|Forum topic by Greg The Cajun Box Sculptor||posted 310 days ago||2600 views||0 times favorited||77 replies|
310 days ago
I ordered my SawStop from Amazon this past weekend …in stock and ready to ship…and received a shipping confirmation from Amazon that it will be delivered this Thursday and I was very excited. I put an ad on Craigslist for my Grizzly Cabinet Saw and in a little over 30 minutes later it was sold….Great…out of the way for setting up the Saw Stop.. I got a call earlier today from the shipping company saying they will deliver my package Friday afternoon…..what?
I already made arrangements to have help Thursday to carry it to the barn so I asked if the delivery company would be able to help me carry it in…The lady on the phone said it only weighs 45 pounds and is one package…What exactly are they shipping me that weighs 45 lbs. and is not a SawStop????
I called Amazon and was now told by a customer Service rep who had a ”I Couldn’t Give A Crap Attitude” that it would ship sometime after May 25th….because it wasn’t in stock….absolutely no concern on their part about getting this corrected and getting me a saw that has already been charged to My MasterCard…even at $100 higher than the SawStop listed price…I just earlier sold my saw and have a ton of work to do and no SawStop being delivered.
Their response was you can get a refund and buy it somewhere else…oh yeah, by the way, the free SawStop accessory offer ends today. Amazon’s pathetic customer service and incompetence has really caused me problems, loss of shop time and $$$$ and this is one person who will never do business with them again…
-- Every step of each project is considered my masterpiece because I want the finished product to reflect the quality of my work. http://www.FineArtBoxes.com