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Forum topic by Raymond posted 10-03-2011 03:02 AM 2150 views 0 times favorited 24 replies Add to Favorites Watch
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Raymond

676 posts in 2446 days


10-03-2011 03:02 AM

I am eating some humble pie. Awhile back I wrote something on here to the efect that it was expensive shoping at Woodcraft. I take that all back. They were there and had what I need when my regular favorite store did not have what I wanted. I am now a dedicated Woodcraft fan. I will still shop around but my first stop will always be Woodcraft. “Big Thanks to the staff at the Appelton WI Woodcraft store for having the materials I needed at a great price. THanks again.

-- Ray


24 replies so far

View Howie's profile

Howie

2656 posts in 1642 days


#1 posted 10-03-2011 04:28 AM

I was just at my WC store today(35 miles one way,Clearwater Fl.) I was there not long ago to buy some Oslund BS blades on sale. Checked online was supposed to have them, got there, they didn’t. The guy said let me sell you a Timberwolf and I will discount it. Let’s just say I’m a Timberwolf fan forever. He didn’t have to, the online site has a disclaimer that you should call first but as far as I’m concerned they treated me right. Yes there are things they are pricey on but sometimes that isn’t always a deciding factor.CS goes a long way with me.
The people in this store are very helpfull and appear to be very knowledgeable. Much better than the store in Columbus Ohio with the woman that followed you all over the store. She succeeded in losing my business and I drove across town to WoodWerks.

-- Life is good.

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ShaneA

5411 posts in 1317 days


#2 posted 10-03-2011 05:28 AM

They are nice and knowledgeable at my local woodcraft. If you can catch an item on sale, they are in line with most people on cost. Plus you can leave there with it, a big plus in my book. Waiting on the delivery is like a kid waiting on Christmas, painful. I bought my bandsaw from them, and too many other things to mention. I would however, not buy lumber there. Man is it expensive.

View MichaelA's profile

MichaelA

771 posts in 1607 days


#3 posted 10-03-2011 07:07 AM

I have dealt with Woodcraft stores from Loveland Colorado to Austin Texas. I have found that most of the personnel working at them are accomplished woodworkers and very knowledgeable of the products they sell. Try asking a employee at Lowes or Home Depot for brushes for a 4000 dremel and they will send you to lawn and garden to look at push brooms! When I need advice on tools and equipment I like to deal with professional woodworkers who use equipment that lasts longer than a month. Sometimes it may mean saving up for awhile to be able to buy another pfeil chisel but it has always been worth it. Yes their woods are higher but we use a wide variety of exotics that are waxed, sealed and processed better than most. No I don’t work for them but I wouldn’t mind having them for a second home!

-- The best and most beautiful things in the world cannot be seen or even touched. They must be felt with the heart. "Helen Keller"

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toyguy

1362 posts in 2556 days


#4 posted 10-03-2011 12:41 PM

Being in Canada; WoodCraft is not a usual stop on my shopping route…... (There is no WoodCrafts in Canada) However, from time to time the wife does like to go over the boarder to Buffalo and I often offer to drive her so I can stop in at the WC there. I have always found the store to be well staffed and they usually have a good inventory…... I even bought some turning tools there once. Wish we had one here in Ontario.

-- Brian, Ontario Canada,

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Kjuly

302 posts in 2005 days


#5 posted 10-03-2011 02:43 PM

First the disclaimer…. I am not an employee but I teach woodworking classes at the West Michigan Woodcraft store, we refer to it as the Grand Rapids Woodcraft. It is a nice clean, well organized, well stocked store with knowledgeable employees. Most are woodworkers so when you ask for a up cut spiral router bit, they will get you one, not just take you to the router bit case and say “you can find it here.”
I don’t think that it would be fair for me to compare the big box stores and Woodcraft because Woodcraft is focused on woodworkers and their needs. The big box store sells everything from angle iron to wood screws and I would not ask them for advice on a router table or go looking for plumbing advice at Woodcraft.
Keith

-- Keith, Charlotte, MI www.julyswoodworks.com

View Gene Howe's profile

Gene Howe

5909 posts in 2148 days


#6 posted 10-03-2011 03:03 PM

I’ve shopped in three. The one in Albuquerque is, by far, the best. The other two were under stocked and employed absolute dunces who couldn’t have cared less about my product inquiries.
I won’t mention where the other ones are. But, They are closer to me than Albuquerque.

