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Klockit customer service

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Forum topic by Tooch posted 08-26-2014 02:55 PM 807 views 0 times favorited 5 replies Add to Favorites Watch
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Tooch

1351 posts in 1340 days


08-26-2014 02:55 PM

EDIT Finally got through to a person and was taken care of – thanks.

-- "Well, the world needs ditch-diggers too..." - Judge Smails


5 replies so far

View longgone's profile

longgone

5688 posts in 2772 days


#1 posted 08-26-2014 03:09 PM

I have had excellent service from Klockit on the occasions I made purchases.
I had 2 defective clock inserts a while back and called.. I spoke to a young lady that was very helpful and she sent me replacements right away. I would call this Excellent Customer Service.
I’m not sure why you had a problem.

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hoss12992

3831 posts in 1357 days


#2 posted 08-26-2014 03:26 PM

I have never had a problem with Klockit customer service. I have had to call them a few times, and maybe had to wait a few minutes for the “Next Availible Agent” but they took care of my needs quickly. 1-800-556-2548. Hope this helps buddy

-- The Old Rednek Workshop https://www.facebook.com/theoldrednekworkshoptn

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Tooch

1351 posts in 1340 days


#3 posted 08-26-2014 03:55 PM

was able to get through after lunch – I’m not sure why I couldn’t before…. sorry about the panic

-- "Well, the world needs ditch-diggers too..." - Judge Smails

View bigblockyeti's profile

bigblockyeti

3668 posts in 1184 days


#4 posted 08-26-2014 04:04 PM

Glad you were able to get through, I’ve only ordered from them once before and it was all online, everything was processed smoothly and delivered when promised, never had to try to talk to anyone.

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Tooch

1351 posts in 1340 days


#5 posted 08-26-2014 04:18 PM

I wish I could order online, but being a school district the orders have to get signed off by the principal, superintendent, accounts payable, etc…. I just wish I had the ability to put an order in myself!

-- "Well, the world needs ditch-diggers too..." - Judge Smails

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