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Has anyone requested info from Hearne Hardwoods?

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Forum topic by AandCstyle posted 432 days ago 698 views 0 times favorited 8 replies Add to Favorites Watch
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AandCstyle

1291 posts in 894 days


432 days ago

Topic tags/keywords: hearne hardwoods web on-line ordering

June 18th I emailed Hearne Hardwoods for info regarding lumber and what shipping costs might be for the quantity I need. As of today, June 26th, I have not had any response from them. Has anyone requested and received info from Hearne? Is this a “typical” timeframe for them? I would appreciate hearing about others’ experiences with Hearne relating to ordering stock via the web. TIA

-- Art


8 replies so far

View rustfever's profile

rustfever

621 posts in 1947 days


#1 posted 432 days ago

I sent a request for pricing/availability several weeks ago, also. Nothing…NADA…ZIP

-- Rustfever, Central California

View Brandon's profile

Brandon

4138 posts in 1588 days


#2 posted 432 days ago

Given this information and the bad experience another woodworker here had with Hearne, I’d just stay away.

EDIT: this: http://lumberjocks.com/topics/34959

-- "hold fast to that which is good"

View waho6o9's profile

waho6o9

4849 posts in 1213 days


#3 posted 432 days ago

I’d heed Brandon’s advice.

View pintodeluxe's profile (online now)

pintodeluxe

3336 posts in 1450 days


#4 posted 432 days ago

For me, mail order is a tough sell for heavy items like lumber. If you order small quantities, you want the wood to be high quality. Yet with mail order, you cannot inspect the order before you buy.
Large quantities probably make sense if you can’t find what you are after locally.
From what I have seen with mail order lumber catalogs, the price starts high… and gets higher with shipping.

Do let us know if you find a good company.
Thanks

-- Willie, Washington "If You Choose Not To Decide, You Still Have Made a Choice" - Rush

View cdarney's profile

cdarney

72 posts in 1667 days


#5 posted 432 days ago

I’ve never had a bad experience with them. The place is local to me so I just go there and I have no experience with ordering over the internet.

It is pretty much a family run operation. Perhaps it’s vacation time. No excuse for not having someone answer requests though.

View AandCstyle's profile

AandCstyle

1291 posts in 894 days


#6 posted 432 days ago

Rust, thanks for letting me know that I am not alone. :)

Brandon, thank you for the advice and link. At this point in time I am shopping and that helps me buy with confidence or not.

Willie, in my email I requested pix of the proposed wood so I would have a pretty good sense of what to expect. Being in the desert SW, it is hard to find what I want “locally” which I consider to be within a 12 hour round trip. lol

cdarney, I think they are a local company trying to po’boy their way into being a real on-line business, but I could be wrong.

On the plus side, I emailed them again this AM when I started this thread and got a reply that I would have a substantive response tomorrow. I will let keep everyone here posted.

-- Art

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AandCstyle

1291 posts in 894 days


#7 posted 431 days ago

True to their word, I got an email today with the price for stock, etc. However, They will send me pix for free, BUT I need to give them a credit card, so that if I don’t buy, they will charge me a 15% restocking fee. Meaning that the pix are only free if I buy the stock they select. Maybe that is just me, but it kinda rubs me the wrong way. Using this rationale, if I took a $30K car for test drive and didn’t buy it, I would have to pay the dealer $4500 for the experience. I don’t think so.

Anyhow, my quest continues.

-- Art

View Monte Pittman's profile

Monte Pittman

13853 posts in 975 days


#8 posted 430 days ago

I have never tried to deal with them. Too many complaints that I have read about them.

-- Mother Nature created it, I just assemble it. - It's not ability that we often lack, but the patience to use our ability

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