|Forum topic by Ken Fitzpatrick||posted 01-27-2012 10:08 PM||1282 views||0 times favorited||7 replies|
01-27-2012 10:08 PM
I recently ordered the update to my 25 year compilation of Wood Magazine. For an additional $20 they sent me a new DVD with 2 additional years included. Unfortunately the DVD does not work. I am writing this in hopes it will save many of you some of the agrivation that I experienced in trying to get the DVD replaced.
Lets just say that after three calls, the second of which connected me to one of the rudest people I have ever had the displeasure to speak with, I finally connected with a very professional young lady by the name of Megan Miller.
She was straight to the point acknowledging they already knew of the problem and were making lists to resend the DVD’s when the new stock arrived at their location. She couldn’t have been any more helpful and courteous. So if anyone has purchased the 27 year compliation and it doesn’t work, I would call Megan Miller, Wood Magazine Plans and back issues department at:
-- • "I have noticed that nothing I have never said ever did me any harm."....... Calvin Coolidge