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| Forum topic by trifern | posted 92 days ago | 217 views | 0 times favorited | 17 replies | ![]() |
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92 days ago |
I was turning a bowl yesterday and noticed I had to keep moving my tool rest up in order to stay on center. I also was getting more vibration than usual. Upon closer inspection I notice the support arm for my tool rest was fractured. I went ahead and finished turning the bowl. Boy was that a challenge! I called Grizzly’s customer service today and explained the problem. After providing them with the order number and serial number, they apologized and are shipping a new one out, free of charge. I should receive it in a couple of days. Great customer service. I hope the replacement part will be as hassle free and will not have the same problem. -- Depend on the rabbit's foot if you will, but remember it didn't work for the rabbit. |
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