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How would you handle a situation? Unsupervised kid, unruly kid in booth.

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Forum topic by Blackie_ posted 10-20-2013 08:05 PM 1688 views 0 times favorited 53 replies Add to Favorites Watch
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Blackie_

3581 posts in 1230 days


10-20-2013 08:05 PM

I have a question wondering how anyone would handle a situation, first let me say that this did not happen to me but came close, an unsupervised and unruly child (10 year old girl) she looked just like the little girl on Honey Boo Boo was going through all of my boxes being some what annoying and unbehaving, she kept pulling out drawers etc when she dropped one lucky it didn’t break but came close that’s when I stepped in and said OK that was enough but that didn’t stop her and trying to be nice, I told her if you are going to pull out the drawer be very careful.

OK let’s just say that she did break one of the boxes, (high priced one) in your case would you hold parents responsible and request/demand payment or just take it as a write off?

Is it more or less a Ladies or gentlemen discretion to pay or not to pay meaning not liable.

-- Randy - If I'm not on LJ's then I'm making Saw Dust. Please feel free to visit my store location at http://www.facebook.com/randy.blackstock.custom.wood.designs


53 replies so far

View Gene Howe's profile

Gene Howe

5906 posts in 2146 days


#1 posted 10-20-2013 08:12 PM

I wouldn’t worry about losing the parents as customer. I would ask them to control their kid. If they wouldn’t and she broke something, I’d demand payment.

-- Gene 'The true soldier fights not because he hates what is in front of him, but because he loves what is behind him.' G. K. Chesterton

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Blackie_

3581 posts in 1230 days


#2 posted 10-20-2013 08:15 PM

Gene actually I didn’t know where her mother / parents were at, the kid just wondered into my booth, parents were no where around. Mother came by eventually walked in front of the booth and said nothing but told the kid to come on, the box in question was just over $300.00 and looking at mom stereotyping looked like it would have broke her bank account.

-- Randy - If I'm not on LJ's then I'm making Saw Dust. Please feel free to visit my store location at http://www.facebook.com/randy.blackstock.custom.wood.designs

View MarkwithaK's profile

MarkwithaK

370 posts in 1895 days


#3 posted 10-20-2013 08:21 PM

You break it, you bought it. You’re kid being an extension of yourself then the same applies.

-- If at first you don't succeed then maybe skydiving isn't for you.

View Clint Searl's profile

Clint Searl

1479 posts in 1079 days


#4 posted 10-20-2013 08:27 PM

The parents ain’t liable if the kid breaks something. You let it happen for not stopping her.

-- Clint Searl....Ya can no more do what ya don't know how than ya can git back from where ya ain't been

View joeyinsouthaustin's profile

joeyinsouthaustin

1283 posts in 790 days


#5 posted 10-20-2013 08:27 PM

I agree… you break you buy… kids are supposed to be supervised. You would win in front of Judge Judy any day!!!

-- Who is John Galt?

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kdc68

2010 posts in 994 days


#6 posted 10-20-2013 08:28 PM

I’d post a sign in your booth eloquently stating “you break it you buy it”

-- Measure "at least" twice and cut once

View WOmadeOD's profile

WOmadeOD

5 posts in 452 days


#7 posted 10-20-2013 08:51 PM

Make a pink and glitzy one for girls, a steam train one for boys, both cheap and tough. Put these on a low shelf, and the rest on a high shelf.

-- Design, Build, Inspire. (www.WOmadeOD.co.uk)

View tefinn's profile

tefinn

1217 posts in 1154 days


#8 posted 10-20-2013 08:52 PM

Clint, where were you raised that you or your parents weren’t responsible for your actions. Parents are supposed to parent. The child was in the wrong and the parent was as well for not keeping them under control.

-- Tom Finnigan - Measures? We don't need no stinking measures! - Hmm, maybe thats why my project pieces don't fit.

View ColonelTravis's profile

ColonelTravis

652 posts in 611 days


#9 posted 10-20-2013 08:54 PM

I asked a lawyer friend about this once, whether You Break It You Buy It is actually enforceable and he said it can be but not necessarily. You can’t hold someone there until they pay you but you could take them to court. Whether you win depends on the circumstances and the law. Didn’t ask him if a kid was involved, that might add another layer of complexity.

