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Get the telemarketer's off our backs?

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Forum topic by Allison posted 192 days ago 749 views 2 times favorited 40 replies Add to Favorites Watch
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Allison

653 posts in 699 days


192 days ago

Topic tags/keywords: question resource

I received this in an e-mail from a friend today. I personally thought the whole thing was quite interesting and worth thinking about.
Anyone with any thoughts on this here!

Tips for Handling Telemarketers

Three Little Words That Work !!

(1)The three little words are:’Hold On, Please…’

Saying this, while putting down your phone and walking off (instead of hanging-up immediately) would make each telemarketing call so much more time-consuming that boiler room sales would grind to a halt.

Then when you eventually hear the phone company’s ‘beep-beep-beep’ tone, you know it’s time to go back and hang up your handset, which has efficiently completed its task.

These three little words will help eliminate telephone soliciting.

(2) Do you ever get those annoying phone calls with no one on the other end?

This is a telemarketing technique where a machine makes phone calls and records the time of day when a person answers the phone.

This technique is used to determine the best time of day for a ‘real’ sales person to call back and get someone at home.

What you can do after answering, if you notice there is no one there, is to immediately start hitting your # button on the phone, 6 or 7 times, as quickly as possible This confuses the machine that dialed the call and it kicks your number out of their system. Gosh, what a shame not to have your name in their system any longer !!!

(3) Junk Mail Help:
When you get ‘ads’ enclosed with your phone or utility bill, return these ‘ads’ with your payment. Let the sending companies throw their own junk mail away.

When you get those ‘pre-approved’ letters in the mail for everything from credit cards to 2nd mortgages and similar type junk, do not throw away the return envelope.

Most of these come with postage-paid return envelopes, right? It costs them more than the regular 41 cents postage ‘IF’ and when they receive them back.

It costs them nothing if you throw them away! The postage was around 50 cents before the last increase and it is according to the weight. In that case, why not get rid of some of your other junk mail and put it in these cool little, postage-paid return envelopes.

One of Andy Rooney’s (60 minutes) ideas.
Send an ad for your local chimney cleaner to American Express. Send a pizza coupon to Citibank. If you didn’t get anything else that day, then just send them their blank application back!
If you want to remain anonymous, just make sure your name isn’t on anything you send them.

You can even send the envelope back empty if you want to just to keep them guessing! It still costs them 41 cents.

The banks and credit card companies are currently getting a lot of their own junk back in the mail, but folks, we need to OVERWHELM them. Let’s let them know what it’s like to get lots of junk mail, and best of all they’re paying for it…Twice!

Let’s help keep our postal service busy since they are saying that e-mail is cutting into their business profits, and that’s why they need to increase postage costs again You get the idea !

If enough people follow these tips, it will work——I have been doing this for years, and I get very little junk mail anymore.

THIS JUST MIGHT BE ONE E-MAIL THAT YOU WILL WANT TO FORWARD TO YOUR FRIENDS

-- Allison, Northeastern Ca. Remember, Amateurs built the Ark. Professionals built the Titanic!

View Rustic's profile

Rustic

1258 posts in 496 days


192 days ago

Or just put yourself on the do not call list

-- There is no such thing as a mistake. Its called a design modification Rick Kruse, Grand Rapids, MI

View GaryK's profile

GaryK

9555 posts in 888 days


192 days ago

Just tape those postage paid return envelopes to a packaged brick or some other heavy object. They will have to pay the postage.

-- Gary, East TX -- The longest journey begins with a single step.

View CharlieM1958's profile

CharlieM1958

7696 posts in 1118 days


192 days ago

I just tell them I’m not interested, but I know someone who is.

Then I give them Allison’s phone number.

-- Charlie M. "Woodworking - patience = firewood"

View scarpenter002's profile

scarpenter002

93 posts in 805 days


192 days ago

I have a friend who likes to keep the credit card telemarketers on the phone as long as possible before giving them a lame excuse to turn them down.

