LumberJocks

Kreg Tools Stopping Distribution of Triton

  • Advertise with us

« back to Power Tools, Hardware and Accessories forum

Forum topic by rrww posted 85 days ago 516 views 0 times favorited 2 replies Add to Favorites Watch
View rrww's profile

rrww

253 posts in 716 days


85 days ago

Just thought I’d let everyone know..

I have a 3 1/4 HP Triton in for repair under warranty with Kreg, they called a couple weeks ago telling me they are sending a new one out because the original in not repairable. Usually Kreg is really fast with shipping so I called and checked, they told me in the next couple of weeks Kreg would no longer be distributing Triton tools, and a new company was taking over. They said they forwarded my info to the new company and they are supposed to send me a router. Let’s hope so.

Part of the reason I chose Triton was because they were distributed by Kreg, if you don’t know Kreg has some of the best customer service around. They always have been excellent to work with.

I wonder who is going to handle distribution now..


2 replies so far

View Fuzzy's profile

Fuzzy

289 posts in 2591 days


#1 posted 85 days ago

TRITON’s are great … when they stay together. A friend of mine has several, and most of them have developed cracks in the plastic body that cannot be repaired. And, they have NOT been used heavily or abused. One was mounted in a table … worked fine one day, the next it was badly cracked and unusable. Out of warranty parts and service on them is outrageous. Maybe that is why Craig has dropped them … too much hassle even having to process the warranty claims.

-- - dabbling in sarcasm is foolish … if you’re not proficient at it, you end up looking stupid … ... ...

View rrww's profile

rrww

253 posts in 716 days


#2 posted 85 days ago

Fuzzy – I have a few of them (3) and so far so good. The one in question has had heavy use in a table – I knew when I bought it that it would be worked hard. Something with the windings went after about 9 months of use. I haven’t had problems with cracking yet, all are mounted in tables. I haven’t checked out the repair prices yet.

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com

Latest Projects | Latest Blog Entries | Latest Forum Topics

GardenTenders.com :: gardening showcase