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Wynn Enviromental Filters

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Forum topic by smokey1945 posted 761 days ago 852 views 0 times favorited 5 replies Add to Favorites Watch
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smokey1945

75 posts in 1977 days


761 days ago

Wynn Enviromental Filters

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I sent an Email to Wynn this morning wanting to purchase one of their filters for my HF dust collecter. I was unable to find an order page on their web, so my Email was a question of how to order (I am hard of hearing and don’t do well on the phone). Thirty minutes later Mr Wynn himself called me.

We had a plesant talk and he graciously took my order after making sure that I was ordering the correct one.
He did say they were working on their site to make make it better for us.

In my book that is what is called first class customer service. Thank you Mr Wynn.

Just saying.
Smokey

-- TheShadeTreeWW If God wanted me to touch my toes, he'd have put them on my knees


5 replies so far

View ShopTinker's profile

ShopTinker

872 posts in 1364 days


#1 posted 761 days ago

I’ve been meaning to order one myself. I’m not exactly sure what to order. After hearing of your great experience I should get on it and give them a call and order one. I bought the HF dust collector last fall and it’s still in the box. I haven’t had a chance to put it together yet and knew I needed a better filter.

-- Dan - Valparaiso, Indiana, "A smart man changes his mind, a fool never does."

View jmos's profile

jmos

681 posts in 965 days


#2 posted 761 days ago

My experience with Wynn was excellent also. Very easy to deal with, good products. While it is easier to be able to order with a click of the mouse, there is some benefit to having to contact them to order to make sure you’re getting what you really need.

Enjoy less dust floating around your shop!

-- John

View MSD's profile

MSD

17 posts in 1435 days


#3 posted 761 days ago

My experience with Wynn was outstanding! I haven’t seen a negative or even a neutral posted on anyone dealing with them. When I called and explained what I wanted to do Mr. Wynn suggested a filter for my HF collector and even sent some donuts to try.
I had added the Thien baffle to my collector and wanted a filter that could be removed from above without having to take the baffle out. He even took the time to follow up with email to make sure the set up worked. The customer service of this company is truly beyond equal.

-- If it's true that we are here to help others, then what exactly are the others here for?

View Brickman's profile

Brickman

50 posts in 967 days


#4 posted 761 days ago

Same experience here. We were looking at them for some filtering needs where I work and Mr. Wynn took time to answer each of my questions and give me advice on what filters to use. I will use them whenever I can thanks to the extra help. Add a filter to my HF dust collector and purchased additional hose from them. Great company.

-- Mark - Pueblo, Colorado

View Viking's profile

Viking

857 posts in 1791 days


#5 posted 761 days ago

Agree to all above. He spent a good half hour on phone with me discussing benefits of each filter type. I ended up buying the Nano filter and very pleased with it.

-- Rick Gustafson - Lost Creek Ranch - Colorado County, Texas

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