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A Word to the Wise on Ebay Shipping:

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Forum topic by poopiekat posted 348 days ago 1096 views 1 time favorited 23 replies Add to Favorites Watch
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poopiekat

3401 posts in 2236 days


348 days ago

Topic tags/keywords: ebay shipping customs charges duty for real woodworkerscollectors ignorewbusa

It looks like Ebay wants a piece of the action on international shipping. With my Canadian address, I usually verify that the shipper is using US Postal Service, or Royal Mail if shipping from Great Britain. The reason is simple… I almost NEVER had to pay customs, broker charges, or duty on inbound international parcels. I appreciate having control over which carrier to use. On the other hand, if the shipper uses UPS, Fed-Ex, or other couriers, they stand at my door with their hand out, wanting money for the above charges. Now, Fed Ex is even sneakier, sending a bill a week or two after delivering the parcel!!!!

Anyway, this is the latest communique from Ebay:

We are writing to let you know about updates to the eBay User Agreement. The updated User Agreement was posted on www.ebay.com on April 26, 2013. The updated User Agreement is effective immediately for new members, and on July 1, 2013, for current members.

Key updates to the eBay User Agreement: •Provisions regarding Global Shipping Program. We added provisions describing the Global Shipping Program, through which we may make your domestic U.S. listings available to international buyers. For items that are located in the United States and that you sell through the Global Shipping Program, you will simply ship the sold item to a parcel processing facility located in the United States, where a third party global technology and shipping provider will oversee the processing, customs clearance, and international shipment of the item to the buyer. Buyers will pre-pay all applicable shipping and import charges during checkout and will benefit from international tracking of the item from the parcel processing facility through delivery.

Unless you have previously opted into the Global Shipping Program or are a new user, we may make your eligible new and existing listings available to international buyers through the Global Shipping Program only after you have indicated a desire to take advantage of this program in the form of an electronic click-through acceptance of the User Agreement or otherwise. Your participation in the Global Shipping Program will be subject to additional terms and conditions, including an agreement with that provider for the provision of its services to you.

See Frequently Asked Questions for more information about this User Agreement update as it applies to the Global Shipping Program.

•Updates relating to eBay’s process of amending the User Agreement and users’ acknowledging acceptance of it. We updated the provision regarding the process by which the User Agreement may be amended and added a provision describing how a user may be asked to acknowledge acceptance of it.

As with previous updates, other changes have been made to keep the User Agreement up-to-date. We encourage you to review the updated User Agreement to familiarize yourself with the updates.

You don’t need to take any further action to accept the updated eBay User Agreement. If you choose not to accept it, visit this help page for further direction.

Thank you for being a part of the eBay Community.

In other words, your personal control over which carrier to use is now at the discretion of an “independent” forwarder, undoubtedly guaranteeing extra bucks in EBay’s pocket. Undoubtedly, going to cost you more… Presumably, this impacts American users too, if they purchase internationally as well. It’s already hard enough to justify typical shipping charges laid on an Ebay purchase, without a layer of surcharge on top of it.

This really upsets me.

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!


23 replies so far

View jacob34's profile

jacob34

453 posts in 765 days


#1 posted 348 days ago

Thanks for the info Poopiekat I purchase things on ebay alot and have gotten a thing or two from England, I will have to take this in to consideration in the future.

-- so a bear and a rabbit are sitting on a log

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poopiekat

3401 posts in 2236 days


#2 posted 348 days ago

Yeah, Jacob, some of the best tools I ever bought came from England, where shipping appears to be more reasonable, on the whole, than shipping from the US… or even from within Canada! This new rule starts in July, I’m going to scarf up a bunch of deals before the new grab begins….

and don’t forget.. if you’re a seller on Ebay, you’re going to get hurt , too.

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View YanktonSD's profile

YanktonSD

187 posts in 1033 days


#3 posted 348 days ago

I have sold items on ebay overseas. But as long as you have good communication and explain the cost it seems to work out. But I have noticed that shipping in the US has become extremely expensive. I feel bad when my customer is paying 40$ in shipping for a 10$ item. I haven’t sold to Canada, but have sold to Bosnia, Brazil and Australia.

