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Forum topic by Don K. posted 06-26-2009 09:34 PM 990 views 1 time favorited 10 replies Add to Favorites Watch
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Don K.

1075 posts in 2790 days


06-26-2009 09:34 PM

Some of you may remember that Grizzly asked if they could use my review of their G0593 8” Jointer http://grizzlyindustrial.com/outlet/G0593/reviews/ , well I just got a e-mail from Grizzly the other day asking me of they could use my reviews of their G0690 cabinet saw and their G0453 Planer …

http://grizzlyindustrial.com/products/G0690/reviews/

http://grizzlyindustrial.com/products/G0453/reviews/

I think it’s pretty cool that the big tool companys actually read our forums to see what we are saying about them.

-- Don S.E. OK


10 replies so far

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Scott Bryan

27251 posts in 3286 days


#1 posted 06-26-2009 09:42 PM

I have to agree, Don. That is wonderful that Grizzly is utilizing a resource such as you are providing.

-- Challenges are what make life interesting; overcoming them is what makes life meaningful- Joshua Marine

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TopamaxSurvivor

17671 posts in 3140 days


#2 posted 06-26-2009 10:14 PM

Don, I thinnk I’d move out of contracting to reviewing:-))

-- Bob in WW ~ "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

View Don K.'s profile

Don K.

1075 posts in 2790 days


#3 posted 06-26-2009 10:38 PM

If they paid me, gave me tools or my own tv show I would gladly lol….(Hint hint Grizzly if your reading this one !!!)

-- Don S.E. OK

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jockmike2

10635 posts in 3710 days


#4 posted 06-26-2009 11:37 PM

I ended up getting a new Bostich compressor and 2 new nailors for complaining on the reviews here about one I bought that turned out to have a bad part in it. The head of project developement contacted me and asked what they could do to make it right. They sent me a whole new outfit. Then asked if I was happy. I gave them 5 stars and a nice write up here in the review section. Happened a couple years ago I think. You bet they are watching and reading.

-- (You just have to please the man in the Mirror) Mike from Michigan -

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Don K.

1075 posts in 2790 days


#5 posted 06-26-2009 11:45 PM

Mike thats pretty cool….I guess they really do “Care” what we think and say

-- Don S.E. OK

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TopamaxSurvivor

17671 posts in 3140 days


#6 posted 06-27-2009 12:06 AM

Of course you’d have to be paid if you are giving up contracting to be a reviewer :-)) I rifle company wanted me to be a representative for them, but to have a sample to show the prospective customers I would have to have a Federal Firearms License. Their solution was to sell me my sample for 10 or 15% off and, of course, give a % of the sales I brought in. I didn’t do it, communitatioin with the factory was too spotty. They were too casual about returning phone calls. Too many people I knew had too many problems with the products.

-- Bob in WW ~ "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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a1Jim

115202 posts in 3041 days


#7 posted 06-27-2009 05:00 AM

Hey Don
If you get your own show and you take Norms place can I be Tommy?

-- http://artisticwoodstudio.com Custom furniture

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Don K.

1075 posts in 2790 days


#8 posted 06-27-2009 08:12 AM

Anytime Jim lol !!1

-- Don S.E. OK

View LocalMac's profile

LocalMac

281 posts in 2870 days


#9 posted 06-29-2009 01:18 AM

I just got their new product catalog (huge!) and the more I hear about them the more I like Grizzly. I used a lot of their quality production machinery when working at Wood Products, Inc.

-- Don't tell her I'm in the shop!

View TheDane's profile

TheDane

4997 posts in 3127 days


#10 posted 07-01-2009 05:22 PM

I was a little surprised to learn that the president of Grizzly (Shiraz Balolia) monitors the forums at http://www.sawmillcreek.org/ ... he has actually addressed some product complaints in the forum. They must be monitoring LJ’s too!

FWIW, I am impressed with Grizzly’s customer service. My G0452 Jointer arrived with some burrs on the underside of the infeed table, which put some tiny nicks in the knives. When I contacted Grizzly, the gave me advice on how to correct the problem and sent me a replacement set of knives

-- Gerry -- "I don't plan to ever really grow up ... I'm just going to learn how to act in public!"

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