My first bad Deal on Ebay as a buyer...

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Forum topic by , posted 02-27-2013 03:38 AM 1588 views 0 times favorited 16 replies Add to Favorites Watch
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2387 posts in 3752 days

02-27-2013 03:38 AM

I am not an ebay veteran, use the site occasionally. Will try to find fair deals, and sometimes sell on it.

4 weeks ago I bought 2 12V lithium ridgid batteries and charger, advertised like new, for 50.00 shipped to my home. I bought them on a friday, I did not pay on Saturday, sunday I recieve a message “can I get paid” and on Monday I paid in full. I get very busy in the shop, so a little more then 2 weeks pass and I realize I never got the package. I began sending messages, 3 in all, just requesting status. The seller never would respond, finally I opened a case requesting ebay encourage the seller to ship the items I purchased. 4 days after I opened the case, the seller finally responded that his mother had passed away and he will issue me a refund.

Hmmm, so I am sympathetic to the passing of his mother, but why would the seller now refuse to ship the items after holding my money for the past month. We have needed the batteries for some time now, we only have 3 batteries left we are sharing at the shop and 2 more would have given us 5 which would be sufficient. In fact, I was at HD yesterday, they had my ridgid 12v gun, 2 batteries and charger on sale for 89.00. A great deal and I almost bought a set, but I try not to go looking for reasons to spend money and I also knew in the back of my mind I had already committed to buying 2 batteries in like new condition on Ebay, so I restrained.

Now tomorrow I am going to HD in hopes they have not sold out of those 4 sets they had on sale.

Oh well, hopefully the guy does not drag his feet on getting me my refund.

-- .

16 replies so far

View ShaneA's profile


7055 posts in 2804 days

#1 posted 02-27-2013 03:48 AM

That stinks, tough to figure out why he can’t still ship them out.

View ,'s profile


2387 posts in 3752 days

#2 posted 02-27-2013 03:53 AM

Yeah, I thought maybe since he had to ask to get paid he might have been upset and dragged his feet on shipping. Oh well, hopefully HD has that sale tomorrow. I think there is a good chance because there were 4 sets new in packaging on the clearance table.

-- .

View JesseTutt's profile


854 posts in 2316 days

#3 posted 02-27-2013 04:45 AM

Provide a negative review for the seller. As part of the review mention that you are commenting on the sellers lack of specific performance and their breach of contract. Share with us the name of the seller so that we can be wary.

Good luck at HD.

-- Jesse, Saint Louis, Missouri

View Straightbowed's profile


717 posts in 2504 days

#4 posted 02-27-2013 05:12 AM

Ive ben lucky so far on ebay but I say my day is coming so thanks for the tip and I will try to keep my eyes open you never know

-- Stevo, work in tha city woodshop in the country

View TopamaxSurvivor's profile


18394 posts in 3881 days

#5 posted 02-27-2013 05:23 AM

Never buy on ebay from anyone with a feedback lower that 99.8%.

-- Bob in WW ~ "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

View ejvc's profile


107 posts in 2166 days

#6 posted 02-27-2013 05:39 AM

You can open a case with eBay or PayPal. I have used them extensively for other types of purchases, and they are responsive. Once in a while there is a bad apple. I do check feedback as well; also simple things like whether they can spell and the quality of the picture influence me. That eBay “TopSeller” mark also is something I find reassuring.

-- Building stuff with my daughter (6). Pretty new to woodworking, I mostly sew...

View paratrooper34's profile


915 posts in 3157 days

#7 posted 02-27-2013 09:26 AM

Hammer him on the feedback. I got it, sometimes stuff happens. However, when he responded with “I will give you a refund”, he should have sent the refund immediately after that. I am sympathetic with his issues, but it is a business transaction and he is responsible to uphold his side of the transaction. He had ample time to complete the deal, he simply failed to. I use eBay a lot and feedback is invaluable. If I see a seller with feedback relating to not shipping an item or failure to provide a refund, I will stay away regardless if I need that item or not.

Don’t be afraid to keep eBay on his back also. To sell on eBay, you have to provide a link to your bank account so they can recoup funds when you fail to provide a refund. You will get your money back eventually.

-- Mike

View tenontim's profile


2131 posts in 3950 days

#8 posted 02-27-2013 01:31 PM

Jerry, check these guys out. I’ve got some good batteries from them in the past.

View poopiekat's profile


4389 posts in 3940 days

#9 posted 02-27-2013 02:48 PM

Don’t post feedback until your case is resolved. You have 45 days from day of sale to open a case, and upgrade it to a claim. This is a classic ‘Non-performing Seller’ complaint, and eBay/Paypal most always finds in favor of the buyer. Just hope that the funds are still accessible by Paypal from his account to yours, or you are S.O.L.

-- Einstein: "The intuitive mind is a sacred gift, and the rational mind is a faithful servant. We have created a society that honors the servant and has forgotten the gift." I'm Poopiekat!!

View RussellAP's profile


3104 posts in 2492 days

#10 posted 02-27-2013 03:19 PM

I never use ebay for this very reason.

-- A positive attitude will take you much further than positive thinking ever will.

View Surfside's profile


3389 posts in 2379 days

#11 posted 02-27-2013 08:54 PM

I don’t really purchase stuff on ebay.

-- "someone has to be wounded for others to be saved, someone has to sacrifice for others to feel happiness, someone has to die so others could live"

View SnowyRiver's profile


51457 posts in 3686 days

#12 posted 02-27-2013 09:04 PM

I have been pretty lucky on both Ebay and Craig’s list. I have been doing business on each for years and have never had much for trouble. Maybe he is out of town at his deceased relatives location. Hope you get it worked out ok.

-- Wayne - Plymouth MN

View MT_Stringer's profile


3183 posts in 3437 days

#13 posted 02-27-2013 09:10 PM

His excuse sounds similar to a transaction I was involved in years ago. I bought a hard drive from a guy, paid for it, but didn’t hear back from him. I tried several times to contact him with no reply. Then one day, I got an email from his wife explaining he had a heart attack and was still recovering. She had run across my email inquiry and wanted to make sure I got my hard drive…and I did. I thanked her and wished him well.

-- Handcrafted by Mike Henderson - Channelview, Texas

View sprucegum's profile


324 posts in 2203 days

#14 posted 02-27-2013 09:49 PM

I agree with Survivor I had one bad deal on ebay on a lyman turret reloading press had I taken time to read his feedback I would never have purchased from him. I did eventually get my press after opening a pay pal case and waiting nearly two months. I did not dare leave bad feedback as the guy had a history of leaving really nasty feedback for anyone who did so. I left him no feedback ebay pretty much drops the ball on guys like this they should be banned.

-- A tube of calk and a gallon of paint will make a carpenter what he ain't

View MonteCristo's profile


2099 posts in 2394 days

#15 posted 02-28-2013 01:38 AM

eBay can be a great place for deals but the odd seller is a real jerk. I always look thru their feedback and see what people complained about. As others have said, their feedback score should be very high, otherwise avoid them.

-- Dwight - "Free legal advice available - contact Dewey, Cheetam & Howe""

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