Reasons shoppers abandon their carts

i put everything in my cart. then realize i don’t have enough money. and erase all of it!

It’s a real pain to realize the $12 order is going to cost $14 to ship.

I recently abandoned a cart because the final price wasn’t the final price. After 30 days, they charged you again as long as you were satisfied. That seemed like it might just go on in Compuserve fashion. I’m not sure if anyone remembers those old days when they kept billing you months after you canceled your contract. Anyhow…

-- You can discover more about a person in an hour of play than in a year of conversation. (Plato)

Shipping seems to me to be the taxes of online purchases…

Still, you can get some great deals every once in a while.

-- Happy Ripping!!!

maybe they had more than 100% people taking the survey ?!? huh? lol….

-- My Drinking Club has a Woodworking Problem...

I abandoned about six carts yesterday looking for the bottom line cost of a dado blade. You have to go to the submit order page to see what the bottom line is.

-- Bill - If I knew GRANDKIDS were so much fun I would have had them first.

I’m sure the whacked-out percentages is because the survey was “check all that apply” and not “check only one.”

-- Eric at http://adventuresinwoodworking.com

I would have to agree with Eric on the percentages and I too fall into all of them at one time or another. Yesterday I dumped a cart because I was buy a matress for our daughter and relized the shipping on a $100 Serta matress was going to cost $65. Seemed a little out of line to me too!

-- Steve-o

Why do companies insist on padding shipping charges? They aren’t fooling anyone. It would not be rocket science to design a shopping cart that tracks shipping weights, and calculates actual shipping by destination zip code. I realize mail order businesses have to pay people to fill orders, but those costs should be built into their prices.

-- Charlie M. "Woodworking - patience = firewood"

I left a buggy (“on the ground shopping” yesterday because the store was agian,unable to supply me with all the parts for my down spouts for my gutters.

Taking a load of stuff home that you can’t use is a crap shoot.
Chances are the next store you try to get the remaining parts from sells a different brand.
You can’t ask about pending delivery of stock nor can you depend on the supplier to replenish his shelves an a reasonable time.
I wonder how much longer retailers can sell at this level before it severely impacts the bottom line.

I understand that abandoned shopping carts at retail stores is now up 47% over last year.

I guess I’m part of that statistic too.

Bob

-- A mind, like a home, is furnished by its owner

It is usually shipping charges that makes me leave the cart behind.

But like someone said. you can usually find a good deal if you look for it.

-- "so much to learn and so little time"..

Right, snowdog and others who mentioned shipping!
If you get your purchase, and are unhappy with it, they’ll refund your PURCHASE PRICE but not the shipping…So they charge a low price for their merchandise, then make a few bucks off you by inflating the shipping charge, and end up dollars ahead on your order whether you keep the item or not. Many Ebay sellers operate this way, and I’ll simply pass on them unless it’s something I really gotta have.

-- If Stradivarius was alive today, he'd be using Gorilla Glue.

Charlie – you mean that it doesn’t really cost $75 to ship 10 8×10 sand papers? holy crap…

-- My Drinking Club has a Woodworking Problem...

I’ve loaded up a cart, only to see the total say “HOW MUCH IS THAT GOING TO COST!” I then realize I don’t really need the stuff.

Then, I leave…

-- - Real men read directions

Mot are you sure that you wern’t leasing the item and not buying it. So you had a lease cost each month.

-- Karson Southern Delaware karson_morrison@bigfoot.com

Next will be a ‘virtual ’ restocking charge

Just for grins, next time you order something, check Thailand as the destination, takes the joy right out of any new toy and it becomes really easy to justify not ordering something.

-- I can so I wood but why are my learning curves always circles

Mostly seeing the bottom line makes me painfully aware that my desires outweigh my budget. I do appreciate business that will allow me to transfer these items to a wish list. That just seems like good business, and a courtesy.

Padding the shipping does seem egregious. As Charlie noted, companies that sell from a walk-in retail basis inflate the price of the item to cover transportation, pick & pull, restocking and pilferage expenses. So if the e-business sales price advantage goes in the toilet with the padded shipping fee, I’ll be joining Bob, sauntering quietly down the virtual aisle, and back out the door to the information superhighway.

-- "Bordnerizing" perfectly good lumber for over a decade.

I abandon stuff all the time, some of it is shipping some of it is I walk away and forget about it (Its my splurge spending test)

Some times I’m just pricing out a project (mcmaster).

I try to clear them when I think about it, but sometimes I go back to a site and find it waiting for me.

For me, it’s what a lot of people here say. The cost of shipping is the PITS!! I would look at the item & say no way that thing is going to cost that much to ship, so I don’t get it! I’ll try to find it locallity if I can, & if I can’t I try to make do or improvise it.

Shipping costs always makes me think twice about buying online.

Callum

-- Look great, get your TTK merchandise now! http://www.printfection.com/thetimberkid/ Check out my site http://thetimberkid.blogspot.com/

I try to always wait until the site is offering free shipping. If not, I usually can find it locally for near the same price and I get instant gratification.

-- Adrian ..... The 11th Commandment...."Thou Shalt Not Buy A Wobble Dado"