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USPS Way of Handling Fragile Packages

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Forum topic by pierce85 posted 08-19-2011 10:58 PM 4339 views 0 times favorited 31 replies Add to Favorites Watch
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pierce85

508 posts in 1306 days


08-19-2011 10:58 PM

Topic tags/keywords: plane

Here’s how the US Postal Service handles packages with “Fragile” “Handle with Care” written all over the box, and the result of that handling – my first Stanley #7…


31 replies so far

View Paul Pomerleau's profile

Paul Pomerleau

288 posts in 1437 days


#1 posted 08-19-2011 11:07 PM

I’m sorry for what happened to your plane.
I think that when they see “Fragile” written on a package it’s like a magnet to destroy it.
I tested this at work once with my “intelligent, adult, co-workers”.
I put an empty box on the kitchen table, sealed it shut, wrote in big letters all over it “Don’t Touch, This Does Not Belong To You, Leave It Alone” in both official languages, and the next day it was ripped open.
It’s like a magnet I tell you.
Perhaps human nature.

-- Close to Ottawa Ontario Canada

View crank49's profile

crank49

3506 posts in 1715 days


#2 posted 08-19-2011 11:14 PM

Can you file a claim?

-- Michael :-{| “If you tell a big enough lie and tell it frequently enough, it will be believed.” ― A H

View Greg..the Cajun Wood Artist's profile

Greg..the Cajun Wood Artist

5252 posts in 2053 days


#3 posted 08-20-2011 12:06 AM

The only safew way to ship anything is with an excessive amount of bubblewrap followed by a couple of pounds of styrafoam packing peanuts…still not 100% foolproof however.

-- Each step of every Wood Art project I design and build is considered my masterpiece… because I want the finished product to reflect the quality and creativeness of my work

View Dennisgrosen's profile

Dennisgrosen

10850 posts in 1859 days


#4 posted 08-20-2011 12:14 AM

AAUUCH …........thats even hurt just to se it ….....I feel sorry for you

I can give you plenty of scary stories from the freightrsystems here in Denmark and europe too
one of the more scary is they pack a full man high cage with parcels and on top of that
they place a gearbox from a car or an engine block …......did I say place …. sorry I shuold say dumping
speciel the last month of the year I think they want to do it to all the cage of parcels they see
knowing that more than 50 % is fragile parcels
how I know this …........have been a part of the system ….....the last man … the one who got
to try to explain this wasn´t my fault when delivering the parcel ….......
and I don´t think any one shuold ever get a delivery that is damaged at all

see if you can get UPS to pay for this both the plain and the P&P

Dennis

View patcollins's profile

patcollins

1004 posts in 1609 days


#5 posted 08-20-2011 12:20 AM

Wow, I know someone who works for UPS that told me about using packages as footballs so its not just the postal service.

A month ago I shipped a set of 4 beer glasses from California to Maryland and the box arrived with not so much as a scratch on it and my glasses in perfect condition.

View Loren's profile

Loren

7821 posts in 2392 days


#6 posted 08-20-2011 12:21 AM

Double boxing is a best practice in shipping anything remotely fragile.

-- http://lawoodworking.com

View Mickey Cassiba's profile

Mickey Cassiba

312 posts in 1775 days


#7 posted 08-20-2011 12:27 AM

I have had very good luck with USPS. Quick deliveries, and packages inbound and out arriving in very good shape. UPS has fallen short quite a few times…crushed boxes seem to be the norm. And our local UPS drivers sneak in and out…placing a package on the porch and haulin’ a**

-- One of these hammers oughta fix that...

View SSMDad's profile

SSMDad

395 posts in 1341 days


#8 posted 08-20-2011 12:44 AM

So sorry to see this. Just hurts. Fortunately (knock on wood) I’ve had luck with USPS but like Mickey, UPS has been a nightmare more than once. The packages looked like someone dropped it on the floor and jumped up and down on it. As a matter of fact there was even a footprint on one of the boxes.

See if you can file a claim for damages.

-- Chris ~~Who controls the past controls the future. Who controls the present controls the past."