-- Scott in Texas

View RobH's profile

RobH

460 posts in 949 days


192 days ago

We do caller ID. If we do not know the number, or if it does not come through, we DO NOT ANSWER. If it is someone that really needs to get in touch, they will leave a message. If they don’t leave a message, then it must not have been that important. They quit calling after a couple of weeks of no answer. Same thing happens with the cell phones.

-- -- Rob Hix, King George, VA

View Grumpy's profile

Grumpy

14949 posts in 751 days


192 days ago

In Australia you can register on a government site to prohibit caller marketing. We have been on it for a couple of years, works well. Charities & companies you have previously done business with are allowed to call.

-- Grumpy - "Always look on the bright side of life"- Monty Python

View BlankMan's profile

BlankMan

506 posts in 253 days


192 days ago

I like those. I really wish I could do #3, I’d really love to do that but all my bills are automatically paid via EFT.

Maybe I could scan them in and email them back. Hmmm…..

-- -Curt, Milwaukee, WI

View PurpLev's profile

PurpLev

2763 posts in 548 days


192 days ago

or you can playback a SIT tone before answering the call – it’ll disconnect any telemarketing call automatically (mostly) – a good technique is to put that in the beginning of your answering machine as well, you’ll eliminate all messages from telemarketers that way.

a SIT tone is basically a sequence of 3 tones that sound like DTMFs (digit touch tones).

-- When in doubt - There is no doubt - Go the safer route.

View a1Jim's profile

a1Jim

17211 posts in 477 days


192 days ago

When getting soliciting calls I just speak in another language( one i make up as I go. )The other thing I’ve done is no matter what they say I say is that you aunt Martha( it doesnt matter if its a guy or gal ) Then I go on and say did you find my puppy (and go on and on until they give up) do you like cookies I like cookies.
It’s kinda fun the only thing is its hard not to crack up.

-- Jim from Heirloom Woodshop, custom furniture ,maker, woodworking school, heirloomwoodshop.com

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GaryK

9555 posts in 888 days


192 days ago

This guy does a GREAT job!

http://howtoprankatelemarketer.ytmnd.com/

-- Gary, East TX -- The longest journey begins with a single step.

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rickf16

224 posts in 481 days


192 days ago

Here’s a good one for them.

http://www.youtube.com/watch?v=yR-h8QyXhp0

Just realized Gary posted the same thing

-- Rick

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BlankMan

506 posts in 253 days


192 days ago

ROTFLMAO Gary that is great.

-- -Curt, Milwaukee, WI

View BlankMan's profile

BlankMan

506 posts in 253 days


192 days ago

LOL

This one is good.

http://www.youtube.com/watch?v=W9nJ0rpAcqk&feature=related

If I get the paperwork out to you this afternoon can you hold off until tomorrow…

He’s got a number of them out there.

-- -Curt, Milwaukee, WI

View Rj's profile

Rj

571 posts in 531 days


192 days ago

Oh Gary That was tooooo funny

-- Rj's Woodworks,San Jose & Weed Ca,

View Greg's profile

Greg

226 posts in 208 days


192 days ago

I just hang up immediately. I Don’t want to waste my time with these people

-- Each and Every step of any project should be considered your masterpiece if you want the finished product to reflect the quality of your work. Greg Little

View TopamaxSurvivor's profile

TopamaxSurvivor

3077 posts in 576 days


192 days ago

I’ll have to try #2 on Allison’s list to see if it works. My brother has been doing #3 for years. He still gets it.

As they said on the news the other night, Nobody Enforces the Do Not Cal List

-- Debt is nothing more than the 21st Century's form of slavery.

View aussiman's profile

aussiman

25 posts in 633 days


192 days ago

I just agree to everything then when its time to pay I say hang on a sec while i go get my credit card then put the phone down till the next day they are usually gone by then. or I say im too busy to talk right now whats your personal home phone number and ill ring you back and talk about it later tonight.
they say then they cant give there personal phone numbers out .and then i say why not. then they usually say something like because it is a invasion of privacy and I don’t want to be bothered at home. then i say exactly neither do bloody I and hang up.

Bill

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TopamaxSurvivor

3077 posts in 576 days


192 days ago

Good point aussiman!!

-- Debt is nothing more than the 21st Century's form of slavery.

View Bob Collins's profile

Bob Collins

210 posts in 584 days


192 days ago

All our call centre are in Pakistan or India, being Australian they are hard to understand and it is hard to hold you temper. I have fun by chatting to them about the weather and politics of their country, really waste their time but found the easiest is to leave them on hold. Good info thanks Allison.

-- Bob C, Australia. There are two theories to arguing with a woman and neither of them work.

View Steelmum's profile

Steelmum

347 posts in 862 days


192 days ago

I received a call from a woman that I could barely understand asking for my husband. “May I speak to Mr.”. I said “No you may not.” and hung up. The next day, at about the same time she called back asking to speak to him again. I angrily said hold on a minute and yelled in the phone, honey that Asian chick is calling back, I TOLD you to break it off with her, what is she calling MY house for!!!!! I hung up the phone. Funny, she never called back.

The home improvement people call wanting to sell you windows, tell them This is an apartment.

I even had someone call to sell me a grave site. I told them I didn’t need one, my old man is bio-degradable, I will be putting him out with the trash!

I figure, if you can’t stop them, you might as well have fun with them. I gotta have fun.

-- Berta in NC

View Bret's profile

Bret

91 posts in 394 days


191 days ago

I often play the conversation so it goes something like this:

Them: “Hello, is Mr. Frobnitz home?”

Me: “Yes, this is he.”

“Well, Mr. Frobnitz, I want you to know I’m not trying to sell you anything…”

“Thanks for calling.”

”...but we’d like to ask if you’re completely satisfied with your brand of toilet tissue?”

“Where are you?”

“Um, do you use a national brand?”

“There’s no one here right now so I think it’s safe.”

“One or two ply?”

“Can you come over and play? Mommy won’t be back for an hour at least and the chain is long enough that I can almost reach the door.”

“Pre-moistened?”

“I like it when peoples come to visit. Do you have silky soft skin? I like silky soft skin.”

click

I did enjoy the 5 years I lived in Australia; I think we had maybe 10 soliciation calls in all that time (and most were probably from Telstra or Austar), and even those were very polite and easily dispatched. Hmmmm, may have to move back if I can find a way to rewire all my new tools. :-)

-- Bret, Colorado

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kerryf

3 posts in 191 days


191 days ago

I’ve typically looked them up on callcatalog.com then posted a complaint there

View FEDSAWDAVE's profile

FEDSAWDAVE

321 posts in 332 days


191 days ago

I can not simply put the phone down as they may be calling on my toll free # and that would be costing me money.
I have noticed a dramatic increase in these calls the past several months. I have found 2 ways that work quite well. #1) Immediately tell them that YOU are recording this call for “quality assurance.” Most of them will simply hang up as they are told to do that in their training sessions if told they are being recorded. They can record you but not the other way around? Interesting…

#2) A can of air. Yes, one of those cans of compressed air, nozzle inserted then directed against the phone receiver…pull trigger. Does wonders on an ear.

-- http://www.federalsaw.com

View CharlieM1958's profile

CharlieM1958

7696 posts in 1118 days


191 days ago

In all seriousness, I don’t think our best efforts will be enough to cause the demise of telemarketing. Telemarketers expect a very high failure rate, but the practice is still (obviously) profitable.

Rather than waste my time playing games, or allowing myself to become upset about it, I just use four little words. As soon as I realize it’s a telemarketing call, I say “Not interested. Thank you.” Then I hang up. I don’t wait for them to respond. And I don’t wait till they stop talking to say my four words either. Like I said, as soon as I realize it’s a junk call, “Not interested. Thank you. Click.”

Even if I got a telemarketing call every day, which I don’t, it would be no big deal. Nothing worse than a wrong number. Life’s too short to let these idiots live rent-free in my head.

