LumberJocks

highland woodworking

  • Advertise with us

« back to Power Tools, Hardware and Accessories forum

Forum topic by rolltopbox posted 07-21-2013 01:59 PM 700 views 0 times favorited 11 replies Add to Favorites Watch
View rolltopbox's profile

rolltopbox

70 posts in 1748 days


07-21-2013 01:59 PM

Has anyone ever had a response after emailing this company?

-- Bruce http://www.ovaltambour.com


11 replies so far

View nailbanger2's profile

nailbanger2

969 posts in 1897 days


#1 posted 07-21-2013 02:08 PM

Yes, I have. I inquired about the length of a Woodslicer blade and got an informative email about a day later.

-- Wish I were Norm's Nephew

View JustJoe's profile

JustJoe

1554 posts in 792 days


#2 posted 07-21-2013 02:17 PM

Yes. It’s been about a year but last time I emailed them I got a quick response. It’s a good store and if you’re ever stuck in Atlanta it’s a great place to hide for a few hours.

-- This Ad Space For Sale! Your Ad Here! Reach a targeted audience! Affordable Rates, easy financing! Contact an ad represenative today at JustJoe's Advertising Consortium.

View Manitario's profile

Manitario

2378 posts in 1637 days


#3 posted 07-21-2013 02:17 PM

I’ve had excellent service from them.

-- Sometimes the creative process requires foul language. -- Charles Neil

View helluvawreck's profile

helluvawreck

16043 posts in 1620 days


#4 posted 07-21-2013 02:18 PM

I love Highland Woodworking and receive excellent service from them. They are 40 miles from me and I certainly go to their store at least two times per year. I’d go more often but I don’t like to go to big cities like Atlanta any more than I have to. I love to visit their store and I like the people. They have answered emails but I haven’t sent them many emails so I don’t have much experience on that question. However, I call them on the phone a good bit and they are always willing to answer any question that I have even if I’m not placing an order at the time.

helluvawreck aka Charles
http://woodworkingexpo.wordpress.com

-- If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away. Henry David Thoreau

View Don W's profile

Don W

15581 posts in 1321 days


#5 posted 07-21-2013 02:23 PM

Remember most email systems have spam filters, and they may not ever see your email. If its been a couple of days, try changing the subject line and send it again. It may be stuck in a cyber black hole some where.

-- Master hand plane hoarder. - http://timetestedtools.com

View Greg..the Cajun Wood Artist's profile

Greg..the Cajun Wood Artist

5281 posts in 2062 days


#6 posted 07-21-2013 03:32 PM

I have emailed them and always received a response. Their bandsaw blades are exceptional…best I have ever used. I am doing a show in Atlanta in September and it is fairly close to their store so I am looking forward to a visit to the store. My wife knows to take a book with her and find a comfortable chair when we go there …

-- Each step of every Wood Art project I design and build is considered my masterpieceā€¦ because I want the finished product to reflect the quality and creativeness of my work

View HillbillyShooter's profile

HillbillyShooter

4905 posts in 1046 days


#7 posted 07-21-2013 05:59 PM

Yes, and even a personal telephone call on an order where their Internet site showed an item in stock when it was not—great service always and great bandsaw blades.

-- John C. -- "Firearms are second only to the Constitution in importance; they are the peoples' liberty's teeth." George Washington

View Woodmaster1's profile

Woodmaster1

541 posts in 1341 days


#8 posted 07-21-2013 06:27 PM

I have called them and talked with an actual person. Great, fast service always.

View gtbuzz's profile

gtbuzz

386 posts in 1195 days


#9 posted 07-21-2013 07:47 PM

Yup. Emailed and called, always got great service, both ways.

View RogerM's profile

RogerM

461 posts in 1153 days


#10 posted 07-21-2013 08:43 PM

Always great response and great service.

-- Roger M, Aiken, SC

View rolltopbox's profile

rolltopbox

70 posts in 1748 days


#11 posted 08-11-2013 12:16 PM

They finally responded after I used Facebook to connect with them. My emails had become missing. All is well now.

-- Bruce http://www.ovaltambour.com

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com

Latest Projects | Latest Blog Entries | Latest Forum Topics

GardenTenders.com :: gardening showcase