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Broken Lathe

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Forum topic by trifern posted 92 days ago 217 views 0 times favorited 17 replies Add to Favorites
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trifern

3987 posts in 249 days


92 days ago

Topic tags/keywords: lathe turning

I was turning a bowl yesterday and noticed I had to keep moving my tool rest up in order to stay on center. I also was getting more vibration than usual. Upon closer inspection I notice the support arm for my tool rest was fractured. I went ahead and finished turning the bowl. Boy was that a challenge!

I called Grizzly’s customer service today and explained the problem. After providing them with the order number and serial number, they apologized and are shipping a new one out, free of charge. I should receive it in a couple of days.

Great customer service. I hope the replacement part will be as hassle free and will not have the same problem.

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-- Depend on the rabbit's foot if you will, but remember it didn't work for the rabbit.

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Grumpy

5597 posts in 333 days


92 days ago

One nasty break there Joe, I hope that does’nt slow you down too much.

-- Grumpy - "Always look on the bright side of life"- Monty Python

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trifern

3987 posts in 249 days


92 days ago

I hope to be up an turning soon Grumpy. I am going shopping for a special hunk of timber tomorrow. I have a wedding present to turn for a niece. I have an idea in my head. I just hope I can find wood to match.

-- Depend on the rabbit's foot if you will, but remember it didn't work for the rabbit.

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John Gray

690 posts in 367 days


92 days ago

Grizzly has always give me excellent service and they should for you.

-- Only the Shadow knows....................

View TedM's profile

TedM

1363 posts in 214 days


91 days ago

Ouch! Hope you’re back up and running soon!

Looking foward to seeing the wedding gift!

-- I'm a wood magician... I can turn fine lumber into firewood before your very eyes! - http://www.woodworkersguide.com

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Chris

1221 posts in 473 days


91 days ago

Well the tool rest may have failed but the bowl looks great! I’m glad to hear they stand behind their product…

-- Chris

View CharlieM1958's profile

CharlieM1958

4170 posts in 700 days


91 days ago

I’m glad Grizzly is shipping a new part.

Based on the quality of your turnings, I was ready to pitch in and take up collection if that was necessary to get you up and running again. :-)

-- Charlie M. "Woodworking - patience = firewood"

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brunob

1389 posts in 651 days


91 days ago

I’ve had two issues with Grizzly tools. Each one was resolved quickly and with no hassle.

-- Bruce from Central New York

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Napaman

1760 posts in 559 days


91 days ago

what a bowl with a broken lathe!!!!! Charlie—-I would have donated…as I concur with your sentiment!

-- Matt, Napa, CA...177 days to sanity...

View trifern's profile

trifern

3987 posts in 249 days


91 days ago

Thanks Guys! It’s not too late to take up a collection. I would really like a Stubby or Powermatic lathe. I would trade bowls for donations.

-- Depend on the rabbit's foot if you will, but remember it didn't work for the rabbit.

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trifern

3987 posts in 249 days


89 days ago

UPS delivered the new part today! So I’m back in business again. I’m still up for donations though if Charlie wants to organize it.

-- Depend on the rabbit's foot if you will, but remember it didn't work for the rabbit.

View blackcherry's profile

blackcherry

196 posts in 305 days


89 days ago

It’s nice to see that you felt that something was up Trifern…keep that six cense up and never override it your a talented turner…be safe looking forword to see plenty of turns…Blkcherry

View Grumpy's profile

Grumpy

5597 posts in 333 days


88 days ago

Safe turning Trifern

-- Grumpy - "Always look on the bright side of life"- Monty Python

View Sawdust2's profile

Sawdust2

847 posts in 569 days


88 days ago

We met the president of Grizzly two years ago at the IWF.
A very outgoing guy and he spoke English as well as I.
Customer satisfaction was one of the goals.

Lee

-- No piece is cut too short. It was meant for a smaller project.

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thetimberkid

1517 posts in 185 days


88 days ago

Glad to hear your back turning again!

Callum

-- Look great, get your TTK merchandise now! http://www.printfection.com/thetimberkid/ Check out my site http://thetimberkid.blogspot.com/

View Dick, & Barb Cain's profile

Dick, & Barb Cain

5047 posts in 781 days


88 days ago

I hope you get the new gift completed on time.

-- -** You are never to old to set another goal or to dream a new dream ****************** Dick, & Barb Cain, Hibbing, MN. http://www.woodcarvingillustrated.com/gallery/member.php?uid=3627&protype=1

View CharlieM1958's profile

CharlieM1958

4170 posts in 700 days


88 days ago

Sorry, you blew it when you admitted Grizzly was fixing you up for free.

Now on the other hand, if you guys want to see how much nicer my boxes could be if I owned that new table saw I’ve had my eye on…...

-- Charlie M. "Woodworking - patience = firewood"

View JoeA's profile

JoeA

5 posts in 418 days


88 days ago

I have a Grizzly Lathe, band saw and some of their air nailers and really couldn’t be happier. The fit and finish is not always perfect but for the price they are definitely decent quality especially for a hobbiest shop. I did have a problem with the threads on my lathes tail stock lock I called their Customer Service and they had a replacement out to me that same week no questions asked. I too would love to own a Stubby or a big OneWay but they just arn’t in the budget at the moment. Nice bowl by the way.

-- "Too much or too little shames it all" - Old Swedish Proverb

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