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Ridgid 4512 owners what's your take?

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Forum topic by Tom posted 03-03-2014 10:50 PM 1246 views 0 times favorited 44 replies Add to Favorites Watch
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Tom

185 posts in 375 days


03-03-2014 10:50 PM

Hi,

I have been looking at the Ridgid 4512 table saw a lot lately, dozens and dozens of reviews, many 5 star reviews but it seems for every good review you come across another where someone has the alignment issue. This makes me wonder if those who gave this saw the thumbs up either did not check for this problem and or did not care at the price point, as far as I can tell everyone who has checked for this issue who actually raises and lowers the blade discovers their saw suffers from the problem which has convinced me not to buy that saw, but I am curious to hear from those who have bought the saw – has anyone actually checked for the problem and found their saw did not have the issue? Did anyone have the problem and did Ridgid fix it? Do you have the problem and just live with it? Were you able to fix the problem?

At $529 sometimes less I see the attraction, many reviews were later revised advising against this saw…

What’s your take?

-- --Tom - Saint Francis, WI


44 replies so far

View crank49's profile

crank49

3434 posts in 1626 days


#1 posted 03-03-2014 11:07 PM

Have the Craftsman 21833, same saw as the Ridgid 4512.

I have the alignment issue.

Did not discover how bad it was till it was out of warranty.

I just live with it.

Will replace it as soon as I can afford to. I hate it and would not recommend it to anyone.

-- Michael :-{| “If you tell a big enough lie and tell it frequently enough, it will be believed.” ― A H

View skiler's profile

skiler

35 posts in 610 days


#2 posted 03-03-2014 11:11 PM

I own one and it does have the problem. I checked for it after I got it but I figured with all the complaints Rigid would provide a fix. There is a fix for this now. (I hope) See http://lumberjocks.com/topics/58529

View BeeFarmer's profile

BeeFarmer

35 posts in 211 days


#3 posted 03-03-2014 11:30 PM

Hey Tom, I bought this saw 2/15/14 it had the alignment issue. The problem with the saw is the main trunnion is cast too thin and it flexes when you raise or lower the blade. I contacted Ridgid and was sent a new trunnion. I swapped it out and all is fine. If you or anyone goes to buy this saw open the box in the store, remove the Styrofoam tray and look at the main trunnion of the saw (it is upside down in the box). My new trunnion was cast thicker and had the Roman numerals II cast in the flat side at the back of the saw (near a 1” hole in the trunnion). That marks the second generation casting of the trunnion. If you or anyone already has this saw or even the craftsman 21833 with the issue they can be fixed. Ridgid sends the trunnion free. I have a forum topic “The R4512” it has a summary of swap. This saw is worth every penny once fixed.

-- My worker Bee's are all female... Does that make me a pimp?

View carver1942's profile

carver1942

88 posts in 359 days


#4 posted 03-03-2014 11:31 PM

BeeFarmer how did you get them to give you a new trunnion for free? I’ve been going round and round with them all day and they won’t send me one. They say I have to bring it to a service center. It’s too big and heavy (260 lbs) for me to do that. I would have to rent a trailer or truck at a big expense to me and drive it 50 miles. I don’t understand why they won’t send me the redesigned part. It’s bad enough that I have to repair a new product, but to deny me the part when I’m willing to do the repair is beyond me. Last Ridgid product for me. Shame too, it’s a nice saw. If you do buy one do what BeeFarmer says, check it in the store.
Ed

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BeeFarmer

35 posts in 211 days


#5 posted 03-03-2014 11:42 PM

Hey Crank, If you want it fixed buy a trunnion. Ridgid parts had them listed for 136.00. Not sure what craftsman would charge But I would think a Ridgid would fit (if they are more) they are both made by Dayton. I swapped mine took 4 hours and a shop press (12 ton will work). Easy.

-- My worker Bee's are all female... Does that make me a pimp?

View BeeFarmer's profile

BeeFarmer

35 posts in 211 days


#6 posted 03-03-2014 11:49 PM

Carver, How old is your saw, do you have the LSA warranty. Send an Email to Customer Service stating you have an R4512 with the Trunnion defect and see if your reply is from a Tim Beasely, he was happy to send me mine. I do not call, the idiots on the phone are a joke. Good Luck.

-- My worker Bee's are all female... Does that make me a pimp?

View BeeFarmer's profile

BeeFarmer

35 posts in 211 days


#7 posted 03-03-2014 11:56 PM

Mr. Beasely sent mine with a warning that if I could not get it fixed or back together that the warranty would not cover a service center fixing it. I had told him my mechanical ability was more than adequate to fix the saw. After the fix I emailed him back telling him all was fine and to make sure this did not effect my LSA warranty. He said it would NOT.

-- My worker Bee's are all female... Does that make me a pimp?