If I broke something you made I’d feel horrible and would have to pay you. It’s just not right to do otherwise. But since – legally – it’s a gray area and because there are so many jerks out there who don’t care about morals, you could very well be screwed.

Make a sign like this:

View gwolfe1977's profile

gwolfe1977

227 posts in 528 days


#10 posted 10-20-2013 09:11 PM

I just have one thing to say. If parents aren’t responsible for their kids, WHO IS????? Sure as he** not me!!!!!

-- Gary,Nebraska

View Blackie_'s profile

Blackie_

3581 posts in 1230 days


#11 posted 10-20-2013 09:18 PM

I think I understand what Clint is saying, parents are responsible but not liable in other words take Gene’s advise, don’t worry about losing a customer and just shoo her/him on out of the booth, or maybe say something polite like go get your mom and dad then come back.

WOmadeOD that would be a great idea as well and I know that’s the best thing for booths but with my shelving setup, I have no choice but to put things down low.

That little heifer even had the gall to tell me that my prices were to high, I just looked at her and smiled.

-- Randy - If I'm not on LJ's then I'm making Saw Dust. Please feel free to visit my store location at http://www.facebook.com/randy.blackstock.custom.wood.designs

View Monte Pittman's profile

Monte Pittman

15066 posts in 1056 days


#12 posted 10-20-2013 10:29 PM

I guess all of us should have a “you break it, you by it” sign. Without obvious parental accompaniment, you should ask the child to leave. Without the parents being there, it would be nearly impossible to prove their little angel broke it.

-- Mother Nature created it, I just assemble it.

View Greg..the Cajun Wood Artist's profile

Greg..the Cajun Wood Artist

5215 posts in 2026 days


#13 posted 10-20-2013 10:35 PM

Randy…other than that, how was your show?

Whenever I have a child come into my booth…with or without their parents.. that starts handling my boxes like they were their toys I say in a stern voice ”Don’t Touch The Boxes”

My hard work is put into each and every box and I don’t even want it to get to the point where I have to try getting some adult, who had not properly disciplined their kids, to pay for something their child damaged. If a parent is offended by hearing me tell their child “do not touch” then I really don’t want them in my booth anyway.
There are many different types people I deal with at all of the shows and if someone does something I don’t like…I have no problem whatsoever saying what I am thinking. I just say it in a way that is not rude or obnoxious.

Would you let people act this way in your house or in your place of business? Your booth is you place of business.

-- We all must start somewhere in our journey of doing what we love to do.

View oldnovice's profile

oldnovice

3845 posts in 2085 days


#14 posted 10-20-2013 10:39 PM

My son works at a large electronics retailer as a digital camera consultant/expert and complains about how many parents have unruly, misbehaving, touching everything including lenses and very expensive cameras while the parents are totally oblivious to the child’s behaviour. He asks very nicely to stop but the parents get irate when someone tries to control the children.

I know it used to be that when you walked into a china shop selling glassware, and the like, you were responsible for any breakage … ”you break it you bought it” and that it included the children.

IMO many parents are not in control of their children as ”their children can do no wrong” regardless of the environment from restaurants, other public places, church and even in school!

-- "I never met a board I didn't like!"

View a1Jim's profile

a1Jim

112486 posts in 2295 days


#15 posted 10-20-2013 10:50 PM

It’s a lose-lose situation,signs saying anything negative or enforcement like may reflect that your the grouchy next door neighbor they had as a kid and being firm with unattended children can lead to problems with parents and or the child saying you did something harmful to them. I think the out of site out of mind approach is best ,it you can say put a skirt on the bottom of a table and store you boxes there that might work or have you boxes behind were your sitting this will make it more difficult for children to get to. If all else fails and a child is digging in boxes you don’t want them to try grabbing the box and saying something like”thanks I need to sort some things in there or that’s already sold let me put it over here. Even though folks have signs saying you break it you pay for it ,it doesn’t mean you can enforce your rule. My two cents.

-- http://artisticwoodstudio.com Custom furniture

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