Ok Amazon, WTF?

  • Advertise with us

« back to Coffee Lounge forum

Forum topic by Greg In Maryland posted 08-25-2011 04:49 AM 3022 views 0 times favorited 26 replies Add to Favorites Watch
View Greg In Maryland's profile

Greg In Maryland

553 posts in 2996 days

08-25-2011 04:49 AM

Can someone explain something for me? I do a fair amount of shopping from Amazon and unless it is quite urgent, I only select “super saver shipping” and sit back and wait while Amazon takes their time to ship the purchase. I completely understand that they use the slowest and least cost method of shipping and that it will take a week or so to get to me after it is shipped.

What I don’t understand is why Amazon takes days and days to actually pick, package and ship the purchase. I would think that they would want it out of their warehouse ASAP, not hanging out as an open order. Any thoughts?

Clearly it is a slow night if I am ruminating about Amazon shipping policies ….

26 replies so far

View datum's profile


3 posts in 2465 days

#1 posted 08-25-2011 04:52 AM

Depends on the seller. For one of my packages, its been more than 20 days and I am still waiting.

View CharlieM1958's profile


16274 posts in 4216 days

#2 posted 08-25-2011 05:12 AM

I firmly believe that Amazon intentionally sits on your order for a few days when you choose free shipping, because they want you to pay extra for faster shipping.

It wasn’t always this way. Ordering free shipping just meant you got standard UPS ground or USPS mail service. But there is no reason a company like Amazon can’t ship your order with 24 hours, and I frequently see days go by before my order is shipped. I can only conclude they are trying to discourage people from taking them iup on free shipping.

-- Charlie M. "Woodworking - patience = firewood"

View BobTheFish's profile


361 posts in 2550 days

#3 posted 08-25-2011 05:13 AM

Amazon doesn’t actually have much. A LOT of their stuff is sold via third party sellers, which is what you’re talking about datum. In that case, you’re really dealing with someone completely unrelated to amazon, and amazon is just giving them the venue and handling the transactions.

Then there’s stuff from amazon that’s actually in their warehouse. The super saving shipper bit is “free”, so chances are its sent parcel post or media mail, which is the post office’s cheapest rates, though it takes far less time than priority mail. So it’s not Amazon per se, but the postal offices, which put a premium on quicker service, (as does everyone else), it’s just their “minimum” service is much slower (and drastically cheaper) than UPS or Fedex.

View Steven H's profile

Steven H

1117 posts in 3058 days

#4 posted 08-25-2011 05:17 AM

A lot of my items (free shipping) from Amazon arrive few days earlier before the estimated delivery date.

View longgone's profile


5688 posts in 3306 days

#5 posted 08-25-2011 05:25 AM

I buy alot of stuff from amazon and I signed up for the amazon prime service last year. I like it because I mostly buy stuff that is shipped and sold by amazon and I always get free 2 day shipping. Worth it for me cause when I buy something I seem to always want it yesterday.

View WayneC's profile


13754 posts in 4095 days

#6 posted 08-25-2011 05:42 AM

I’m using prime as well. Stuff arrives quick. I’m guessing (non-prime) free shipping stuff is queued.

-- We must guard our enthusiasm as we would our life - James Krenov

View live4ever's profile


983 posts in 3008 days

#7 posted 08-25-2011 05:45 AM

One thing to watch for is whether you are buying something from Amazon (it will say “ships from and sold by” near the price) or a 3rd party seller.

That being said, if you buy a lot of stuff from Amazon, the prime membership is totally worth it. I probably order something from them several times a month and the free 2day shipping is awesome (sometimes it gets to me overnight, which is even better). It’s really nice to be able to purchase small items and not pay shipping.

-- Optimists are usually disappointed. Pessimists are either right or pleasantly surprised. I tend to be a disappointed pessimist.

View pierce85's profile


508 posts in 2560 days

#8 posted 08-25-2011 07:25 AM

The way it was explained to me years ago by an Amazon rep is that super saver items are grouped together with other super saver items going to the same region, city, etc., and once that pallet is full they’re shipped out through UPS in bulk. If you’re lucky, the item you ordered might make it on a pallet that’s just leaving the warehouse. Of course, if your order is one of the first items on a bulk pallet it’ll take longer, which makes it appear that Amazon is just sitting on the order.

Third party items that are NOT fulfilled by Amazon are not eligible for super saver shipping because they don’t originate from an Amazon warehouse. However, some third party sellers have their items stored in one of Amazon’s warehouses and are eligible for super saver shipping, which is why you’ll see, e.g., – sold by ACME Tool, fulfilled by Amazon.

Items that indicate “Ships from and sold by” are Amazon items that come directly from one of their warehouses. The idea that Amazon doesn’t sell anything themselves or mostly sells items from third-party vendors is not true. Most of what they sell are their own so-to-speak.

I’m an occasional Marketplace seller on Amazon (only books) and if my volume warranted it, I would definitely participate in their fulfillment program – they take care of all your shipping and handling. I’m also an Amazon Prime member (3 years now), and for someone like myself who buy a lot from Amazon, it’s the best deal they have going. It’s a life saver during Christmas too…

View Greg In Maryland's profile

Greg In Maryland

553 posts in 2996 days

#9 posted 08-26-2011 01:14 AM

Thanks for all the replies. My quibble isn’t with the transit time, but the time it takes to prepare and ship the packages. Charlie, I have thought that they purposely delay shipment to move customers away from the free shipping. However, Pierce85’s explanation makes perfect sense. Hey, if it keeps prices down for them and maintains the “free” shipping for me, I am all for it.

I guess I was just grumbling.


View Stuey's profile


43 posts in 2955 days

#10 posted 08-26-2011 03:25 PM

Pierce’s explanation mirrors one I read a few years back, and it definitely makes sense.

Still, thinking that they sit on orders a bit to drive people towards their Amazon Prime paid subscriptions is not an unreasonable idea.


View zindel's profile


257 posts in 2648 days

#11 posted 08-26-2011 03:39 PM

You really have to watch who your buying the item from, if its from Amazon’s warehouse it only takes about a day for my stuff to get shipped out, if its from another seller then it can take up to a week before amazon will step in. Also, if your buying from another seller check their website, sometimes it beats the price listed on Amazon.

Oh and there are ways to get amazon prime free for a year, if you can get ahold of a .edu email address you can get one, i also think there is one for mothers and maybe one other? just google free amazon prime.

-- If you can't fix it with a hammer, You've got an electrical problem.

View 6t5Goat's profile


71 posts in 3010 days

#12 posted 08-26-2011 03:40 PM

Why don’t you have the Free Amazon Mom Prime membership? Your picture show that you have some kids.. You get three free months of two day shipping.. Then for every $25 dollar order of kid stuff you order you get an additional month of free two day shipping.. I get an amazon order almost everyday.. Very rarely do I go to a store for anything other than fresh food.. diapers, toliet paper, everything..

Most stuff you can then “subscribe” to get delivered and get additional discounts.. (and you can cancel the subscription and still get the discount)

Google “Free Amazon Mom”.. anybody can do it and get three free months.. but parents can get it extended by purchasing kid stuff..

View IrreverentJack's profile


727 posts in 2841 days

#13 posted 08-26-2011 06:00 PM

Pierce is right. They collect super-saver orders until they have a full load or so many days have passed. Once it’s on the pallet Amazon considers it shipped. I think an order of mine sat for 14 days. Amazon said it was shipped 2 days after ordering but I got it 20 days later. Amazon doesn’t seem to want to explain this as clearly as Pierce did above and that can be very upsetting. If you are ordering X-mas presents in September super-saver shipping is great. If you need something in a week it’s a gamble. -Jack

View Loren's profile


10390 posts in 3646 days

#14 posted 08-26-2011 06:11 PM

I’ve never had a problem with the free Amazon shipping being slow – often
it has been much quicker than expected.

View IrreverentJack's profile


727 posts in 2841 days

#15 posted 08-26-2011 06:26 PM

I was very satisfied with it. I learned the hard way not to depend on it being quick. -Jack

showing 1 through 15 of 26 replies

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics