LumberJocks

Job well done

  • Advertise with us

« back to Hand Tools forum

Forum topic by WoodNuts posted 09-07-2011 12:46 PM 552 views 0 times favorited 2 replies Add to Favorites Watch
View WoodNuts's profile

WoodNuts

74 posts in 1699 days


09-07-2011 12:46 PM

Topic tags/keywords: lee valley customer satisfaction

Just want to give a thumbs up to Lee Valley for awesome PR. They continue to prove themselves in customer satisfaction.

The other day I got a check from them to cover the price difference of an item I bought that is now cataloging for less.

The amount isn’t much, but the fact that they are paying attention is huge!

I had a post a while back where I was questioning their business model, but not anymore, and just want to put out the kudos to them.

Way to be Lee Valley…

-- ...there's a fix fer dat...


2 replies so far

View helluvawreck's profile

helluvawreck

16043 posts in 1617 days


#1 posted 09-07-2011 01:13 PM

Yes, I like Lee Valley.

-- If a man does not keep pace with his companions, perhaps it is because he hears a different drummer. Let him step to the music which he hears, however measured or far away. Henry David Thoreau

View jusfine's profile

jusfine

2280 posts in 1676 days


#2 posted 09-07-2011 04:33 PM

I also received cheques earler this year from them for items that had been reduced in price, and I agree, that makes a difference! I have never received a refund on any other item without having to chase it myself…

Keep up the good work Rob!

-- Randy "You are judged as much by the questions you ask as the answers you give..."

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com

Latest Projects | Latest Blog Entries | Latest Forum Topics

GardenTenders.com :: gardening showcase