Computer guys please help

  • Advertise with us

« back to Coffee Lounge forum

Forum topic by kolwdwrkr posted 06-30-2009 05:49 PM 2331 views 4 times favorited 36 replies Add to Favorites Watch
View kolwdwrkr's profile


2821 posts in 3793 days

06-30-2009 05:49 PM

Topic tags/keywords: question

This program is attacking my computer. It pops up every minute or so and I have to click out of it. It asks if I want to allow the computer to continue unprotected. I didn’t download this thing. I opened the internet exployer one day and that is what was there instead of my home page. It hasn’t left since. My Norton has expired, but I still have the windows security running, and the outdated norton. What should I do? How can I get this to stop invading my comp? When I run the security systems I have it says the computer is fine. I go to the “uninstall programs” and this program is not there. It’s really bothering me. If you click the protect button it takes you to a purchase menu where you have to buy the software.

-- ~ Inspiring those who inspire me ~

36 replies so far

View Russel's profile


2199 posts in 4142 days

#1 posted 06-30-2009 06:00 PM

If I were you, I would download “Windows Defender” from Microsoft. It’s free, and while it may not be the best, it gives you tools to stop things like this.

Once you download and install it, there is a tool called “Software Explorer” which will list the programs that get loaded when your computer starts. Go down that list and find any program that is not published by a company you know, and not digitally signed.

When you find one, there is a button to “Disable” it so that it does not start when your system is loaded. This should keep this type of thing from loading and you can find it and delete it at your leisure.

Hope this helps a bit.

-- Working at Woodworking

View Garyb6's profile


306 posts in 3833 days

#2 posted 06-30-2009 06:20 PM

Recommend you download and run “Spybot – Search and Destroy” as well as “AdAware”. Both are free software programs that will find and get rid of programs such as you are describing as well as other malicious things that may have infected your computer. You can google to find the programs or go to and search for them to download and run.

Good Luck.

-- Garyb6, “True simplicity does not reveal the tremendous effort it requires.” - Somerset Maugham

View kolwdwrkr's profile


2821 posts in 3793 days

#3 posted 06-30-2009 06:24 PM

I have windows defender and it comes up clean

-- ~ Inspiring those who inspire me ~

View Mario's profile


902 posts in 4254 days

#4 posted 06-30-2009 06:43 PM

I would second the ecomendation by Garyb6. We use them at work and they are very good.

Also dump you IE cache.

-- Hope Never fails

View ellen35's profile


2739 posts in 3635 days

#5 posted 06-30-2009 06:51 PM

This is a scam. You don’t need their services if you have a good anti-spyware/anti-virus program. They are persistent though! I think it goes away on it’s own if you do not buy it…just takes time.
I would suggest AVG as an anti-virus program. It is free.

-- "Don't let the perfect be the enemy of the good." Voltaire

View beaufish's profile


12 posts in 3652 days

#6 posted 06-30-2009 06:53 PM

In addition to what Garyb6 suggested I would add running CWShredder as well. It can be found at CNET as well.

Also.. if your norton is expired I would remove it from your computer. It more than likely has programs running in the background that are not doing you any good unless you want to pay for the subscription again. Norton
AV itself is a memory hog and I have cursed it since the day I have owned my first computer that came with it standard. I would suggest another AV program that has a much less invasive code and smaller footprint within the computer (ESET NOD32 or AVG Antivirus). I run ESET NOD32 on all my computers at home and for the computers that I build for friends.

Good luck. Usually if the infection is to the point where you can’t control the registry or add/uninstall programs I don’t even both with the fighting. Back up data and pictures whatever way you can and do a fresh install.

View Bigdogs117's profile


1864 posts in 3824 days

#7 posted 06-30-2009 07:07 PM

When I had virus problems, I downloaded and tried Avast, AVG and Avira Antivirus. All free. Avira did clear my problems up immediately. These were the top 3 free antivirus programs I found when I did my research. I have used all three but I like Avira the best myself.

-- Rusty

View lew's profile


12434 posts in 3958 days

#8 posted 06-30-2009 07:11 PM

OK, here’s what you need. This has found more stuff than spybot and adaware put together. It has saved me a ton of time trying to rack down this kind of junk:

While you’re at it got to and download this free antivirus program. I dropped Norton a year ago and replaced it with Avira. It works great- and has been highly recommended by PC experts.


-- Lew- Time traveler. Purveyor of the Universe's finest custom rolling pins.

View jerryz's profile


164 posts in 3481 days

#9 posted 06-30-2009 07:13 PM

I second Beaufish, not only Norton is a memory hogger it also slows down your computer to a crawl and removing it feel like getting rid of a virus infection in itself, having had to do both I speak from experience.
Being that this pop up was aquired from the web I would second what Garyb6 suggested, download the Spybot and install it on your machine, do not intall the Teatime fuction, you want however the Explorer browser integration and immunization.
Once you download the software, download the latest updates and immunize the machine.
Then run the search & destroy which will hunt the infection(s) and remove them.
Don’t be surprised, You will probably find quite a few if you have never used this software before.
Good luck

View Dudley's profile


742 posts in 3463 days

#10 posted 06-30-2009 07:23 PM

Just do a system restore back to a date before that started popping up and that will get rid of it.

-- Dudley Young USN Retired. Sebastian, Fl.

View WibblyPig's profile


172 posts in 3477 days

#11 posted 06-30-2009 07:25 PM

Here’s what you have:

It tells you how to remove it. It tells you how to remove it which includes downloading a program from them. If you don’t want to do that, you can download it from Cnet:

Then, dump Norton and install AVG (free) and Spybot search and destroy. I also run Firefox instead of IE.

-- Steve, Webster Groves, MO "A society grows great when old men plant trees whose shade they know they shall never sit in."

View Dick, & Barb Cain's profile

Dick, & Barb Cain

8693 posts in 4502 days

#12 posted 06-30-2009 07:35 PM

I have a Mac now, but I found Spysweeper to work the best for me.

You can run a free sweep here.

-- -** You are never to old to set another goal or to dream a new dream ****************** Dick, & Barb Cain, Hibbing, MN.

View Dan'um Style's profile

Dan'um Style

14179 posts in 4186 days

#13 posted 06-30-2009 07:53 PM

I like to use Glary Utilities ,,, it is free and is found on cnet,com

-- keeping myself entertained ... Humor and fun lubricate the brain

View kolwdwrkr's profile


2821 posts in 3793 days

#14 posted 06-30-2009 09:53 PM

Luke Filewalker is working right now. The Malwarebytes has been running for over an hour. I can’t believe it’s taking so long. So far it’s found 184 objects infected. The Avira keeps popping up with a dong sound telling me about suspicious programs. Am I just supposed to have it delete them or what? I have also uninstalled Norton. I hope my programs run better now. Before my Internet exployer kept stopping sayint it’s not responding. It never did find a solution yet to my knowledge. We’ll see if these two programs help.

-- ~ Inspiring those who inspire me ~

View Karson's profile


35149 posts in 4603 days

#15 posted 06-30-2009 10:17 PM

Keith: When you have a popup that you want to kill you can press <alt>F4 it kills the window without going to the site that they want you to go to.

<alt>F4 is a kill window in Windows. When their are no visable ways to close a window, It will do it.

-- I've been blessed with a father who liked to tinker in wood, and a wife who lets me tinker in wood. Appomattox Virginia †

showing 1 through 15 of 36 replies

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics