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Has anyone requested info from Hearne Hardwoods?

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Forum topic by AandCstyle posted 06-26-2013 02:11 PM 737 views 0 times favorited 8 replies Add to Favorites Watch
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AandCstyle

1381 posts in 945 days


06-26-2013 02:11 PM

Topic tags/keywords: hearne hardwoods web on-line ordering

June 18th I emailed Hearne Hardwoods for info regarding lumber and what shipping costs might be for the quantity I need. As of today, June 26th, I have not had any response from them. Has anyone requested and received info from Hearne? Is this a “typical” timeframe for them? I would appreciate hearing about others’ experiences with Hearne relating to ordering stock via the web. TIA

-- Art


8 replies so far

View rustfever's profile

rustfever

632 posts in 1998 days


#1 posted 06-26-2013 02:20 PM

I sent a request for pricing/availability several weeks ago, also. Nothing…NADA…ZIP

-- Rustfever, Central California

View Brandon's profile

Brandon

4139 posts in 1639 days


#2 posted 06-26-2013 03:38 PM

Given this information and the bad experience another woodworker here had with Hearne, I’d just stay away.

EDIT: this: http://lumberjocks.com/topics/34959

-- "hold fast to that which is good"

View waho6o9's profile

waho6o9

5080 posts in 1264 days


#3 posted 06-26-2013 03:44 PM

I’d heed Brandon’s advice.

View pintodeluxe's profile

pintodeluxe

3445 posts in 1501 days


#4 posted 06-26-2013 03:45 PM

For me, mail order is a tough sell for heavy items like lumber. If you order small quantities, you want the wood to be high quality. Yet with mail order, you cannot inspect the order before you buy.
Large quantities probably make sense if you can’t find what you are after locally.
From what I have seen with mail order lumber catalogs, the price starts high… and gets higher with shipping.

Do let us know if you find a good company.
Thanks

-- Willie, Washington "If You Choose Not To Decide, You Still Have Made a Choice" - Rush

View cdarney's profile

cdarney

77 posts in 1718 days


#5 posted 06-26-2013 07:53 PM

I’ve never had a bad experience with them. The place is local to me so I just go there and I have no experience with ordering over the internet.

It is pretty much a family run operation. Perhaps it’s vacation time. No excuse for not having someone answer requests though.

View AandCstyle's profile

AandCstyle

1381 posts in 945 days


#6 posted 06-27-2013 01:00 AM

Rust, thanks for letting me know that I am not alone. :)

Brandon, thank you for the advice and link. At this point in time I am shopping and that helps me buy with confidence or not.

Willie, in my email I requested pix of the proposed wood so I would have a pretty good sense of what to expect. Being in the desert SW, it is hard to find what I want “locally” which I consider to be within a 12 hour round trip. lol

cdarney, I think they are a local company trying to po’boy their way into being a real on-line business, but I could be wrong.

On the plus side, I emailed them again this AM when I started this thread and got a reply that I would have a substantive response tomorrow. I will let keep everyone here posted.

-- Art

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AandCstyle

1381 posts in 945 days


#7 posted 06-28-2013 01:35 AM

True to their word, I got an email today with the price for stock, etc. However, They will send me pix for free, BUT I need to give them a credit card, so that if I don’t buy, they will charge me a 15% restocking fee. Meaning that the pix are only free if I buy the stock they select. Maybe that is just me, but it kinda rubs me the wrong way. Using this rationale, if I took a $30K car for test drive and didn’t buy it, I would have to pay the dealer $4500 for the experience. I don’t think so.

Anyhow, my quest continues.

-- Art

View Monte Pittman's profile

Monte Pittman

14585 posts in 1026 days


#8 posted 06-28-2013 02:26 AM

I have never tried to deal with them. Too many complaints that I have read about them.

-- Mother Nature created it, I just assemble it.

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