-- Charlie M. "Woodworking - patience = firewood"

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TopamaxSurvivor

3077 posts in 576 days


191 days ago

It took me a long time to learn to hang up on anyone:-(( Just the way I was raised, i guess. Telemarketers made me do it :-))

-- Debt is nothing more than the 21st Century's form of slavery.

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Milo

100 posts in 219 days


191 days ago

Give the phone to your four year old….

-- Beer, Beer, Thank God for Beer. It's my way of keeping my mind fresh and clear...

View Mike's profile

Mike

268 posts in 517 days


191 days ago

We DO send the Credit Card their postage paid and blank applications back.

Our mail lady asked how many CC we had we told her just 2 Visa and home depot. Both paid.

Ann told her we send back their empty PP envelopes. The Mail lady just laughed.

-- Measure once cut twice....oh wait....ooops.

View cabinetmaster's profile

cabinetmaster

8763 posts in 458 days


191 days ago

ROFLMAO…..................that was great Gary. My wife was busting a gut listening to that murder scene investigation…..... What a way to get them to never call you again. Thanks for all the info Allison.

-- Jerry--A man can never have enough tools or clamps

View FlWoodRat's profile

FlWoodRat

589 posts in 809 days


191 days ago

Gary K, In 1972 when ESSO changed to EXXON, they sent me a letter regarding my unpaid ballances of $13 and $25 dollars on my ESSO and EXXON cards along with some unsavory comments regarding my financial responsiblities and their deisire for me to return both of my cards. THEY made the mistake of including a first class US Mail Meter stamped returned envelope. I attached that envelope (with my credit cards cut into a few hundred pieces, a check for $38 and a letter expressing my thoughts on their business practices) to a rather large corrigated box filled with 43 lbs of bricks. The cost of the return postage exceeded what I owed them. Six weeks later I recieved a NEW letter offering me their services with a higher credit limit. LOL.. Guess what I did with that one. FYI, I have not purchased a drop of EXXON fuel since then and they don’t send me offers any more.

-- I love the smell of sawdust in the morning....

View Mark Shymanski's profile

Mark Shymanski

1555 posts in 612 days


191 days ago

Hmmm, I know they are annoying, but the folks actually doing the calling are just trying to make a living like we are. Often times the folks hired to make these calls are new to the work force (very young) or returning to the workforce after raising their kids or persons with intellectual/physical disabilities. They are people and deserve to be treated with respect. The air horn in the ears or verbal abuse or even the putting the phone down and ignoring them is hard on them…if they are paid piece work and are not allowed to hang up by their company their earnings go down. CharlieMs approach seems to me to be the most humane. Tell them politely you are not interested and then hang up. If you’ve got the time it sometimes helps them to earn a few more dollars if you let them get through their speech (they often are getting piece work, so the longer they talk the more they get paid). I understand that the calls in the middle of a meal/tv show or whatever are annoying but take issue with the company not the poor person who may not be able to work anywhere else. Be polite, respectful and then as Charlie said do not let them live in your head rent free. No I’ve never done this as a job but I’ve had a family member whom was a telemarketer and was proud of the contribution she was making with those dollars earned. My 2 cents worth, I’ll get off my soapbox now.

-- ...it's rennovation time!!!

View TopamaxSurvivor's profile

TopamaxSurvivor

3077 posts in 576 days


191 days ago

The industry has brought the rudness and attitudes people have on themselves. Never taking “No, I’m not interested” for a response finally taught me to just hang up on them. Now, they have started using automated dialers. They expect you to hold until they have someone available. After answering the phone 5 times in a couple hours with no one on the other end, I will start using the reporting system previously mentioned. After all, we are on the no call list.

-- Debt is nothing more than the 21st Century's form of slavery.

View TopamaxSurvivor's profile

TopamaxSurvivor

3077 posts in 576 days


191 days ago

FYI, Exxon paid their CEO almost as much in one year as they paid all the people in Alaska who lost their livelyhood in the Exxon Valdez Oil Spill! :-((

-- Debt is nothing more than the 21st Century's form of slavery.

