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Forum topic by Jcc76 posted 07-30-2013 06:12 PM 2656 views 0 times favorited 25 replies Add to Favorites Watch
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Jcc76

21 posts in 749 days


07-30-2013 06:12 PM

There’s something I’ve discovered lately, and forgive me, but I haven’t seen it mentioned on this message board, or any message board related to woodworking or tools in general. Maybe I’m completely wrong…but I don’t think so.

There’s no more Ridgid woodworking tools. They don’t exist any more. No more table saw, no more drill press, no more jointer, no more band saw, and possibly no more planer. They’ve all been quietly discontinued. And this has been the case for some time, meaning at least the last 1-2 years if not longer. Don’t believe me? Try going to your local Home Depot to find one. They’re not there. And if you try to order one, you’ll be told at the customer service desk that:

1) You’ll be on the hook for the shipping costs, even if you have it shipped to the store.

2) All such products are backordered indefinitely.

I discovered this recently when I wanted to buy a Ridgid drill press. First I called Home Depot’s customer service and was told #1 and #2 above. Not wanting to give up, I then called Ridgid itself and spoke to a customer service rep for some time (who excused herself for a few moments to confirm her answers with a supervisor). I told them I really liked Ridgid and wanted to buy one of their drill presses. When she returned to the phone she told me that Ridgid had no more of those woodworking tools in stock, and there were no plans to manufacture any more.

Nevertheless, I bought a NOS Ridgid drill press on Ebay, one of the ones manufactured by Emerson before 2003. It’s a great unit, but when it arrived, there was some rust and peeling paint on the metal guard that covers the belts. I called Ridgid to see if they carried a replacement…they don’t.

In fact, they now carry very few parts for any of those older units. The Ridgid rep even advised me NOT to buy a gray Ridgid jointer I was considering on Craigslist because she said none of the parts were still available for it. So much for the lifetime warranty!

A while back I made a very long post about restoring a “brand-new” Craftsman table saw from the 1990’s. There were quite a few people who told me I should have just bought a brand new Ridgid saw. But even if I’d been willing to buy that saw, it appears very likely it would simply not have been available for purchase, as this was less than a year ago.


25 replies so far

View Craftsman70's profile

Craftsman70

241 posts in 813 days


#1 posted 07-30-2013 06:18 PM

I have found that most of the HD’s in my city (Pittsburgh) do not carry any of the larger Ridgid tools like drill presses, jointer, bandsaw and the larger table saw (R4512). However, the more rural stores still seem to stock them. I was told by HD customer services that the R4512 was discontinued, but I think the CS rep was mistaken and just that it was no longer being carried by the urban/suburban stores. Who knows, maybe they’re just burning through existing stock. But yes, it is very disappointing to watch the big box stores stock fewer and fewer wood working tools. It seems they are aiming for the mobile contractor version of everything.

View mummykicks's profile

mummykicks

57 posts in 490 days


#2 posted 07-30-2013 06:30 PM

Interesting. I just bought a ridgid drill press about 4 months ago. Ordered it online and shipped to my door.

View ChrisK's profile

ChrisK

1196 posts in 1769 days


#3 posted 07-30-2013 06:36 PM

My local store will sell me the RIDGID 13-Amp 10 in. Professional Table Saw
Model # R4512 Internet # 202500206 Store SKU # 155225.

-- Chris K

View rrww's profile

rrww

263 posts in 801 days


#4 posted 07-30-2013 06:46 PM

I’m wondering what my life time warranty is worth now? I’ve needed it four times, two orbitals (switches), dead batteries in the 12v drill, and planer (bearings went and took most of the moving parts with it)

My small town local Home Depot has 3- 4512’s I’ve been thinking of getting one as a third table saw, hoping they will go on sale. Maybe I’ll just wait a little while longer and get a Griz.

If you need cheap (many times junk) quality woodworking tools you don’t have to look to far – most every store has all sorts of it. Trying to find a marginally good tool locally is hard to do – that was the selling point for us and Ridgid’s warranty.

