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JET JEP-17DX VS. STEEL CITY 20525 - STEEL CITY ISSUES?

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Forum topic by SKlaus posted 07-16-2013 03:56 PM 3863 views 0 times favorited 7 replies Add to Favorites Watch
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SKlaus

52 posts in 1855 days


07-16-2013 03:56 PM

Topic tags/keywords: drill press question tip resource steel city jet jdp 20525 review customer service vs

Hi everyone, I’m in the market for a floor standing drill press and have been looking and reading about the JET JDP-17DX and the Steel City 20525. Both of these units are in my price range. ( I am trying to build my router table and buy a drill press all under 1000-1200 bucks or so)

But after reading, there seems to be some issues with both. The quill stroke is preferable in the steel city to the jet which is a HUGE plus. It has a larger motor, however I am reading some issues with Steel city. They sure seem to not be turning over much product down here in Florida. There are only two distributors throughout the state. Their online catalog is from 2011. This makes me worry about the longevity of the company as well as customer service.

The Jet has a great table, a good name, but I’ve heard some run-out issues on them. Customer service seems to be superior in most ways.

I’m a little stuck, and I’m making the trip on Friday to Orlando (closest woodcraft store to Jupiter Florida) . Please help if you can. Any feedback on the customer service or the units themselves would be greatly appreciated…

Thanks a million!!!

-- 2 Timothy 2:15 "Be diligent to present yourself approved to God, a worker who does not need to be ashamed, rightly dividing the word of truth."


7 replies so far

View NiteWalker's profile

NiteWalker

2735 posts in 2042 days


#1 posted 07-16-2013 06:27 PM

I just got off the phone with them; they’re doing fine.
The 20525 is on backorder which is why it’s been hard to find.
They’ll be in vegas next week and will be introducing a new 13” drill press with 3/4HP motor and digital speed readout.

Utterguys has the 20525 in stock. Contemplating that one myself.

The downside is that most of their tools got downgraded to a 2 year warranty.

-- He who dies with the most tools... dies with the emptiest wallet.

View lumberingjoe's profile

lumberingjoe

22 posts in 1413 days


#2 posted 07-16-2013 06:44 PM

I just bought the Delta and it was DOA. It took 6 weeks to get resolved and I bought it from a great dealer.

Home Depot sells the Steel City drill press… but if it were my money, I’d buy the 17” Jet, delivered from Amazon (I wish I had). The 17-DX is $609, delivered to your house if you’re a Prime member. And if you’re not a Prime member, join, its good stuff.

The only real plus with the SS 50525 is variable speed. 2+ inches of arbor travel doesn’t buy much unless you are using longer drill bits and then you are fighting runout. It’s going to cost you $200+ more to get it it to your house. And then you won’t have any local support network for when it breaks or goes out of whack. They have no dealers, so good luck getting support.

The pluses for the 17-dx are: the table; the cost; the support; the name.

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SKlaus

52 posts in 1855 days


#3 posted 07-16-2013 07:40 PM

Thanks a lot! I will be in Orlando on Friday so going to the Utter Guys to see the steel city won’t be an issue… I spoke to someone there earlier today and they just told me to call them and give them an hours notice so they can “dig one out for me” to check it out… Hmmm….. Kinda sounds like they haven’t sold one in a bit. Not instilling Much confidence there…. I am an amazon prime member and I wouldn’t have it any other way so shipping the JET won’t be an issue. So now I guess the question is 4 3/8” vs. 6” spindle travel…. Is it THAT much more important… That, and the customer service and repair of steel city… I’ve heard nothing but good reports on Jets customer service….

-- 2 Timothy 2:15 "Be diligent to present yourself approved to God, a worker who does not need to be ashamed, rightly dividing the word of truth."

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SKlaus

52 posts in 1855 days


#4 posted 07-16-2013 07:50 PM

By the way, since ill be in Orlando, I’ll stop in at woodcraft and see if they have the JDP-17DX there… That way I don’t need to worry about shipping at all.. Plus ill take my run out gauge and kick the tires before I put it in the truck…

-- 2 Timothy 2:15 "Be diligent to present yourself approved to God, a worker who does not need to be ashamed, rightly dividing the word of truth."

View NiteWalker's profile

NiteWalker

2735 posts in 2042 days


#5 posted 07-16-2013 08:41 PM

My ridgid drill press has just under 4” of travel and I wish it had more.
Longer quill travel means you don’t have to adjust the table height as much.

-- He who dies with the most tools... dies with the emptiest wallet.

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SKlaus

52 posts in 1855 days


#6 posted 07-16-2013 09:24 PM

So 6” quill stroke- questionable service versus 4 3/8” quill stroke – great service and name is the question…. Unless I shell out 500-800 more bills and go delta or powermatic….

-- 2 Timothy 2:15 "Be diligent to present yourself approved to God, a worker who does not need to be ashamed, rightly dividing the word of truth."

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NiteWalker

2735 posts in 2042 days


#7 posted 07-16-2013 09:59 PM

It’s not questionable service.
Delta currently has more questionable service than anyone, and I really want the 18-900l.

Also, something to keep in mind, a drill press is a pretty simple machine. Not a whole lot to go wrong.

-- He who dies with the most tools... dies with the emptiest wallet.

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