|Forum topic by AandCstyle||posted 06-02-2012 01:52 AM||945 views||0 times favorited||6 replies|
06-02-2012 01:52 AM
I have been researching cyclone dust collectors because my current one, a 2 HP WoodSucker II, just was not doing the job anymore. It wasn’t picking up the dust from my machines, I was getting a lot of ambient dust, lines were getting clogged, etc.
I emailed Oneida-Air asking which of two models they would suggest for my situation and included a rough schematic of my shop including the various machines and the tubing layout. Today, Robert from Oneida-Air called me and asked questions to better understand my situation and layout. In the end, he suggested a number of inexpensive changes I could make to my layout as a first step. He actually told me to not buy a new system until I had tried a couple incremental changes.
I was impressed since I was ready to spend big bucks and he suggested I try a measured step approach to solving my problem. He lost some sales from me today, but will likely recoup that and much more in the coming years.
As always, I have no financial interest in Oneida-Air, but I am a satisfied customer.