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Frustrated with Delta and my UniSaw!

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Forum topic by emdcksn posted 393 days ago 997 views 0 times favorited 10 replies Add to Favorites Watch
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emdcksn

10 posts in 432 days


393 days ago

Hello all,

I bought a Delta 36-L352 UniSaw last summer. All was good until after I got it assembled and found that the side extension table had a vey bad crown in the middle, definitely not flat. I immediately called Delta and was told that the part was on factory backorder. After a year, last week I was finally told it was in stock and it was shipped right away. Well, I got all excited today when FedEx delivered the new table, that is until I got it unpacked. The first thing I noticed was nuts and bolts all over the place. I got the table portion out of the box and noticed that somewhere along the line, the back right corner of the table had taken a hit, bent the frame, chipped the top off of the corner and was now a thicker dimension than the rest of the table. There was no damage to the outside of the package though.

I can possibly combine the original bad order top with the new top, but good grief. I chose the UniSaw over the Saw Stop because of where most of the Uni-Saw is supposed to be made, the USA. I am now feeling a bit of regret about that decision. I can call again to see if they have a replacement table board in stock but how much is a guy supposed to put up with.

At this point I am thinking about repairing the saw, selling it and replacing it with a Saw Stop ICS. I know Delta is having internal issues, but dam, they aren’t going to survive doing business like this.

What would you all do?


10 replies so far

View joeyinsouthaustin's profile

joeyinsouthaustin

1245 posts in 705 days


#1 posted 393 days ago

Look for a good older used unisaw…. or pick up the sawstop. Unfortunately, even though I have two I love, I don’t think Delta is currently a good place to go for new tools.

-- Who is John Galt?

View emdcksn's profile

emdcksn

10 posts in 432 days


#2 posted 393 days ago

I didn’t just buy it though. I have owned it for over a year now and it still isn’t the way it should be.

View Redoak49's profile

Redoak49

321 posts in 621 days


#3 posted 393 days ago

I really feel sorry for your problems. It is no fun buying a big tool and the anticipation of getting it running. Now, with the problems, you will likely always be not happy with it no matter what.

I certainly would contact Delta and tell them that you need a new part and to send it ASAP. If you can never get satisfaction with them, maybe you should sell it and get the SawStop.

View emdcksn's profile

emdcksn

10 posts in 432 days


#4 posted 393 days ago

Thanks. Don’t get me wrong, other than the posted issues, I love this saw. I upgraded from a Delta Contractors saw to this one. When I posted this thread, I was just a wee bit frustrated. I am going to give it another shot. I’ll call again tomorrow and see if they have the wooden top in stock. Hopefully they do so I can move on. If not, well, my kids wanted me to buy the Saw Stop to begin with.

View NiteWalker's profile

NiteWalker

2709 posts in 1210 days


#5 posted 393 days ago

After waiting about a month I would have built my own. Not that difficult, and since you love the saw otherwise, why not?

I understand with the sawstop though; savin my micropennies for that one too.

-- He who dies with the most tools... dies with the emptiest wallet.

View Woodmaster1's profile

Woodmaster1

463 posts in 1220 days


#6 posted 393 days ago

I sorry your saw had problems. My unisaw came in perfect condition. I agree it is a great saw but you should expect better than you have received. Rather than take a loss I would make my own table because the metal frame is great, better than sawstops. I would use the second frame and table for an outfeed table.

View emdcksn's profile

emdcksn

10 posts in 432 days


#7 posted 393 days ago

Unfortunately it is the frame on the original that is bad. Would of been great if all I had do was build a new table board. I already built an out feed table 6” shy of the length of the saw. Good idea though.

View AndyF's profile

AndyF

5 posts in 399 days


#8 posted 392 days ago

Maybe your retailer can get you a table, possibly another brand?

View MrRon's profile

MrRon

2797 posts in 1876 days


#9 posted 392 days ago

I’m having a problem visualizing the table extension’s construction. If you could post a picture or two, we might be able to suggest a fix; but in the meantime, shout at Delta for an immediate replacement.

View emdcksn's profile

emdcksn

10 posts in 432 days


#10 posted 368 days ago

Well Delta sent me a third table and the saw is now finally flat and not arched. It sure is nice that the fence will glide smoothly across the entire length of the saw and the cuts move smoothly through the blade instead of binding up.

I want to thank you all for your helpful advice.

Eugene

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