|Forum topic by david_larch||posted 01-31-2014 11:57 PM||1768 views||0 times favorited||29 replies|
01-31-2014 11:57 PM
Welcome to dumpsville. Population: you. We had great times when I bought my table saw. I had incredible luck, looking back at it now. A machine that worked. Since then, I have had a G0452 jointer which was to terrible I wouldn’t even sell it on Craigslist. Like a complete Rube I was foolish enough to replace it with a G0490 parallelogram jointer. I thought, that will put our relationship back on tract…just a little fresh heat is all we need. Nope. First the machine arrives with busted table guts. After 3 weeks of speaking with every single department within Grizzly you were nice enough to try and pull a fast one – sending replacement parts instead of replacement tables so that I could spend several more hours working on a machine instead of working on wood. Not gonna cut it. So with another 2 week communication delay I was fortunate enough to finally get new tables. Well, this love story doesn’t end there…the newest problems include a belt that won’t stay on and set screws on the motor pulley that look like they were installed with an impact driver, in the dark, by someone who hated the motor.
So, after another full day of working on a machine and no prospect of being able to actually utilize the tool I purchased for the weekend of wood I had planned I must bid you adieu (even though your east coast biased customer service hours are super helpful to us on the west coast). We are no longer a we. You get no more money. You get no more positive reviews and referrals. Every opportunity that I have to steer someone to another manufacturer I will approach with zeal. In short; jam it.