View Binn's profile

Binn

86 posts in 1641 days


#5 posted 07-30-2013 06:57 PM

Our Denham Springs La. store shows that they have 3 in stock of the 4512’s

-- Barry, Louisiana

View ellen35's profile

ellen35

2576 posts in 2120 days


#6 posted 07-30-2013 07:02 PM

I just checked my local Ornage Borg and they have 7 Ridgid table saws, plenty of compound miter saws and assorted other Ridgid tools. They do not have the Ridgid jointer or drill press.
Interesting…

-- "Don't let the perfect be the enemy of the good." Voltaire

View Jcc76's profile

Jcc76

21 posts in 749 days


#7 posted 07-30-2013 07:02 PM

I did do a stock search and found a few stores in parts of the East Coast that carried the drill press I was looking for. But there’s nothing in California, or even in Vegas or Phoenix. The crazy thing is that all of these products are still listed on Home Depot’s website, but if you try to order them, you’ll be told it’s all “backordered”.

When I needed a new band saw, I just went down to Lowes and bought that Porter Cable one.

View WhoMe's profile

WhoMe

1120 posts in 1931 days


#8 posted 07-30-2013 07:05 PM

Hmmm, you called rigid and asked about an old planer. Did you think to ask about current products or why they think they are not carried at hd any more?
My local hd no longer has any rigid woodworking power tools on their shelves. Only the rigid drill driver systems like ryobi, dewalt and so on. I’m betting that either they don’t move those tools much and don’t want the inventory costs or are not getting the same kind of kickback from rigid that other manufacturers (like dealt, ryobi, makita) are probably giving hd to stock their tools.

-- I'm not clumsy.. It's just the floor hates me, the tables and chairs are bullies and the wall gets in the way.. - Mike -

View RJweb's profile

RJweb

32 posts in 1320 days


#9 posted 07-30-2013 07:58 PM

I was looking at the ridgid oscilling sander, seen them in the stores a while back, but now I wonder how much longer they will carry them or service them.

-- Life Begins @ 190 MPH

View Jcc76's profile

Jcc76

21 posts in 749 days


#10 posted 07-30-2013 08:17 PM

WhoMe,

I had earlier asked about the drill press and had been told that they would no longer be manufactured.

View BentheViking's profile

BentheViking

1752 posts in 1252 days


#11 posted 07-31-2013 02:18 AM

I just bought my first ridgid tool, the oss. Given how popular that tool is I’d be shocked to hear that it was discontinued, but could certainly understand if it became special order only.

-- It's made of wood. Real sturdy.--Chubbs Peterson

View crank49's profile

crank49

3458 posts in 1659 days


#12 posted 07-31-2013 03:29 AM

My HD has the Ridgid planers, 3 of them, on clearance for $369.
And they have the OSS sanders and a non-sliding miter saw.
The only slider they have is one Dewalt.
Also dumped Makita.
Haven’t had the table saw for 4 years; except for the job site portable.
Sold their last drill press a couple years ago.
Never had the jointer.

But, then, My HD has been progressively reducing the inventory of anything of quality. They seem hell bent on only stocking the cheapest junk they can find, preferably made in China, or things preferred by Mexicans.

Used to have Jorgensen (mostly made in USA) clamps, but replaced them with Chinese Irwins.

-- Michael :-{| “If you tell a big enough lie and tell it frequently enough, it will be believed.” ― A H

View Richard's profile

Richard

400 posts in 1379 days


#13 posted 07-31-2013 03:51 AM

I think Ridgid Corp. has made a decision to move away from or at least distance itself from the WW’ing biz.

Why? Who knows? Maybe they are hedging their bets that SawStop technology will be mandated and decided to concentrate their efforts elsewhere.

-- "It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so." - Mark Twain

View RussellAP's profile

RussellAP

2959 posts in 974 days


#14 posted 07-31-2013 04:37 AM

Really now, how many of these tools are basically the same manufacturer sold by multiple tool companies that “used to be good”, like Delta, Ridgid, Craftsman, and so on. The R 4512 is sold under all of those names with different paint. Same or worse with bandsaws.
Pretty soon you will have to buy that over priced Festool crap.

-- A positive attitude will take you much further than positive thinking ever will.

View a1Jim's profile

a1Jim

112313 posts in 2265 days


#15 posted 07-31-2013 05:16 AM

Life time warranties crack me up ,do you think you can take your 1932 Duesenberg in and get it repaired under it’s life time warranty ? :)

-- http://artisticwoodstudio.com Custom furniture

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