Need some ideas.

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Forum topic by tannehc posted 08-08-2013 07:44 AM 1043 views 0 times favorited 26 replies Add to Favorites Watch
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5 posts in 1172 days

08-08-2013 07:44 AM

The induction motor on my jointer burned up. It was still under warranty so I called up the manufacturer. They sent me 2 motors. I have no idea why. My thoughts so far,...

1. Call them back up, tell them they made an error, and arrange to send it back. That might be the ethical thing to do.

2. Put it on the shelf just in case my jointer takes a dump again I’ll have it in reserve.

3. I could sell it. Retail I think is $165.00. I think I would be lucky to get $100.00 out of it. Even though its never been used I can’t provide a warranty.

4. Build a V drum sander ? Its a 1 HP single phase motor but the RPM may be too high for this application.

Anyone have any other Ideas?

What would you do with an extra motor?

26 replies so far

View HerbC's profile (online now)


1566 posts in 2278 days

#1 posted 08-08-2013 01:59 PM

+1 for option 1. If they insist you keep it or pay for the shipping that’s another story. But you pegged it that it IS the ethical thing to do.

Good Luck!

Be Careful!


-- Herb, Florida - Here's why I close most messages with "Be Careful!"

View TheDane's profile


4932 posts in 3081 days

#2 posted 08-08-2013 02:04 PM

I would call them and offer to return it at their expense … no reason you should pay for shipping since you did not order it. They should be able to provide you with a pre-paid shipping label.

If they balk at that, I don’t think you have any further obligation to them.

-- Gerry -- "I don't plan to ever really grow up ... I'm just going to learn how to act in public!"

View Craftsman70's profile


243 posts in 1543 days

#3 posted 08-08-2013 02:27 PM

I’d wait a week or so to make sure you don’t have any problems with the motor you put on the jointer, then once you are sure its fine, contact them.

View Craftsman70's profile


243 posts in 1543 days

#4 posted 08-08-2013 02:28 PM

I’d wait a week or so to make sure you don’t have any problems with the motor you put on the jointer, then once you are sure its fine, contact them.

View EEngineer's profile


1054 posts in 3032 days

#5 posted 08-08-2013 02:39 PM

#1 is the ethical thing to do – no “might be” about it.

End of discussion.

-- "Find out what you cannot do and then go do it!"

View Don Broussard's profile

Don Broussard

2986 posts in 1670 days

#6 posted 08-08-2013 02:40 PM

+1 to Option 1, with TheDane’s amendment. I would feel an obligation to at least let them know that they sent an extra motor.

-- People say I hammer like lightning. It's not that I'm fast -- it's that I never hit the same place twice!

View Buckethead's profile


3140 posts in 1287 days

#7 posted 08-08-2013 03:18 PM

Agree with above. We want be treated ethically by others, we should do so as well.

Mistakes happen.

I am building a workbench from some free hard maple that was sent to me by accident. I called when it was delivered, and offered to drive it back over… They said merry Christmas.

I could have just been quiet and kept it, but I would have had “that feeling” every time I saw the bench.

-- Support woodworking hand models. Buy me a sawstop.

View dbray45's profile


3147 posts in 2195 days

#8 posted 08-08-2013 03:22 PM

Always be honest with your suppliers – call them. They may tell you to keep it, they may not. If they want it back, they will mail you a shipping label or have a truck pick it up.

-- David in Damascus, MD

View a1Jim's profile


115171 posts in 2996 days

#9 posted 08-08-2013 04:12 PM

If you think about it you listed the #1 choice on first on your list because it was the first thing that came to mind,this should tell you what you conscience was telling you . I agree it wouldn’t hurt to make sure one of them works properly before sending one back.

-- Custom furniture

View tannehc's profile


5 posts in 1172 days

#10 posted 08-08-2013 05:21 PM

My conscience got the best of me. I called them up today and to my surprise, they told me just to keep it. The manufacturer was Grizzly by the way. I will certainly be a return customer.

Now,....what to do with the motor.

View a1Jim's profile


115171 posts in 2996 days

#11 posted 08-08-2013 05:27 PM

Congrats to you and Grizzly!

-- Custom furniture

View Bill White's profile

Bill White

4405 posts in 3379 days

#12 posted 08-08-2013 06:44 PM

The Grizz rocks.


View Charlie's profile


1100 posts in 1705 days

#13 posted 08-08-2013 07:21 PM

Like I tell my kids…
In the end, the only one you have to answer to is yourself. Do the right thing. With no expectation of a reward. A clear conscience is a wonderful thing.

Oh, and for those still on the Karmic wheel…. it’s good Karma :)

View mcase's profile


446 posts in 2548 days

#14 posted 08-09-2013 10:09 PM

Some how I got sent a Work Sharp I never ordered. At first I thought I might have finally won one of the tool give aways I entered. I didn’t, but there it was. I read the package and it was supposed to go to some guy in Florida. So I figured I’d call the distributor that sent it and arrange sending it back. So what happens? I got some jerk that ran the place who started off with “yeah I’m real busy what is it?” Why I didn’t just hang up then and there I’ll never know. When I explained the situation the guy wasn’t the least grateful or polite – as in “thanks that’s real honest of you” or something like that. If another Work Sharp ever shows up on my porch its going straight into the shop.

View DrDirt's profile


4135 posts in 3161 days

#15 posted 08-09-2013 10:15 PM

+1 on return at their expense.

I am assuming that both motors are identical? Or did they send you 2 motors because they were not certain which one would be the correct replacement.

Both concepts mean sending back the unneeded motor.

Other option since you want to make a drum sander – is to pay for the second motor if you want to keep it.

Call them and tell them – - – they may decide that you should keep it because it is too big a PIA to ship it back.
Then your conscience is clean :-P

-- 'Political correctness is fascism pretending to be manners' ~George Carlin

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