View Deycart's profile

Deycart

329 posts in 759 days


#4 posted 348 days ago

I just sold some stuff over seas today. I used USPS international first class. You don’t HAVE to use it as a seller. It is just an option. Personally I always use that because it’s way way cheaper. Good for me and my buyers.

View RonInOhio's profile

RonInOhio

720 posts in 1366 days


#5 posted 348 days ago

Have bought a few things off of e-bay ,but that was a long time ago. Still have my account, but I just feel there are sneaky things going on with the bidding on a lot of items. I suppose if one is patient and wants to spend a lot of time on there, good deals are to be found.

I prefer Craiglist and forums . Too much hassle with e-bay imo.

I imagine E-bay is probably better for the seller,than the buyer.

View poopiekat's profile

poopiekat

3401 posts in 2236 days


#6 posted 348 days ago

Thanks, Yankton! The issue that is outlined above is more for a buyer’s point of view, but you’ve made a good point… that sometimes a buyer does not know well enough in advance of the total shipping charge at the moment he enters his bid. These new rules only benefit Ebay itself, and it cannot possibly be an advantage to the consumer.

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View poopiekat's profile

poopiekat

3401 posts in 2236 days


#7 posted 348 days ago

Deycart: On July 1st, you will no longer have CONTROL over WHICH carrier is used. This is the problem!

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View lwllms's profile

lwllms

528 posts in 1783 days


#8 posted 348 days ago

Sequestration and the cut-backs in the Postal Service in the US is causing a lot of problems. US Customs has had cut-backs and the Postal Service has closed a lot of facilities. It’s caused my business so many problems we’ve stopped all international sales. An example is a package shipped through the Post Office from Arkansas to British Columbia goes to Miami, FL then to Jamaica, NY in a process that can take weeks. We used to be able to get a package to Canada in less than six days but not now. We were suffering a 50% refund rate on international orders and not one of those packages came back or reached its destination. I have no doubt e-Bay and its sellers were experiencing similar issues.

View Ripthorn's profile

Ripthorn

665 posts in 1486 days


#9 posted 348 days ago

The way it reads to me is that if you list an item as only shipping domestically, then they will open those listings up to international buyers using the global shipping program. That would indicate to me that if I list my auction as shipping worldwide, I still get to choose the carrier. Is this not the case?

-- Brian T. - Exact science is not an exact science

View Deycart's profile

Deycart

329 posts in 759 days


#10 posted 348 days ago

Like i said. I CHOOSE USPS first class international an that was the method I shipped buy today. I always offer international shipping. I rarely have a problem with USPS first class international. Regular international is something else.

View poopiekat's profile

poopiekat

3401 posts in 2236 days


#11 posted 348 days ago

Ripthorn: As I interpret it, all international Ebay sales will be put in the hands of a third party, who will use its own discretion in selection of carrier. This benefits Ebay by offering your merchandise worldwide, including foreign scammers who you’d normally choose not to deal with, by generating some export fee revenue for Ebay itself.
You might not even have control anymore over whether your item is presented offshore! And the choice of carrier will no longer be yours to decide. I’ll be sure to revive this topic in July and see if there’s any war stories to be told.

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View Don W's profile

Don W

13935 posts in 1069 days


#12 posted 348 days ago

Well, if “Buyers will pre-pay all applicable shipping and import charges during checkout ” holds true, then that would be a plus,

also it states “we may make your eligible new and existing listings available to international buyers through the Global Shipping Program only after you have indicated a desire to take advantage of this program”

-- There is nothing like the sound of a well tuned hand plane. - http://timetestedtools.wordpress.com (timetestedtools at hotmail dot c0m)

View poopiekat's profile

poopiekat

3401 posts in 2236 days


#13 posted 348 days ago

That’s the problem, Don, it will be harder to AVOID import charges…and how will we know which sellers are in the program, before placing a bid?

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View brtech's profile

brtech

643 posts in 1424 days


#14 posted 348 days ago

I think this is a new program you have to opt in to. The existing mechanisms will remain. I believe you can continue to handle shipping internationally yourself, or you can opt-in to the new program.

View Deycart's profile

Deycart

329 posts in 759 days


#15 posted 348 days ago

If you look at the UK sight and click on the shipping info for international If you see royal mail it should be the same.

showing 1 through 15 of 23 replies

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