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Ridgid R4512...a loss in revenue for the HD to sell, or just a PITA due to returns?

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Forum topic by ElectricEye26 posted 03-03-2015 05:02 PM 1025 views 0 times favorited 4 replies Add to Favorites Watch
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ElectricEye26

1 post in 647 days


03-03-2015 05:02 PM

First time poster and just recently familiar with LJ.com. I found out about LJ while scouring the internet for table saw reviews and have found it to be an invaluable source.
I thought I’d share an experience today that I had at HD to see if anyone could expand on the subject or maybe offer an explanation of my experience. I’m in the market for my first table saw and have whittled the field down to the Lowes Delta 36-725, Bosche 4100, and the Ridgid R4513 (not the R4512). Even though I’ve dismissed the R4512 due to the alignment issues, I’d still like to see one to get a sense of the size and fence quality compared to a portable (the Delta is out of stock at Lowes). Well…I’ve been to HD a few times during my saw search and I’ve known that they have an R4512 in a box and not on display; so today I decided to ask the tools salesperson if they intend to display the saw. “Oh no, it’s too heavy to put it up for display”, he said. Not liking this answer I asked a manager. The manager stated that they’ve been told NOT to display it. So, I thought of two possible reasons why:

1) 20 yrs. ago I worked at Radio Shack and was told by my manager to not sell or display a particular computer. When I asked why, he stated that the PC cost more than what we would sell it for and we would loss money. It was simply better to let it sit in the back until corporate wanted it back. So, is the R4512 a money loser for the HD to sell?

2) They’ve received numerous returns for a number of reasons and the manager is tired of it?

So, does anyone care to expand on the subject? Thanks in advance.


4 replies so far

View jsuede's profile

jsuede

69 posts in 690 days


#1 posted 03-03-2015 05:37 PM

The Ridgid 4512 table saw has been bashed ad infinitum on this forum and others. Do we really need to bash it from a new angle?

1) Home depot displays are planned and implemented by a separate team from the regular staff.

2) I’ve worked retail my whole life, most people are reticent to buy “display” models. If they only have a normal stocking level of one, I and most consumers would rather it be left in the original box. They can assemble my barbecue that’s about it. Particularly Ridgids LSA essentially requires you to have the boxes original UPC code. I’ve read of people getting the LSA to be valid without the original UPC, but I wouldn’t take the chance.

3) I own a Ridgid drill set and 12” compound miter saw, and been very pleased with them. Without even doing specific research, just from the sheer amount of online flak, I wouldn’t even consider any table saw or bandsaw from them.

View ohtimberwolf's profile

ohtimberwolf

634 posts in 1818 days


#2 posted 03-03-2015 06:16 PM

Eye26, welcome to the site. I have no experience with the saw you are asking about but if there has been considerable concerns posted by the folks here I would avoid putting my money into that item. Don’t read any more into what I said than what I said. Hang around, you will like it. larry

-- Just a barn cat, now gone to cat heaven.

View Mark Davisson's profile

Mark Davisson

597 posts in 2783 days


#3 posted 03-03-2015 07:49 PM

I suspect jsuede is pretty close. My guess is that, rather than investing staff time in assembling a display model that customers will be less likely to want than a boxed/unassembled one, he is waiting for the unassembled saw to be transferred out to another store.

I also share jsuede’s curiosity as to why the store manager’s motivation for leaving the thing in the box is something that requires our attention.

-- I'm selfless because it feels so good!

View hoss12992's profile

hoss12992

3832 posts in 1359 days


#4 posted 03-03-2015 08:35 PM

Just about any store has limited amount of display space. Particularly in the tool section, with ALOT of tools to display. So there is a premium on space. As far as the R4512, I have had mine for about 11 yrs now. I did alot of research on the contractor saws before I bought mine. One of the best research tools that I have found, is the Shop Notes magazine. Just so happened, that the month before I bought my table saw, Shop Notes did a comparison on Contractor Table Saw (They do a particular tool from different manufactures each issue). I had Ridgid, Dewalt, and a couple more on my radar screen. Shop Notes rated Ridgid the best, and why their testers each had that opinion. I have to say that Im really glad that I bought the R4512, and the quality for that price point exceeded my expectations. When I start to research any tool before I buy, I always check Shop Notes magazine to see which brands tested the best. Welcome to LJ’s and look forward to seeing your future projects

-- The Old Rednek Workshop https://www.facebook.com/theoldrednekworkshoptn

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