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Forum topic by Manny_E posted 12-17-2014 03:49 AM 782 views 0 times favorited 6 replies Add to Favorites Watch
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Manny_E

36 posts in 736 days


12-17-2014 03:49 AM

Topic tags/keywords: question tablesaw tip

http://www.woodcraft.com/Product/853581/Steel-City-10-Contractor-Saw-with-Cast-Iron-Top-Model-35990CS.aspx

the big box store price match policy will match the competitors.

Is this a good TS?

-- Manny-E


6 replies so far

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Paul

721 posts in 1032 days


#1 posted 12-17-2014 04:28 AM

http://lumberjocks.com/reviews/4086

My detailed review of my SC with granite tops.

Paul

ps pour some coffee it’s a bit long.

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Manny_E

36 posts in 736 days


#2 posted 12-17-2014 04:57 AM



http://lumberjocks.com/reviews/4086

My detailed review of my SC with granite tops.

Paul

ps pour some coffee it s a bit long.

- Paul

i am guessing the only difference is the table, or am i missing something?

-- Manny-E

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Paul

721 posts in 1032 days


#3 posted 12-17-2014 11:52 PM

Yes the only difference is the top.

Paul

View cebfish's profile

cebfish

129 posts in 2155 days


#4 posted 12-18-2014 12:14 AM

i have the granite top one it’s been a good saw for me even when the center piece broke steel city replaced with one call and less than a week had new steel center part instead of granite replaced GREAT CUSTOMER SERVICE

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jacquesr

339 posts in 890 days


#5 posted 12-18-2014 12:35 AM

It’s a good saw.
I almost bought it, but overall I prefer the Delta 36-725, especially the fence.
HD will match, plus save 10% with discount gift cards.

View Manny_E's profile

Manny_E

36 posts in 736 days


#6 posted 12-18-2014 01:38 AM



It s a good saw.
I almost bought it, but overall I prefer the Delta 36-725, especially the fence.
HD will match, plus save 10% with discount gift cards.

- jacquesr

Regarding price matching, HD said the following via email:

“Hello Mr. Me….,

Our online competitors are:

Menards
Lowe’s
Amazon
Best Buy
Walmart
Sears
h.h.gregg

If you find a lower price at one of our competitor’s we will match it and and beat it by 10%.
We do not match sale items. We will match their original price and beat it by 10%.
If you have need of any further assistance please respond to this e-mail or call the telephone number listed below.
Your Home Depot Customer Care reference number is XXXXXX

Sincerely,

The Home Depot
Resolution Expediter – Email Resolution Team
2455 Paces Ferry Road / B-3
Atlanta, GA 30339
Phone: (770) 433-8211 or 1-800-654-0688, (Ext. 76014)
Hours: Mon, Tues, Wed and Fri 11:00 AM- 8:00 PM, Sat 9:00 AM – 5:30 PM

Original Message Follows:
————————————

HD,

Thank for your reply, but I did not read that from you price match policy.

So which are your competitors?

——-Original Message——-
From: THD Customer Care [mailto:thdCustomerCare@homedepot.com]
Sent: Wednesday, December 17, 2014 10:50 AM

Subject: The Home Depot: Rebates Ref#XXXXX

Hello Mr. Me,

Thank you for contacting The Home Depot Customer Care regarding your price match inquiry.

The online website you sent for Woodcraft shows the Steel City 10”
Contractor Saw with Cast Iron Top on sale for $584.10.

The unit sales for $809.99 at The Home Depot.com. However, Woodcraft is not one of our competitors.

We only price match with our competitors online price as apposed to every merchandising store.

The $584.10 would appear to be a good deal. I apologize for any inconvenience this has caused.

If you have need of any further assistance please respond to this e-mail or call the telephone number listed below.

Happy shopping!

Sincerely,

The Home Depot
Resolution Expediter – Email Resolution Team
2455 Paces Ferry Road / B-3
Atlanta, GA 30339
Phone: (770) 433-8211 or 1-800-654-0688, (Ext. 76014)
Hours: Mon, Tues, Wed and Fri 11:00 AM- 8:00 PM, Sat 9:00 AM – 5:30 PM”

-End

-- Manny-E

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