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Help with Jointer purchase. Is Grizzly worth the risk?

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Forum topic by Illinoiswoodworker posted 498 days ago 1782 views 0 times favorited 31 replies Add to Favorites Watch
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Illinoiswoodworker

36 posts in 515 days


498 days ago

I am looking at purchasing am jointer for my wood shop. I am looking for an 8” long bed jointer.
I am debating whether to look for a used or buy new and have a warranty.

I have been looking at the Grizzly G0490 or the G0490X.

I have heard so many bad experiences with shipping that I am reluctant to take the chance on my product being damaged. Another issue is that I live in the country and have a gravel driveway. They said they will not drive on anything that isn’t a municipal road. What????

I am also looking at the equivalent Jet.

Please help me.

-- I love the smell of red oak in the morning..........


31 replies so far

View tsdahc's profile

tsdahc

75 posts in 977 days


#1 posted 498 days ago

I dont have any experience with the particular models that you asked about, but I do have experience with grizzly and Jet/Powermatic. I had a 6 in grizzly jointer from the mid 90’s, it worked fit an finish was ok. I recently purchased a used Powermatic long bed jointer (6”) and the quality just feels so much better. The base has nice thick steel, the fence feels beefier all around feels like a much nicer machine, and as it should as retail price between the two is over a grand. The jet is very similar to the powermatic, the only real difference is the base and the color, probably made in the same factory. The one thing I would recomend is get a helical cutter head, I will never have a jointer with straight knives again. As with any tool in needs to get shipped, but sometimes have a brick and mortor to go back to when something is wrong is easier, although I do hear grizlly customer service is pretty good.

View Elizabeth's profile

Elizabeth

796 posts in 1769 days


#2 posted 498 days ago

I have the G0490X and like it a lot. I’d be worried about the shipping though – I’d want to make sure they aren’t going to offload it at the end of your driveway and consider it done.

View Marcus's profile

Marcus

1041 posts in 645 days


#3 posted 498 days ago

Another satisfied g0490 owner. I wish I would have got the helical head version actually, but other than that, no complaints.

Shipping can be a hassle, but that hassle is partially why you save $$$ going w/ grizzly. When they sent my order, I noticed on the UPS site it was just one box. The base did not go out w/ the shipment, so they sent it out the next day. My only hassle was to tell UPS to deliver both packages at once since they were officially 2 different shipments. If something does not look right when you receive the package, just document it and inform Grizzy. In my experience (a lot of other people’s on this board), their customer service is great.

As for leaving it at the end of the driveway, thats more of a delivery company issue than a Grizzly problem. Im lucky in that I have a great UPS freight guy and he bends over backwards to help out if he can. I tip him very well for it too. Just be prepared to have a buddy help you move the stuff for the delivery day, or call up a moving company….usually the guy answering the phone can find a guy there who will stop by on his way home and help you drag it into your house for a few bucks (off the books type of thing)

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cabmaker

1305 posts in 1434 days


#4 posted 498 days ago

No risk, no reward ! I have a long bed grizz. It’s been pretty good but it is not near the quality of the old delta I used for many years . As far as warranty goes I don’t think you’ll need to fall back on that one much. Just drive your truck down to meet the delivery guy and slide it into your bed.

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James

138 posts in 1551 days


#5 posted 498 days ago

Shipping is not a Grizzly issue, its an issue with the shipping company, every tool manufacturer is susceptible to poor shipping. IMHO Grizzly does more volume than any of the other tool manufacturers, thus generating more shipping issues/complaints.

View Fred Hargis's profile

Fred Hargis

1715 posts in 1119 days


#6 posted 498 days ago

“Shipping is not a Grizzly issue, its an issue with the shipping company, every tool manufacturer is susceptible to poor shipping. IMHO Grizzly does more volume than any of the other tool manufacturers, thus generating more shipping issues/complaints.

Yep. If you have a pickup, maybe you can pick it up at the terminal. The truckers won’t get it off the truck for you, creating another problem (unless you get a tailgate delivery). That said, most of them will give you a hand, and they should probably be tipped for their help.

-- Our village hasn't lost it's idiot, we sent 'em to Washington.