View kerryf's profile

kerryf

3 posts in 191 days


190 days ago

TopamaxSurvivor – love your username.

View FEDSAWDAVE's profile

FEDSAWDAVE

321 posts in 332 days


190 days ago

Mark S….”humane?” “Just trying to make a living?”

Utter BUNK! I have a right to make a living so let me get your # so I can summarily harass you at all times of the day and night?? And belive me, The Humane Society has NOTHING to do with some punk startng out his career by working in some phone center trying to scam every person that answers the phone or some retired person that has to go back to work becaue THEY did not plan THEIR retirement well so now they’re going to annoy the rest of us by attempting to sell me some worthless service that I DID NOT solicit!

-- http://www.federalsaw.com

View odie's profile

odie

1603 posts in 740 days


190 days ago

Thank you for the heads up.

-- Odie, Confucius say, "He who laughs at one's self is BUTT of joke". http://woodstermangotwood.blogspot.com/ (my funny blog)

View willy3486's profile

willy3486

35 posts in 297 days


189 days ago

Years ago I got a lot of the Credit card applications and other stuff with return letters. I made a letter to send in with it that I wish I had a copy now of it. It went something the effect of that the letter recieved had won a free all expense paid trip to the garbage can. Then it would receive a free trip in a chaffered driven truck to a vacation property the letter had won to stay at called the garbage dump. They got to where they would not print all the return on the envelope so I would just type the address to the place and tape it on it. It was all free to send in so I did it. Another time one of the telemarketers called my wife one day. They started their spill and my wife said she was extremely busy now and asked her to call back later when she was not home. The person on the other end said she would be glad to and hung up. I thought it was funny that my wife tricked the lady into hanging up. I bet the person got in the middle of their next call before they realized what my wife said.

View SCOTSMAN's profile

SCOTSMAN

2244 posts in 485 days


189 days ago

I have to say this is not at all always funny. I was in the bath one evening when my wife got a call asking for me My eldest son has the same name as me so he tried to talk to here, but no it had to be mr Hosie senior. My mother was ill at the time so I got out of the bath and made my way gingerly downstairs and dripping wet said yes ,she replied is that Mr Alistair Hosie then asked me deatails about my d.o.b. etc my full address then went on to tell me they were donig a small promotion on new windows for the home and was I interested. I was furious and told her so I demanded she never phone me again and she chucled and said she would damn well phone whenever she wished, and would give my number to all her colleagues. I tried tellephoning the police and then British telecom The police said their was nothhing they could do as she had not threatened me any way .British Telecom wouldn’t be able to respond til monday a . m. as it was now friday evening I was forced to wait .Fortunately I remembered the companies name. Now as you know I have a form of parkinsons and my wife was just out of hospital after having a malignant tumour removed from her neck.And I still had to pay £33 to be put or made ex directory whereby your number is no longer in the book and also no longer able to be sold to these companies well I got a new number and have had little problems since.Alistair

-- excuse my typing as I have a form of parkinsons disease

View RedShirt013's profile

RedShirt013

118 posts in 562 days


188 days ago

Glad to know the “no call list” works so well in US and UK…Here in Canada no call list actually gets you more calls. Local comapnies cannot call you, but the list is circulated (or sold) to other companies or simply other call centers based oversea where there’s no jurisdiction and then they’ll call you like crazy.

-- Ed

View buzsaw's profile

buzsaw

17 posts in 287 days


188 days ago

I have a tendency to get very obsene and graphic with the caller they generaly hang up quickly. I don’t get return calls from that group.
Mark

-- I work to much to turn as much as I would like to.

View  annie 's profile

annie

10 posts in 192 days


181 days ago

Sometimes, if I’ve gotten a call from a real, breathing person, I gather my courage and scream like a banshee!
That usually shocks them and I don’t need to say much else!

-- annie

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