and find any program that is not published by a company you know, and not digitally signed.

When you find one, there is a button to “Disable” it so that it does not start when your system is loaded. This should keep this type of thing from loading and you can find it and delete it at your leisure.

Hope this helps a bit.

-- Working at Woodworking http://www.VillageLaneFurniture.com

View Garyb6's profile

Garyb6

306 posts in 2227 days


#2 posted 1849 days ago

Recommend you download and run “Spybot – Search and Destroy” as well as “AdAware”. Both are free software programs that will find and get rid of programs such as you are describing as well as other malicious things that may have infected your computer. You can google to find the programs or go to CNET.com and search for them to download and run.

Good Luck.

-- Garyb6, “True simplicity does not reveal the tremendous effort it requires.” - Somerset Maugham

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kolwdwrkr

2821 posts in 2187 days


#3 posted 1849 days ago

I have windows defender and it comes up clean

-- ~ Inspiring those who inspire me ~

View Mario's profile

Mario

902 posts in 2648 days


#4 posted 1849 days ago

I would second the ecomendation by Garyb6. We use them at work and they are very good.

Also dump you IE cache.

-- Hope Never fails

View ellen35's profile

ellen35

2557 posts in 2029 days


#5 posted 1849 days ago

This is a scam. You don’t need their services if you have a good anti-spyware/anti-virus program. They are persistent though! I think it goes away on it’s own if you do not buy it…just takes time.
I would suggest AVG as an anti-virus program. It is free.

-- "Don't let the perfect be the enemy of the good." Voltaire

View beaufish's profile

beaufish

12 posts in 2046 days


#6 posted 1849 days ago

In addition to what Garyb6 suggested I would add running CWShredder as well. It can be found at CNET as well.

Also.. if your norton is expired I would remove it from your computer. It more than likely has programs running in the background that are not doing you any good unless you want to pay for the subscription again. Norton
AV itself is a memory hog and I have cursed it since the day I have owned my first computer that came with it standard. I would suggest another AV program that has a much less invasive code and smaller footprint within the computer (ESET NOD32 or AVG Antivirus). I run ESET NOD32 on all my computers at home and for the computers that I build for friends.

Good luck. Usually if the infection is to the point where you can’t control the registry or add/uninstall programs I don’t even both with the fighting. Back up data and pictures whatever way you can and do a fresh install.

View Bigdogs117's profile

Bigdogs117

1853 posts in 2218 days


#7 posted 1849 days ago

When I had virus problems, I downloaded and tried Avast, AVG and Avira Antivirus. All free. Avira did clear my problems up immediately. These were the top 3 free antivirus programs I found when I did my research. I have used all three but I like Avira the best myself.

-- Rusty

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lew

9938 posts in 2352 days


#8 posted 1849 days ago

OK, here’s what you need. This has found more stuff than spybot and adaware put together. It has saved me a ton of time trying to rack down this kind of junk:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

While you’re at it got to http://www.free-av.com/en/download/index.html and download this free antivirus program. I dropped Norton a year ago and replaced it with Avira. It works great- and has been highly recommended by PC experts.

Lew

-- Lew- Time traveler. Purveyor of the Universe's finest custom rolling pins.

View jerryz's profile

jerryz

164 posts in 1875 days


#9 posted 1849 days ago

I second Beaufish, not only Norton is a memory hogger it also slows down your computer to a crawl and removing it feel like getting rid of a virus infection in itself, having had to do both I speak from experience.
Being that this pop up was aquired from the web I would second what Garyb6 suggested, download the Spybot and install it on your machine, do not intall the Teatime fuction, you want however the Explorer browser integration and immunization.
Once you download the software, download the latest updates and immunize the machine.
Then run the search & destroy which will hunt the infection(s) and remove them.
Don’t be surprised, You will probably find quite a few if you have never used this software before.
Good luck

View Dudley's profile

Dudley

742 posts in 1857 days


#10 posted 1849 days ago

Just do a system restore back to a date before that started popping up and that will get rid of it.

-- Dudley Young USN Retired. Sebastian, Fl.

View WibblyPig's profile

WibblyPig

168 posts in 1871 days


#11 posted 1849 days ago

Here’s what you have:

http://www.bleepingcomputer.com/virus-removal/remove-fast-antivirus-2009

It tells you how to remove it. It tells you how to remove it which includes downloading a program from them. If you don’t want to do that, you can download it from Cnet:

http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button

Then, dump Norton and install AVG (free) and Spybot search and destroy. I also run Firefox instead of IE.

-- Steve, Webster Groves, MO "A society grows great when old men plant trees whose shade they know they shall never sit in."

View Dick, & Barb Cain's profile

Dick, & Barb Cain

8693 posts in 2896 days


#12 posted 1849 days ago

I have a Mac now, but I found Spysweeper to work the best for me.

You can run a free sweep here.

-- -** You are never to old to set another goal or to dream a new dream ****************** Dick, & Barb Cain, Hibbing, MN. http://www.woodcarvingillustrated.com/gallery/member.php?uid=3627&protype=1

View Dan'um Style's profile

Dan'um Style

12836 posts in 2580 days


#13 posted 1849 days ago

I like to use Glary Utilities ,,, it is free and is found on cnet,com
,,,
http://download.cnet.com/Glary-Utilities/3000-2094_4-10508531.html?tag=mncol;pop

-- keeping myself entertained ... Humor and fun lubricate the brain

View kolwdwrkr's profile

kolwdwrkr

2821 posts in 2187 days


#14 posted 1849 days ago

Luke Filewalker is working right now. The Malwarebytes has been running for over an hour. I can’t believe it’s taking so long. So far it’s found 184 objects infected. The Avira keeps popping up with a dong sound telling me about suspicious programs. Am I just supposed to have it delete them or what? I have also uninstalled Norton. I hope my programs run better now. Before my Internet exployer kept stopping sayint it’s not responding. It never did find a solution yet to my knowledge. We’ll see if these two programs help.

-- ~ Inspiring those who inspire me ~

View Karson's profile

Karson

34853 posts in 2997 days


#15 posted 1849 days ago

Keith: When you have a popup that you want to kill you can press <alt>F4 it kills the window without going to the site that they want you to go to.

<alt>F4 is a kill window in Windows. When their are no visable ways to close a window, It will do it.

-- I've been blessed with a father who liked to tinker in wood, and a wife who lets me tinker in wood. Southern Delaware karson_morrison@bigfoot.com †

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