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Unhappy about Woodworkers Guild of America

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Forum topic by Rob posted 561 days ago 3476 views 0 times favorited 53 replies Add to Favorites Watch
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Rob

122 posts in 1623 days


561 days ago

About 3 weeks ago, I received a DVD entitled Essential Woodworking Techniques, in the mail from Woodworkers Guild of America. I didn’t order this DVD, and I have no idea why I received it. I have never signed up for anything from their website, don’t have any subscriptions to any woodworking publications and I don’t know how they even got my name or address unless some online company where I bought a tool sold my name to them. I haven’t even watched the DVD. I put it in my library of DVD’s and forgot about it. Yesterday, I received correspondence from them requesting that I either pay $13.95 to keep the DVD or return it in the product return envelope that came with the DVD which was tossed in the garbage along with all of the other envelopes, advertisements etc. that came with it by my wife as she thought it was garbage. I’m inclined to just ignore their request because I didn’t ask for it in the first place and to return it will now cost me shipping charges because I don’t have the return envelope. What would you do?


53 replies so far

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7599 posts in 1556 days


#1 posted 561 days ago

I would try to contact them and let them know your circumstances and that you shouldn’t be required to spend your time or out of pocket expenses to send back something that you didn’t even request. If they aren’t agreeable, I would then take the matter to the Better Business Bureau. This has “Scam” written all over it. :(

Sheila

-- Designer/Artist/Teacher. Owner of Sheila Landry Designs (http://www.sheilalandrydesigns.com) Scroll saw, wood working and painting patterns and surfaces. "Knowledge is Power"

View knotheadswoodshed's profile

knotheadswoodshed

168 posts in 809 days


#2 posted 561 days ago

I would watch it,enjoy it, and forget about it…unsolicited items sent to you are “free”..I have had this happen many times with Woodworkers Journal sending me DVD’s and books. You are under NO obligation to pay for or return the items.

United Postal Service Publication 300a gives the following advice regarding Unsolicited Merchandise

“A company sends you a gift in the mail – a tie, a good luck charm, or a key chain. You didn’t order it. What do you do? If you’re the kind of person they are looking for, you’ll feel guilty and pay for it. But you don’t have to. What you do with the merchandise is entirely up to you.

-- Randy - "I dont make mistakes, I make design change opportunities" www.knotheadswoodshed.com

View Monte Pittman's profile

Monte Pittman

13848 posts in 974 days


#3 posted 561 days ago

My understanding is that if you never ordered it then you don’t owe for it. However, be careful that a fight over it doesn’t damage your credit report.

-- Mother Nature created it, I just assemble it. - It's not ability that we often lack, but the patience to use our ability

View RobertT's profile

RobertT

67 posts in 1417 days


#4 posted 561 days ago

I received a set of router bits a couple years ago that I had not ordered. Sent them back and still got a dirty letter requesting payment. Keep the dvd and ignore them.

View Francisco Luna's profile

Francisco Luna

936 posts in 2030 days


#5 posted 561 days ago

don’t waste a single second of your precious time with idiots like them.

-- Nature is my manifestation of God. I go to nature every day for inspiration in the day's work. I follow in building the principles which nature has used in its domain" Frank Lloyd Wright

View joeyinsouthaustin's profile

joeyinsouthaustin

1246 posts in 709 days


#6 posted 561 days ago

Write a letter stating that you did not specifically solicit this DVD, and are requesting postage paid return materials in order to return it. State in the letter that you are requesting notification in writing, in 30 days, that all accounts that have been created in your name are closed, with a zero balance, and that your name is removed from their mailing list, not to send any further materials, and that if you do not receive the return materials or notices in 30 days, you will not be held liable for the return of the DVD, any future DVDs, or any accounts, charges, or others held in your name. Send signature required certified mail. Note: you are not really writing this to get the DVD returned, great if they send you a postage paid envelope, you are writing this for when this mysteriously shows up on your credit report in 1 year, and you have something to send to the credit agency to get it removed. Ironically, This may cost more than just sending back the DVD, but IMO you should follow through. They are obviously running some old school aggressive BS on ya!!

-- Who is John Galt?