View carver1942's profile

carver1942

88 posts in 359 days


#8 posted 03-04-2014 12:25 AM

BeeFarmer, I registered the saw and I was given an ID number so I guess I have an LSA warranty. I bought my saw 10/11/13. I thought the saw has a lifetime warranty. Due to an illness I haven’t even used it yet. I sent emails to customer service explaining that I had no way of getting it to a service center 45 miles away, and that I had been a machinist for 50 years and I could do the repair. I would have to rent a trailer or truck and it weighs 260 lbs. The person that replied to my emails was Tom Clinkscales. He said it was not their policy to send parts and what I had heard on the internet was of no concern. His last email was pretty much a final one. I’ll probably sell the saw on Craigslist.
Ed

View Tom's profile

Tom

185 posts in 375 days


#9 posted 03-04-2014 01:38 AM

Well I guess I will have to take a look, I have been looking hard for a saw the past few days and low and behold my better 1/2 comes home and what is in the back of my suv but a shiny new R4512 box. I am heading out there now to see if it has the II stamped on before I even take it out of the truck, if it does I will take a couple images of that so other can see what it looks like before heading to HD.

-- --Tom - Saint Francis, WI

View Tom's profile

Tom

185 posts in 375 days


#10 posted 03-04-2014 02:14 AM

Ok,

well I cannot see any II stamped anywhere, BeeFarmer can you validate I am looking in the right place (1st image) also from what I understand of the issue, I have a white arrow pointing at the culprit gap which causes the problem (if I am wrong, please let me know, but from what I have read seen, this is actually a pretty big gap).

As of now I believe this one has the issue given that 2nd image, the guy at home depot read the box and thought the MFG date on this was July/13 due to it saying 13/13 if that helps anyone further. For those willing to risk this saw at least for the 27th street HD in the Milwaukee area they said you could bring the saw back even if you don’t like the color for what that’s worth if you want to get one and take the chance, for me the 4+ hours to assemble is not worth taking this out of my truck as things stand so unless I am wrong in the image with the problem then this goes back first thing in the morning.

-- --Tom - Saint Francis, WI

View Tom's profile

Tom

185 posts in 375 days


#11 posted 03-04-2014 09:48 PM

I find it interesting not one r4512 user posted they had no alignment problems. Perhaps 1/8 and less off is not enough to bug most users since the blade would contact the work piece at entry (which at least in my mind it seems like since the cut occurs at blade contact point, it would not necessarily cause the piece to be bad, just not as accurate unless you measure to the contact point instead of the center of the blade) and if the angle is not severe enough to pinch many people probably would not even notice this, I think most HD users just slap it together and figure “close enough”.

This is why I think the saw has so many good reviews on HD and an overall 4.5 rating as well as several good reviews on youtube, I think most people simply don’t check for this issue and or figure for $529 or less they can live with it… It’s an absolute shame that Ridgid clearly knows about this issue and has not recalled the saws to make it right, from what I am reading it is really giving them a black eye to many users, I had a good overall opinion of Ridgid and I have their Jointer and popular oscillating sander station, but after seeing how they are handling this I would think twice about purchasing any of their products in the future.

I was hoping to at least get some lumberjocks stepping in and saying they did not have the issue, but not 1 as of yet.

-- --Tom - Saint Francis, WI

View RobS888's profile

RobS888

108 posts in 500 days


#12 posted 03-04-2014 10:10 PM

I wouldn’t buy it at 1/2 off. Not worth the trouble.

-- I always suspected many gun nuts were afraid of something, just never thought popcorn was on the list.

View Tom's profile

Tom

185 posts in 375 days


#13 posted 03-04-2014 10:57 PM

Just out of curiosity I decided to see where the nearest Ridgid service center was to me, it turns out there is one about 20 minutes away (Mayfair Rd in Milwaukee). I called them ahead of time to see if they had heard of the problem and they had not. The saw is still sitting in the box in the back of my truck, I am pretty sure it has the problem but I am tempted to put it together and then take it to the service center (assuming it has the issue) to see what happens, if they are able to fix it at $500 it might be beneficial for others to see if they have a service center ahead of time and take that approach… but that is alot of hauling around a 250lb item so I am more likely to just take it back and get something else as I am not confident the service center would even fix the issue…

Still surprised not 1 r4512 owner has come forward without the problem… they should recall the saw.

-- --Tom - Saint Francis, WI

View TravisH's profile

TravisH

227 posts in 590 days


#14 posted 03-04-2014 11:03 PM

I bought the table saw last summer and overall am pleased with the saw. I had read the issues with the saw but figured I would give it a try as nothing else really available that meet my lack of space, power, non climate controlled shop, etc…...

I haven’t had any “this has to go issues”with the saw yet but haven’t put a lot of hours on it. Built a few boxes, flip top cart, milled some stock for lures, hall table project, etc… My blade when lowered has always returned back to alignment with the fence and miter slot (well 0.001 and perhaps a hair under).

View Tom's profile

Tom

185 posts in 375 days


#15 posted 03-04-2014 11:57 PM

Travis, I think the problem is when you raise the blade it goes out of alignment, especially when you near the apex of the adjustment.

-- --Tom - Saint Francis, WI

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