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Forum topic by AandCstyle posted 769 days ago 806 views 0 times favorited 6 replies Add to Favorites Watch
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AandCstyle

1224 posts in 841 days


769 days ago

Topic tags/keywords: cyclone dust collector manufacturer resource customer service

I have been researching cyclone dust collectors because my current one, a 2 HP WoodSucker II, just was not doing the job anymore. It wasn’t picking up the dust from my machines, I was getting a lot of ambient dust, lines were getting clogged, etc.

I emailed Oneida-Air asking which of two models they would suggest for my situation and included a rough schematic of my shop including the various machines and the tubing layout. Today, Robert from Oneida-Air called me and asked questions to better understand my situation and layout. In the end, he suggested a number of inexpensive changes I could make to my layout as a first step. He actually told me to not buy a new system until I had tried a couple incremental changes.

I was impressed since I was ready to spend big bucks and he suggested I try a measured step approach to solving my problem. He lost some sales from me today, but will likely recoup that and much more in the coming years.

As always, I have no financial interest in Oneida-Air, but I am a satisfied customer.

-- Art


6 replies so far

View teejk's profile

teejk

1205 posts in 1268 days


#1 posted 752 days ago

good to know about customer service…been researching the options for over a month now (far as I can tell the designs/prices are all the same) so customer service might win it for me.

View AandCstyle's profile

AandCstyle

1224 posts in 841 days


#2 posted 752 days ago

It may go without saying, but their products are American made which I consider to be another plus.

-- Art

View Alexandre's profile

Alexandre

1417 posts in 775 days


#3 posted 752 days ago

Oneida air is a pretty good company.

-- My terrible signature...

View Kelby's profile

Kelby

133 posts in 995 days


#4 posted 752 days ago

Art,
Good to hear. Can you shed some light on their recommendations? I have a 2HP cyclone. I get good results overall, but I would love to find some ways to improve the results without having to upgrade the cyclone to a huge, loud model.

-- Kelby

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AandCstyle

1224 posts in 841 days


#5 posted 752 days ago

It will depend on your layout. In my case, Robert, the Oneida tech, suggested that I reduce the length of one particular run and that I upgrade from 4” flex tubing to 5”, which increases the airflow from about 400 CFM to about 600 CFM. Since I was in the business, I also did a better job of sealing the joints on the 6” S&D PVC. I can’t quantify the improvement, but, subjectively, the suction feels stronger now than it did previously. I especially enjoyed watching the chips from my thickness planer shoot up the flex tubing in about a 2-2.5” stream. :D

-- Art

View tyskkvinna's profile

tyskkvinna

1307 posts in 1570 days


#6 posted 752 days ago

I have only good things to say about Oneida. They are a sponsor of the community workspace I run and they have been absolutely amazing—and willing to test their products to the limits with us. I use no less than three of their cyclones every single day and they can stand up to more than I can give them (which is saying something!).

-- Lis - Michigan - http://www.missmooseart.com - https://www.etsy.com/people/lisbokt

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