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Forum topic by Howie posted 08-08-2012 10:13 PM 801 views 0 times favorited 19 replies Add to Favorites Watch
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Howie

2656 posts in 1668 days


08-08-2012 10:13 PM

I just bought (like today) a 12v Dewalt impact/drill. The drill works fine the problem I have is trying to register it.
Their goofy sign in/register screen has a place to “type these two words so we know it’s not spam” well that’s fine except the words are so glued together an old geezer like me cannot read them. After trying 6 times and being rejected(they were all glued together) I finally said to hell with it.
HEY DEWALT IF YOU ARE LISTENING YOU NEED TO MAKE THE DAMN THINGS BIGGER!
Try and find a place to “contact us” without being registered on their web site.

-- Life is good.


19 replies so far

View Roger's profile

Roger

15261 posts in 1549 days


#1 posted 08-08-2012 10:58 PM

I feel your pain. Most o those are impossible to read with good eyesite..

-- Roger from KY. Work/Play/Travel Safe. Kentuk55@bellsouth.net

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Lifesaver2000

524 posts in 1857 days


#2 posted 08-08-2012 11:04 PM

Just for fun, I went over there to check it out, and it is one of the more difficult Captcha styles I’ve seen. I tried the audio version, and at least on my small laptop speakers it was impossible to understand anything.

I did find a small ? mark in the Captcha box that brings up a help box. In that help box is a Contact Us link that lets you send feedback without any registration except providing your email address.

I do consider buying some Dewalt tools at times, I guess if I find something I want I’ll have to make sure I get my account set up first. Or hope they send along the old fashioned post card type registration in the box.

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Howie

2656 posts in 1668 days


#3 posted 08-09-2012 01:12 AM

Thank you for the input Lifesaver2000. I really appreciate it. I’m going to check it out and see if that helps.

-- Life is good.

View TopamaxSurvivor's profile

TopamaxSurvivor

15065 posts in 2421 days


#4 posted 08-09-2012 01:20 AM

Return it and get a Rigid with lifetime battery guarantee ;-)

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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nwbusa

1017 posts in 1031 days


#5 posted 08-09-2012 02:24 AM

I like my Ridgid tools but I wouldn’t trade the Dewalt for one. The 12v & 20v max tools are too good.

-- John, BC, Canada

View gfadvm's profile

gfadvm

11484 posts in 1435 days


#6 posted 08-09-2012 02:50 AM

I HATE those damn “prove you are human” things and refuse to deal with them! Thanks for letting me get that off my chest.

-- " I'll try to be nicer, if you'll try to be smarter" gfadvm

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TopamaxSurvivor

15065 posts in 2421 days


#7 posted 08-09-2012 03:04 AM

I never liked Dewalt! Makita spoiled me with the balanced drill that I could set on the top of a ladder. Suppose if I worked on the ground it wouldn’t really matter ;-))

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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Joe Lyddon

7928 posts in 2797 days


#8 posted 08-09-2012 05:28 AM

I’m with you, Howie!

I don’t know why they’re making such a BIG DEAL out of it…
... a very SIMPLE 5 digit number would serve the purpose very WELL!

Make the STUFF EASIER TO READ!!

-- Have Fun! Joe Lyddon - Alta Loma, CA USA - Home: http://www.WoodworkStuff.net ... My Small Gallery: http://www.ncwoodworker.net/pp/showgallery.php?ppuser=1389&cat=500"

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TopamaxSurvivor

15065 posts in 2421 days


#9 posted 08-09-2012 05:40 AM

Some kid doing the site doesn’t have a clue about the people who will use it. Think how many more people would go to movies if the clowns that have perfect hearing weren’t putting in all the overbearing back ground noise! Same issue, different subject matter ;-)

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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thedude50

3529 posts in 1223 days


#10 posted 08-09-2012 06:05 AM

I will pass this along to my contact at DeWalt I don’t know if she can fix it in a few days or a few weeks but it will get fixed . And for what its worth DeWalt tools are by far superior to ridged

-- when I am not on Lumberjocks I am on @ http://thisoldworkshop.com where we allow free speech

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lanwater

3098 posts in 1679 days


#11 posted 08-09-2012 06:06 AM

I know your frustration.
They try to make it really hard to make sure its a human interacting and not a bot.
i use the audio version 90% of the time.

-- Abbas, Castro Valley, CA

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TopamaxSurvivor

15065 posts in 2421 days


#12 posted 08-09-2012 06:35 AM

DeWalt tools are by far superior to ridged

Not if they are on the floor and I am still on top an 8 or 10 foot ladder ;-)

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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thedude50

3529 posts in 1223 days


#13 posted 08-09-2012 06:41 AM

Old men do not belong on ladders and your an old man. Keep climbing and you will fall and be a burden on the rest of us Just like Horizontal Mike.

-- when I am not on Lumberjocks I am on @ http://thisoldworkshop.com where we allow free speech

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TopamaxSurvivor

15065 posts in 2421 days


#14 posted 08-09-2012 06:56 AM

I’m just getting started! Young guys that still think they need to carry everything they own up the ladder with them every trip are the hazard. Unfortunately, it takes about 25 years to get over that ;-)

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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madts

1297 posts in 1085 days


#15 posted 08-09-2012 07:17 AM

You two guys are like 2 puppies and only one bone. Howie asks about: HEY DEWALT IF YOU ARE LISTENING YOU NEED TO MAKE THE DAMN THINGS BIGGER!

You guys get into it, and this post is going to go nuclear. Stop: You guys start your own post, about the virtues of DeWalt and Ridgid.

-- Thor and Odin are still the greatest of Gods.

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