I recently had an interesting encounter with Lee Valley customer service. I purchased some brass cane joins from them and tried to install them as per their instructions, which did not work for me. I called their customer service and ask for some advice, what was I doing wrong? I sent pictures to show them what I was doing, hole sixes, etc. I was told that in 12 years no one had ever called in with a problem installing their products. They will screw in by hand, no problem.
I did get them installed by partially threading the hole, with a wrong size tap. My question is: has anyone used these cane joins and what was your experience. How did you screw them in?
I would appreciate any advice I can get.