Chip in brand new collet: Does it matter?

this is probably nothing more than a visual flaw and should not affect the grabbing capabilities of this collet because of the ER collet design. however for a brand new collet I would contact PSI for a replacement. the fact that it’s chipped means that it was subject to some sort of abuse (being very general with the term here) and you never know what else got affected by this abuse that might only become visible later down the road when warranty is non existent – since it’s new – I’d correct it now.

-- ㊍ When in doubt - There is no doubt - Go the safer route.

Ditto; Call for a replacement.

And another vote for a replacement.
On the plus it might not even be worth it to them to have you return the collet.

-- He who dies with the most tools... dies with the emptiest wallet.

If it’s new , it shouldn’t be flawed in my book….I’m sure they didn’t give you a discount for accepting used / defective parts. Its not like you bought it from Craigslist : )

-- When did quiet and quite become the same word ? I'm guessing about the same time as your and you're did.

Has no effect on how a collet works.
It’s very minor.
I’ve used collets chipped like that (I dropped it) on a CNC mill before.
Wouldn’t bother me a bit.
If anything I’d let the company know that it got through their QA/QC system just to help them. I’d probably say “no thanks” to a replacement, but I’d let them know that I’d appreciate it if they keep me in mind if they ever need anything tested or have any giveaways, etc.
Demanding replacements for anything short of perfection is not helping the economy a bit.

Just my thoughts,

Mike

-- http://www.heartofsackville.ca/

It won’t effect the operation but, you should file and polish the abrasion so as to prevent further cracking.

-- Max the "night janitor" at www.hardwoodclocks.com

Hi, thanks for the great advise. I contacted my dealer (sells Penn State stuff here in Québec, Canada) and he’s going to contact Penn State himself to see what they think. He says they’ll probably ship a new collet to him or something like that.

The main reason why I hesitated to much to call him is rather selfish. I order stuff from him (he’s in Montréal) and whenever we go see my dad near Montréal or when my dad comes to Québec City, I get my order.

I didn’t want to go through another month or so waiting for a useable collet ;-/ Especially not after just upgrading to a new lathe!

Fish

-- http://picasaweb.google.ca/dpoisson