|Forum topic by nerdbot||posted 02-28-2015 12:26 AM||859 views||0 times favorited||8 replies|
02-28-2015 12:26 AM
I have a Dewalt DW744X portable jobsite table saw, and in the last few months one of the throat plate tabs broke off. Because the saw is still under warranty (past the 1 year warranty, within the 3 year limited warranty), I called up Dewalt and arranged to have it serviced. When I dropped it off at the service center for pickup, I was told the throat plate tabs isn’t a manufacturer defect, that it is normal wear and tear, and won’t be covered under the warranty. After calling Dewalt again and talking to a manager at the repair center, I was told it was “user error” that broke it. The saw is still usable obviously, I just have to be that much more conscious about how I use it to stay safe.
Since this is my first table saw, and I use this as a hobby woodworker (a few hours on the weekend), I’m not familiar with what is considered normal wear and tear on a table saw or how common/likely it is under “normal” use for a throat tab to break off. The top isn’t cast iron, but I’m not sure what kind of material it is – it’s not magnetic, that’s for sure. I realize this type of saw isn’t meant for fine woodworking (it was what I could afford/justify at the time I started woodworking), but I wanted to see what the community thinks just to make sure I’m not off-base on what my expectations are.
Thanks in advance everyone!