View StumpyNubs's profile

StumpyNubs

6272 posts in 1545 days


#9 posted 08-20-2011 12:47 AM

I ship hundreds of packages through USPS a year, and I can tell you that the United States Postal Service is the biggest bunch of retards this side of Chucky Cheese!

I wouldn’t trust them with a roll of good toilet paper if I had any other shipping option. I ship a lot of flat packages with triple cardboard and giant letters that say “DO NOT BEND!” and guess what? Some idiot looks at it and says “I reckon it’ll fit in the mailbox better if I fold it in half.”

You’d think a massive, overfunded govenment agency would give better service…

-- It's the best woodworking show since the invention of wood... New episodes at: http://www.stumpynubs.com

View pierce85's profile

pierce85

508 posts in 1306 days


#10 posted 08-20-2011 12:53 AM

The frustrating part is that the seller did a fantastic job of packing this. It was packaged like a tank! This was entirely the fault of USPS. Unfortunately it wasn’t insured. This is a first for me with the USPS. They’ve always been better than UPS or FedEx.

Our USPS delivery guy was great as always. He apologized for the condition when he delivered it and was truly upset. The local post office had receive it in that condition.

Anyway, I’ve been exchanging emails back and forth with the seller and this guy is the best of the best! Seriously, he immediately refunded my money, apologized and told me I could keep the “remains.” Obviously, I couldn’t let him do that because It wasn’t his fault and I need to be able to sleep tonight.

In short, we compromised and I paid what I bid less the shipping costs. Tools guys really are great folks.

View JJohnston's profile

JJohnston

1593 posts in 2035 days


#11 posted 08-20-2011 01:30 AM

Well, if you like that, take a look at their package tracking “function”. If they bother to put your package in the system at all, it essentially says (Joe Pesci voice), “We got it. You’ll get it when you get it. Don’t worry about it.”

-- "Sometimes even now, when I'm feeling lonely and beat, I drift back in time, and I find my feet...Down on Main Street." - Bob Seger

View patcollins's profile

patcollins

1004 posts in 1609 days


#12 posted 08-20-2011 01:54 AM

When I lived in an apartment I had one mailman that insisted on folding my Netflix DVD’s in half and putting them in my box instead of laying them at my door which was 10 ft from the mailbox.

View Tim Kindrick's profile

Tim Kindrick

369 posts in 1298 days


#13 posted 08-20-2011 02:27 AM

I live in the country where we seem to have a bunch of “crack heads”. If the post office leaves anything sticking out of the mailbox, it gets taken very quickly. Several times, I’ve asked the post office to leave packages at my door but they never do. Now if someone mails me a package they have to ask for a signature so it won’t get left on the mailbox.

-- I have metal in my neck but wood in my blood!!

View ChuckM's profile

ChuckM

505 posts in 2410 days


#14 posted 08-21-2011 12:11 AM

It doesn’t matter which delivery firm you use, only the person who handles your item matters. I have had both good and bad experiences with Canada Post, USPS, Royal Mail, UPS, Fedex and local courier companies. On the whole, the safe delivery of a fragile item depends on the SENDER! Double boxes, lots of foam or bubble materials and use of official/postal warning/color labels (they are free!) greatly reduce the chances of breakage. Of course, don’t be penny wise if you are shipping something dear or expensive—get insurance for the full value of your goods. I once sold and shipped an item for $350 US (profit was about $100 US) and the item arrived in Europe damaged. I got everything back after filing my claim plus the postage. The buyer was happy, I was happy and everyone was happy.

P.S. Don’t ever declare a value lower than the actual in order to save your insurance or fees. You may end up short on your claim. I still prefer Canada Post and USPS when I ship or want to receive my goodies.

-- The time I enjoy wasting is not time wasted

View DLCW's profile

DLCW

530 posts in 1398 days


#15 posted 08-21-2011 05:08 AM

Looks exactly like every box I’ve received via UPS (not USPS) for the last 4.5 years. I’ve not had any problems with USPS shipments in the same time period.

-- Don, Diamond Lake Custom Woodworks - http://www.dlwoodworks.com - "If you make something idiot proof, all they do is make a better idiot"

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