-- Gene 'The true soldier fights not because he hates what is in front of him, but because he loves what is behind him.' G. K. Chesterton

View Steven H's profile

Steven H

1114 posts in 1779 days


#7 posted 10-03-2011 04:46 PM

I find that Rockler is most expensive in small items.

View Howie's profile

Howie

2656 posts in 1642 days


#8 posted 10-04-2011 12:29 AM

@Steven H, yes Rockler is pricey at times but I usually wait until they have a percentage off or free shipping to buy from them. I have been well pleased with the service I get from them.

-- Life is good.

View Knothead62's profile

Knothead62

2364 posts in 1680 days


#9 posted 10-04-2011 01:46 AM

Have a WC store in Chattanoga, TN. Real nice folks. I have always gotten great help and advice there. Will be there this Wednesday between doctor and dental appointments. So much stuff, so little money!

View zzzzdoc's profile

zzzzdoc

507 posts in 1722 days


#10 posted 10-04-2011 02:13 AM

+1 for the Clearwater, FL Woodcraft. I’ve gotten great advice, a number of solid discounts, and really top-notch customer service.

Great bunch of guys that work there.

-- Before you criticize someone, you should walk a mile in their shoes. That way, when you criticize them, you're a mile away and you have their shoes.

View Raymond's profile

Raymond

676 posts in 2446 days


#11 posted 10-04-2011 04:33 AM

I am a Woodcraft fan now. i picked up a 1×6x72” purple heart board for 21.99 and a 4×4x24 piece of zercoiti for 15.99 and some ebony pieces 1×1x5” for a buck a piece. All in all very happy.

-- Ray

View Steven H's profile

Steven H

1114 posts in 1779 days


#12 posted 10-04-2011 04:58 AM

Woodcraft is closest my house than Rockler.So i go there more often.
The manager will give me 10% off on certain items.
But Rockler sell some things that Woodcraft dont have.

The only time I would go to he store is when I need really need it today or next week. Or else i can order online wait to be shipped.

.

View Rustic's profile

Rustic

3152 posts in 2315 days


#13 posted 10-04-2011 05:06 AM

What class you teach Keith?

-- www.carvingandturningsbyrick.com, Rick Kruse, Grand Rapids, MI

View Kjuly's profile

Kjuly

302 posts in 2005 days


#14 posted 10-04-2011 12:42 PM

Hello Rick,
That’s a nice dust collector that you put together.
I teach a basic router class and router table class.
A basic woodworking class where the student builds a small wall cabinet. This class covers the basic set up and operation of the table saw, band saw, jointer, planer and drill press.
Dovetail class covering the set up and operation of the Porter Cable 4212 dovetail jig.
Keith

-- Keith, Charlotte, MI www.julyswoodworks.com

View breaknrn's profile

breaknrn

39 posts in 2715 days


#15 posted 10-04-2011 04:45 PM

I think of this three ways:

Price
I think there are major differences in Rockler Vs WoodCraft. The former is a retail marketing machine. The latter, Woodcraft prices things fairly in the first place and doesn’t offer steep discounts.

Service
Most of the Rockler stores are also corporately owned, while Woodcraft is a franchise business. When it comes to retailing, the shopping experience is very much about the service you receive. I’ve been to multiple Woodcraft franchises and seen a big range in the quality of service I received. On the other hand, I’ve been to 4 different Rockler stores over the years and have been very pleased with the service every time.

Products
Rockler by far has more innovative products, but I see that Woodcraft is fighting back with their WoodRiver line of products.

-- breaknrn

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