|Forum topic by tme4tls||posted 11-18-2013 04:19 PM||1661 views||0 times favorited||12 replies|
11-18-2013 04:19 PM
I ordered a Grizzly G0719 15” disc sander for the shop. The little Delta 12” I have is woefully underpowered and weak for what I was doing so I decided to upgrade.
In tracking the sander I saw it had been delivered to the local terminal and I drove over to pick it up rather than wait to have it delivered after the weekend. What I saw was scary! The crate holding the sander was crushed and in small pieces, the sander had a large scrape on top of the housing where the paint had been scraped off and the work table was at an odd angle. The box containing the stand didn’t look any to well either so I refused the shipment and reported it to Grizzly. The dock worker I was with said he thought it looked like it had been dropped.
The Grizzly people were super nice and promised to look into this and hopefully get another one on its way to me soon. A phone call later that day from Grizzly stated UPS Freight didn’t know it had been damaged or refused.
So, this morning a UPS Freight trailer backs up to my dock and inside was the same damaged and previously refused disc sander. I told the driver it had been refused three days earlier and all he could do was shut the trailer door, laugh and say he wasn’t surprised.
So work for the sander will pile up while UPS and Grizzly work out the details. Hopefully it won’t take UPS to long to admit damage.