View MT_Stringer's profile

MT_Stringer

1831 posts in 1856 days


#7 posted 498 days ago

I have bought two tools from Grizzly. Shipping has not been a problem. They ship to me via SAIA Freight. I pay for the “lift gate service”. The driver puts it on the ground and we push and he pulls on the pallet jack and doesn’t stop until it is in the garage (up a slight incline in my driveway). When the table saw was delivered, I tipped the driver a $10 spot just because…it was a heavy pkg. :-)

Good luck.

-- Handcrafted by Mike Henderson - Channelview, Texas

View Quanter50's profile

Quanter50

154 posts in 922 days


#8 posted 498 days ago

I would not hesitate to buy Grizzly. I own six of their machines and I love every one. Do you own a pickup truck or maybe borrow one? Meet the delivery at the end of the driveway. Bring a piece of plywood for a ramp and you can get it from the back of the delivery truck right into your pickup. Also, consider getting a video camera and documenting your machines arrival and unpacking. I would buy new if you have the money. If you buy a used Grizzly, they can supply most parts for their machines.

View Scomel Basses's profile

Scomel Basses

157 posts in 622 days


#9 posted 498 days ago

I own the 490x and had no issues. It’s been a great tool from which I expect to get many years of service.

View Charlie's profile

Charlie

1008 posts in 912 days


#10 posted 498 days ago

My Grizzly jointer came on a freight truck. I paid for lift gate service and while, technically, it’s curbside service, he DID wheel it on the pallet jack right into my garage. I tipped the driver as well. This was on a tractor trailer with a lift gate. Not a “bread truck” like UPS. My shop is detached, out back, and there’s no driveway access to it…. or sidewalk for that matter. The jointer got unboxed in the garage and we carried what pieces we could (my son and I) and then put the really heavy parts on a wagon and carted them back there.

Did the same for table saw, band saw, etc. Even when I get lumber, it goes in the garage first (to make sure it’s out of any weather) and then everything gets “human-hauled” back to the shop. My wife once commented that I should get a set of train tracks and a cart run up the side of the house. :)

Hmmmmm….

View Shawn Masterson's profile

Shawn Masterson

1253 posts in 574 days


#11 posted 498 days ago

I have no experience with grizzly. I am in the same boat, I am looking for an 8” preferably used so I have fallowed CL closely and every thing used is close to the new price of a Grizzly. please keep us posted.

View Shawn Masterson's profile

Shawn Masterson

1253 posts in 574 days


#12 posted 498 days ago

I do think I would go spiral for the extra 175

View Mark Kornell's profile

Mark Kornell

473 posts in 1156 days


#13 posted 498 days ago

I have seven Grizzly machines in my shop. No complaints on any of them, both in terms of the performance of the machine and in terms of the shipping. And definitely good value for the money.

One machine arrived with a damaged switch and switch housing – underneath intact styrofoam. Clearly it was damaged at the factory, prior to being boxed up. Called up Grizzly and they had replacement parts set for shipping within 10 minutes. That’s been my only experience with their customer service and it was positive.

My only regret is that I should have bought a bigger drill press. The one I’ve got (14”) works just fine, but in hindsight, I should have gone for the 17” or even 20”. But that’s a topic for a different discussion…

-- Mark Kornell, Kornell Wood Design

View Illinoiswoodworker's profile

Illinoiswoodworker

36 posts in 515 days


#14 posted 497 days ago

Thanks for the replies.
If I do it, I will go for tail gate service. But I just can’t believe that they won’t back up to my shed. I’ve never heard of such a thing. I guess that is the biggest hurdle that I’m trying to get past.

I have an enclosed trailer with a rear door that serves as a ramp. Do they all use a pallet jack to move the pallets? If so, I could back up to the lift gate and roll it into my trailer. Then back up into my shed. This all hinges on them having a pallet jack.

Then the damage issues…..... Yes, I guess that all the good ones don’t get the publicity but it’s a lot of money for me to roll the dice on. Although, it sounds like Grizzly tries to make it right.

-- I love the smell of red oak in the morning..........

View gfadvm's profile (online now)

gfadvm

10720 posts in 1315 days


#15 posted 497 days ago

I’ve bought several big tools from Grizz and have had no shipping damage. My drive is 1/4 mile long and they can’t turn around so I just take my trailer to the road and slide stuff from their lift onto my trailer. The drivers have always been very willing to help and one even rode down to the shop to help me unload it! Said he wanted to see what a bandsaw that big looked like!

-- " I'll try to be nicer, if you'll try to be smarter" gfadvm

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