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Frustration....

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Forum topic by Estley posted 05-04-2009 06:29 PM 925 views 0 times favorited 7 replies Add to Favorites Watch
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Estley

65 posts in 3244 days


05-04-2009 06:29 PM

So, I’m in the process of buying a house, this is my second time around. I sold my first house about a year ago, moved across the country and here I am ready to put my hard earned dollars back into the home owner thing. So far, I’m feeling a lot of frustration against the whole real estate industry. Long story short, I ask what I would think are simple questions to answer, “has the seller been presented with the offer yet”, “could we put the estimate you gave me in writing please?”, things of that sort. In a couple of cases two weeks have gone by, other than the ocassional email or call asking “where are we on ?”, I’ve given people space to do their work.

My frustration at this point is that when I get a little more insistent on getting an answer for a question I asked days ago, instead of an actual answer I get this corporate canned answer starting with “my priority is to provide you with excellent service…..”.

No offense to anyone out there, but could it possibly be that a lot of the economic problems we are seeing are a side effect of people spending more time apologizing an re-assuring us rather than doing what they are supposed to do?

Call me crazy, but if some of these people had done what they were supposed to when they were supposed to, they wouldn’t have anything to apologize for. Bottom line, I don’t know you guys, but I’d rather have results instead of apologies.


7 replies so far

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GaryK

10262 posts in 3448 days


#1 posted 05-04-2009 06:31 PM

Sounds like you need a good Realtor.

-- Gary - Never pass up the opportunity to make a mistake look like you planned it that way - Tyler, TX

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Estley

65 posts in 3244 days


#2 posted 05-04-2009 06:41 PM

Yeah.. that’s part of the problem, the one I have right now is catatonic. But still, I think that entire industry has to re-think the way they work, it’s not the same as it was a few years ago.

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a1Jim

115201 posts in 3037 days


#3 posted 05-04-2009 07:30 PM

Having been a realtor years ago I would say there new and don’t know what your talking about or brain dead ether way the are responding with there companies training class rhetoric.
After being a realtor for years in California I bought a motel in oklahoma and it was like being on anther planet the realtor,broker and title company did not know what the were doing I caught and corrected a least a dozen mistakes they made collectively.

-- http://artisticwoodstudio.com Custom furniture

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HokieMojo

2103 posts in 3188 days


#4 posted 05-04-2009 07:41 PM

My realtor was the best part fo my home buying experience. I recomend him to everyone. I’d get a new realtor. There are lots of people looking for business if you are really commited to buying and not just trying to get steals in a down economy.

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Estley

65 posts in 3244 days


#5 posted 05-04-2009 07:49 PM

I bought my first house in Texas about 5 years ago, the realtor I was working with was a real rookie, I think I was HIS first account. The guy made up for inexperience wit ha LOT of hard work, kept me posted, would admit when he didn’t know something and asked for time to find out. My mortgage guy was a veteran, but nevertheless he worked HARD.

This time around I’m in PA, I can’t really tell if the people I’m working with are lazy, plain incompetent, or a combination of both. I would get a new realtor, but I have an offer on a house right now, so if it does go under contract I’m stuck with this guy.

I have a question for you guys that have actually been in the business. I feel like that industry as a whole has a lot of fat, too many people doing tiny little tasks in a very inefficient way, at least that’s the way it looks like from the outside. Is this the way it looks from the inside as well?

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musician

38 posts in 2815 days


#6 posted 05-04-2009 09:02 PM

Withdraw your offer immediately, then get REALTOR. Your questions should have been answered promptly.
File a complaint with the local Board of Realtors. This behavior has nothing to do with current market conditions. As a former REALTOR, I would dismiss this guy in a New York minute .

-- Joe,Texas,www.woodworkerJoe.com

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HokieMojo

2103 posts in 3188 days


#7 posted 05-04-2009 09:27 PM

I’m sure many places are different but I went with a guy who had his own agency. He was in businsess for 20 yrs. he had one assistant and one “apprentice” if you will. Other than the agent (and his assitant that answered the phone), I only dealt with 2 other people. The lawyer from a small local firm and the mortgage broker. Obviously I talked to many other people when deciding where my business would go, but of the people I chose to go with, I only dealt with 3 people total.

Edit: I also had a home inspector. Alsmot forgot about him, btu that makes four. I’d say all 4 people were essential and handled their roles superbly.

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