View PittsburghTim's profile

PittsburghTim

213 posts in 958 days


#7 posted 561 days ago

I second Francisco’s advice. Don’t was a moment on it. I’ve received this and others and have never fallen prey to this, nor have I suffered for it. I question the quality of the product if they can send hundreds or thousands out for free, just hoping that some small percentage will bite.

-- She asked me, "Who are you going to please with that?" I said, "Me."

View joeyinsouthaustin's profile

joeyinsouthaustin

1246 posts in 709 days


#8 posted 561 days ago

Now that I have read all the other responses that were being written at the same time (It cracks me up when that happens :) +1 to sheila on reporting it to the BBB. Another good resource for this is Face Book (if you do that) A simple statement “Such and such business is employing unfair practices...like this and send it to a friend” gets A LOT of traction these days. IMO FB is crack to waste your time on the computer….errr.. but not LJ’s…. it is different :)

-- Who is John Galt?

View Stephenw's profile

Stephenw

273 posts in 1022 days


#9 posted 561 days ago

They need more than just your name and address to damage your credit score.

As already stated, unsolicited items sent to you in the mail are free. Ignore their threats.

-- http://www.garagebulletin.com/

View joeyinsouthaustin's profile

joeyinsouthaustin

1246 posts in 709 days


#10 posted 561 days ago

I have personally had unsolicited offers like this show on my credit report. They need more than just your name and address to damage your credit score They already got the information to send it with out asking…. is it that hard, in this day, to get what they need to turn it over to collections… This scam has evolved from a mail fishing scam to get the money of the few who feel they need to pay, to a vehicle to get a high pressure collections person on the phone pressuring you to give them money, with the threat of your credit score, that you don’t owe them. IMHO and from experience, I would follow through with the certified letter… Even if this is not a full scam, NiP it in the bud, and protect your self right now. If you ignore it there is a smallish chance it could get messy, if you don’t, there is no chance it will harm you later. In action is often interpreted as compliance by small claims court and credit agencies.

-- Who is John Galt?

View History's profile

History

395 posts in 618 days


#11 posted 561 days ago

I’ve never been impressed with Woodworkers Guild of America. They constantly want you to signup and pay for a premium membership, DVD’s, etc. And I don’t think much about some of the advise thats given by George, it’s almost allways sales driven, and he doesn’t seem to know much more then most rookies.

View EdwardR's profile

EdwardR

66 posts in 890 days


#12 posted 561 days ago

I received the same CD and same response. I called and faxed the letter to my state attorney generals office consumer fraud division. they said ignore them and if they put a bad mark on your credit the state will prosecute. Since the state responded on my behalf i have not heard a word.

If you read the origanal letter carefuly you will see it says you do not need to respond or return the cd in a very unclear manner.

I am in pa.

View MShort's profile

MShort

1726 posts in 2054 days


#13 posted 561 days ago

I have received that item in the past and I did not order and did not pay or return it. I have not received anything more than on reminder to pay for it and ignored that as well. They send these out in mass hoping that some will pay rather then return or ignore it. My suggestion it that if you didn’t order it and don’t want it, then ignore it and move on with your day or send them something and send them a bill or return notice and let’s not forget the reminder notice and see how they like it.

-- Mike, Missouri --- “A positive life can not happen with a negative mind.” ---

View tefinn's profile

tefinn

1207 posts in 1073 days


#14 posted 561 days ago

When I got mine I opened it and watched it. Then put it in the return envelope and sent it back.
They had to pay postage both ways and got a used DVD back!

-- Tom Finnigan - Measures? We don't need no stinking measures! - Hmm, maybe thats why my project pieces don't fit.

View Rob's profile

Rob

122 posts in 1623 days


#15 posted 561 days ago

Well, I guess I should have Googled “Unsolicited DVD from Woodworkers Guild of America” before starting this thread. It appears that this marketing tactic has been going on for years by them! There are 20,200 results LOL. From what I’ve read, the video is 3 hours long and on how to build a cabinet. I might just watch it some day that I feel lazy but I’m not returning it, or responding to them in any way. Most are saying that if you acknowledge that you got it, return it or buy it, you become a “hot lead” and then get crap from all sorts of companies. I get enough junk mail as it is!

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