New meaning to "not having a leg to stand on" with Grizzly

I’ll bet you are correct. Somebody has too many right legs. LOL Sorry for this…for you. Bummer of a day when you want to get on with making something.

They look all right to me ! Sorry for your misfortune.

-- When did quiet and quite become the same word ? I'm guessing about the same time as your and you're did.

What’s going on with Grizzly QA recently? This is the third thread in the last week about a major tool purchase with problems (jointer w/ terrible paint, bandsaw w/ peeling sheets of paint, missing table saw legs). I’ve had some order screw ups, and have been fine with their customer service, but for major tool purchases I’d rather not have to immediately contact CS to get something made right. It’s not like these problems were subtle.

-- ian | "You can't stop what's coming. It ain't all waiting on you. That's vanity."

When you send the right legs back you won’t have any left :-)

-- I would drink a river of the kool aid before I took the smallest sip of the tea...

Well things like this happen, sounds like they are trying to make good, let us now how it works out

-- Norman

Well that’s a bummer. I don’t think it’d be asking too much to have them throw in something like a $25-$30 saw blade for the inconvenience. They have a couple of Delta Industrial blades on sale for < $30.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

Someone on Grizzly’s end just didn’t care or was stupid. Those legs are different parts, meaning different bins. When one bin runs out before the other a question should have been asked.

Up here (Michigan) we were recently discussing a run of approximately 2,000 vehicles which were assembled WITHOUT a brake caliper on one of the wheels. The system was preassembled in Asia by a supplier, so at least none of our guys are really to blame. But still, someone in a factory somewhere had a pile of calipers that grew to 2,000 before someone asked “holy crap, why are these things still here?”

-- - Crud. Go tell your mother that I need a Band-aid.

I think the last week or so of grizzly posts have pretty much confirmed that I would never deal with the company. Seems like too many responders have had to deal with their customer service dept. And while it may be easy to deal with that doesn’t mean I’d want to have to deal with them. Feels like most of the grizzly shoppers could have saved some cash and just gone to HF for the same level of quality.

-- --Rev. Russ in NY-- A posse ad esse

If this was first purchase and first time dealing with Grizzly, I’d be concerned. But it isn’t and I’m not. I’m happy with the Grizzly tools I own. Many others are too. But we don’t always hear about the good. Stuff happens. I thought I’d share some humor

Dusty56 & DKV- thanks for the laugh !

knotscott – well too bad I didn’t think of something like that…maybe a ZCI or something

-- Measure "at least" twice and cut once

I myself have ben well satisfied with grizzly bear products of course I try to buy equipment that I think will be a good pruchase and heavy enough to withstand punisment for a long time but hope you get ething took care of and are happy with your saw maybe a little better Qaulity control needed at the staging grounds at shipping, these things get put on a ship and take a cruise before they get here maybe HO TING TO was having a bad hair day when he boxed this baby up good luck with your saw happy new year

-- Stevo, work in tha city woodshop in the country

”I think the last week or so of grizzly posts have pretty much confirmed that I would never deal with the company. Seems like too many responders have had to deal with their customer service dept. ”

Sadly – It’s not just Grizzly….Delta, Jet, Ridgid, Craftsman, GI, Steel City, Rikon….they all have issues. On a percentage basis, I’d bet that Grizzly defect rates are lower than most….since they sell higher numbers than most, the number of reports are higher too.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

knotscott +10

-- HorizontalMike -- "Woodpeckers understand..."

knotscott – Your absolutely right !

I encourage anyone to try and get something resolved as quickly with Delta, Jet, Craftsman,....I have personally experienced and read many many more issues about poor customer service from those mentioned here. Grizzly has 1-800 #. When you call, you talk to someone right away, and they work with you to get it resolved.

-- Measure "at least" twice and cut once

Well my General Canada cabinet saw sits in Windsor Plywood awaiting my return home from work. Took a while to get it but I have to be a little patient once in a while. Not a good idea to order things in December. When I get home and unpack it I hope there are no issues with the saws. Review of unpacking, assembly and photos to come. Sure hope you Grizzly purchasers start having a little better luck, its a real letdown when you order something and it is damaged or missing parts. You would think Grizzly customer service would bend over backwards to compensate its customers when these things happen.

Katdaddy, Ho Ting probably just ran off a run of Jet and Powermatic machines, right before switching the color to green and tan. A lot of these machines are made by the same manufacturers in Taiwan and China and they even have interchangable parts.