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Forum topic by b2rtch posted 01-21-2013 02:24 PM 1799 views 0 times favorited 22 replies Add to Favorites Watch
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4861 posts in 3071 days

01-21-2013 02:24 PM

Last week,I sent this email to KLINGSPOR:

I am your customer for several years.
I have always been very satisfied by your service and your products until my last order.
I ordered a bargain box of sand paper as I already did in the past and I received a box of trash.
I already ordered bargain boxes in the past and I always was very satisfied. This time the box is full of five pounds of useless trash.
I want either a full refund or a box of stuff that I can actually use.
Thank you.

This morning I received this message:

Melanie Marlowe <mmarlowe>

5:54 AM (1 hour ago)

Dear Mr. xxxxx,

A no charge order 1788825 has been placed with another Bargain Box.

Please note, these Boxes come to us pre-packaged and are normally sold AS IS.

If this Box does not meet your needs you may want to consider buying the Adhesive Rolls in the size and grits that you require.

Thank you.

-- Bert

22 replies so far

View HorizontalMike's profile


7758 posts in 2937 days

#1 posted 01-21-2013 02:33 PM

Are you actually saying you received “trash”, as in someone opened it up, took the product and filled it with household/office throw away trash?

OR, are you saying that the “sanding” products were of such low quality to be considered trash?

-- HorizontalMike -- "Woodpeckers understand..."

View b2rtch's profile


4861 posts in 3071 days

#2 posted 01-21-2013 03:14 PM

I am trying to say that what I received is useless.

-- Bert

View helluvawreck's profile


31351 posts in 2889 days

#3 posted 01-21-2013 03:18 PM

I agree, they have excellent customer service and quality products. We used them for years.

helluvawreck aka Charles

-- helluvawreck aka Charles,

View teejk's profile


1215 posts in 2707 days

#4 posted 01-21-2013 06:04 PM

Perhaps “bargain box” means exactly that (i.e. roll the dice, deal with it)? That’s my take on the e-mail you got.

View b2rtch's profile


4861 posts in 3071 days

#5 posted 01-21-2013 06:11 PM

I ordered bargain boxes several times in the past and I was very pleased with what I got not this time.

-- Bert

View teejk's profile


1215 posts in 2707 days

#6 posted 01-21-2013 06:27 PM

well Bert…I’m not familar with your vendor nor “bargain box” (that tells me I’m buying discontinued/reject/overstock products). maybe you got lucky in the past and what you got this time is what you paid for? Slot machines don’t show cherries on every pull!

View Tedstor's profile


1643 posts in 2656 days

#7 posted 01-21-2013 06:36 PM

I do have to agree. The terms “Grab bags” and “bargain boxes” infer that the purchase is somewhat of a gamble. At least in my mind anyway. BUT- if the entire box was creased-up pieces of 1500g; I might cry foul too.

View HorizontalMike's profile


7758 posts in 2937 days

#8 posted 01-21-2013 06:44 PM

IMO, and only IMO, it appears to me that Bert is attempting to lay the groundwork for ‘someone else’ to bad mouth Klingspor. Bert apparently lives in “ME’jipped” along dat’ river, yew ‘noze… Da’ Nile and doesn’t want to be identified as the culprit.

Bert, your posts on this thread are so thinly veiled that even I would lend you my doo-rag to cover up. I am actually embarrassed for you.

-- HorizontalMike -- "Woodpeckers understand..."

View lumberjoe's profile


2899 posts in 2271 days

#9 posted 01-21-2013 06:50 PM

Bert, or is this a “Klingsor took care of me” thread? Melanie replied that they were sending out another box free of charge, which fulfilled the request you sent them via email.


View b2rtch's profile


4861 posts in 3071 days

#10 posted 01-21-2013 06:51 PM

What are you talking about Mike?
I recommend Klingspor every time I can.
I buy all my abrasives from them.
I am (except this time) a very happy Klingspor’s customer.
Notice that I posted this post to congratulate Klingspor for heir excellent customer service.
Have you been drinking or smoking something?
I could upset by your insinuations by I choose not to be.
Mike do not be embarrassed for me when I am not embarrassed in the least fpr saying god things about Klingspor.
Thank you anyway.

-- Bert

View Tennessee's profile


2873 posts in 2537 days

#11 posted 01-21-2013 06:51 PM

I have bought two of the bargain boxes, and to be honest, was thrilled both times. My only complaint is it comes rolled up, the sheet stuff, and it has been rolled for so long it takes a little time to rid itself of the memory. But it is outstanding paper, (my go-to paper now for hand sanding), seems to last forever, and you don’t mind throwing a bit away a little quicker since the stuff is so low priced.
The other box I bought was the narrow roll stuff for use on lathes and round pieces. It also comes in higher grits for polishing up. I usually keep two three little rolls on the bench and just grab a piece when needed. I think I got 37 rolls, or something like that, in the box. All good, healthy rolls, last a long time.

May not be the best of all worlds if you need specific grits and stuff, but for general sanding, it suits me OK. I do still keep a three drawer setup of discs, and 1st quality graded sheets for important stuff.

-- Tsunami Guitars and Custom Woodworking, Cleveland, TN

View bbc557ci's profile


595 posts in 2097 days

#12 posted 01-21-2013 06:53 PM

Sometimes ya do gets what ya pay for….......

-- Bill, central where near the "big apple"

View HorizontalMike's profile


7758 posts in 2937 days

#13 posted 01-21-2013 06:53 PM

Posts #2 and #6 seem to point to the negative Joe, though good question. Many of us are a bit puzzled with this.

-- HorizontalMike -- "Woodpeckers understand..."

View derosa's profile


1577 posts in 2858 days

#14 posted 01-21-2013 07:10 PM

The only issue I had with their grab box of sheets was figuring out which grit is which, still need to spend some time on that. Can’t argue with it being good quality paper with good stiff backs. Their box of adhesive backed rolls rolls however was another story. Supposed to be a range of grits from rough to fine; received 4 rolls of 80 grit alone and nothing finer then 150. Ialso found that the adhesive backing really isn’t very will however still last me years of lathe work with no problemsand I think that the backing is strong anough to make some belts for the bandsaw to do belt sanding.

-- --Rev. Russ in NY-- A posse ad esse

View kdc68's profile


2657 posts in 2299 days

#15 posted 01-21-2013 08:03 PM

”.........apparently lives in “ME’jipped” along dat’ river, yew ‘noze… Da’ Nile …............”

No offense to Bert, but I have to admit, that was funny

-- Measure "at least" twice and cut once

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