Lee Valley A++ Customer Service

whats the difference between these hats speaking as an outsider from Scotland? apologies should have looked at the second picture lol Alistair

-- excuse my typing as I have a form of parkinsons disease

Lee Valley is amazing. I’m always blown away with high quality service when I talk to them. Let’s face it, LV isn’t a discount house, but they totally get the “Nordstom’s” customer service model.

Maybe Rob Lee should buy an airline… I would like to fly for him! <g>

-- - Real men read directions

The one I ordered was a cotton baseball hat.

The Sun Hat is polyester micro-fiber and is very light weight with a neck flap to prevent sunburn. Could have used this hat this past summer as I sufered a nasty sunburn on my neck while staining a deck. Ouch.

-- The significant problems we face cannot be solved by the same level of thinking that created them

I’m a remote client…of Lee Valley.
Goods, on-line order, customer service..I can only say good thing.

-- Regards, Woodworm