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Forum topic by jeepturner posted 08-16-2011 01:34 AM 2322 views 0 times favorited 11 replies Add to Favorites Watch
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jeepturner

939 posts in 2260 days


08-16-2011 01:34 AM

Topic tags/keywords: router

Earlier this year I ordered eleven aluminum rings for my router lift. The rings are the ones that lock into the top plate of the router lift and limits the gap between the table and the bit. The ship date when I ordered them was to be July 10th, but since then they have stated that they would have to push that date back four weeks. This item they stated in their advertisement was a special run.
I am kind of disappointed in having to purchase these ring, at least three of them, because I would have thought that a company like WT would have made aluminum rings to go with the PRL to begin. I didn’t even think to ask, because the ring in the picture on the WT site “look” like well made aluminum rings. The rings that came with the lift are plastic, and not even really solid plastic at that.
So I am going to get to my questions for all of you soon. Patience please.
So I ordered eleven rings in April, and the said they would ship by July 10th, and now five weeks later and they are past their extension of three to four weeks, and I am getting more concerned by the day. I also get emails advertising for other special run tools. Like I want to spend fifty dollars for a block to hold my router bits when I am adjusting them.
(Sarcasm, in case you couldn’t hear it in my voice.)

What are your experiences with WT, are they always slow?
Is there another source for solid built aluminum rings for the PRL made by WT?

I have tried to call the number on the web page, but alas, I live on the west coast and I don’t have much time to call due to work schedule.
I was off on vacation last week and I should have called then, but I was hoping that come Monday morning, the fifth week since they informed me of the four week delay, I would have had some news. Good news like, we made what you ordered, we are charging your credit card, and here is a shipping number.

Interested in knowing your thoughts.

I will post this, and then I am off to tonight’s errands. I will try to read any reply’s later tonight.

-- Mel,


11 replies so far

View degoose's profile

degoose

7196 posts in 2822 days


#1 posted 08-16-2011 06:51 AM

I ordered the same set and have been notified today that the shipment has left the US bound for Australia..It appears that business is booming and after the downsizing in 2008 they are constantly putting back shipping dates.. I would think that you will receive yours very soon..

-- Drink twice... and don't bother to cut... @ lazylarrywoodworks.com.au For lovers of all things timber...

View jeepturner's profile

jeepturner

939 posts in 2260 days


#2 posted 08-16-2011 01:32 PM

Thanks Larry, mind if I ask when you placed your order for the rings?

-- Mel,

View Bluepine38's profile

Bluepine38

3341 posts in 2553 days


#3 posted 08-16-2011 03:46 PM

Not familiar with a router lift of any type, but if you have access to any hard plastic, I do know that some is
so hard you have to use carbide bits to machine it, you could turn some rings on a wood lathe with a lot of
patience to last until yours get there. I have also turned aluminum and brass pieces on low rpm with my
compound slide rest, and even some mild steel. That still does not excuse a company for selling something
with defective parts that should have been caught by quality control. Hope your wait is over soon.

-- As ever, Gus-the 77 yr young apprentice carpenter

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longgone

5688 posts in 2776 days


#4 posted 08-16-2011 04:32 PM

I have numerous woodpeck items I am complettely satisfied with their quality and customer service. I do not have their router rings but i feel sure they will be top knotch when they arrive. I imagine they are having slow down problems with this slow economy as almost everyone else is and that might possibly be the cause of the delay. securely

I use the Incra router lift that has metal rings that snap in place and hold down because of the rare earth magnets…It is great but I do not know if it is compatible with the lift you have

View EEngineer's profile

EEngineer

1061 posts in 3081 days


#5 posted 08-16-2011 04:55 PM

Maybe the proper question is “why did you eliminate the aluminum rings in the first place?” I bought a router lift from them 3 years ago and all they offered was aluminum rings.

Although we all know the answer to that, don’t we? Cheaper costs at the expense of quality.

-- "Find out what you cannot do and then go do it!"

View NBeener's profile

NBeener

4808 posts in 2642 days


#6 posted 08-16-2011 05:23 PM

I waited quite a while for my PRL.

I also waited quite a while (over a month, IIRC) for the rings.

Disappoint to have to wait that long, but NOT disappointed in either product !

-- -- Neil

View Cosmicsniper's profile

Cosmicsniper

2202 posts in 2626 days


#7 posted 08-16-2011 05:43 PM

I was surprised by how good the plastic locking rings are that came with my PRLv2. They lock in flush to the router plate surface and they seem durable. I cannot say the same for other inserts for other lifts.

I definitely would prefer the aluminum ones, which was a big reason why I wanted the Incra version of this lift (only Woodpeckers makes the Bench Dog table version); however, I would be very interested in finding an aluminum set for mine.

Haven’t heard they make any though, so anybody know more about this? I was going to purchase the full set of the plastic ones, but if the aluminum is available…

-- jay, www.allaboutastro.com

View woodworm's profile

woodworm

14164 posts in 3058 days


#8 posted 08-16-2011 05:49 PM

I bought a number of Woodpecker’ Router table accessories including turn-lock rings. They are high quality stuff. Never have long-wait experience though.

-- masrol, kuala lumpur, MY.

View jeepturner's profile

jeepturner

939 posts in 2260 days


#9 posted 08-17-2011 01:51 AM

OK I am home from work, so just a little more information. Maybe this is more venting, but I want to show that I am not an impatient person. IMHO

I ordered my PRL from Woodpecker Tools last year, hoping that it would be a Christmas present to myself, after reading a review on one, here on LJ. I really like the quality of the lift, and I have looked at them in the stores before, I think at Woodcraft Seattle. I assumed that the rings would be aluminum, but I am not angry about the ring material, I didn’t check it out. I am disappointed with the plastic though. When WP sent me an email in April offering the aluminum ones I ordered two different sets on the 18th of April.

As far as plastic goes the rings that come with the lift are acceptable, and if I was expecting plastic I would not have been disappointed. The plastic ones that came with the lift are not flat, and when they thread in to the base they don’t level out every time. It’s not so bad as to stop me from using them if I had too, but I would rather use the phenolic rings that came with a router table mounting plate that I bought at Woodcraft. I bought that plate as a temporary plate until my PRL showed up. The phenolic ones offer a flatter surface but they don’t always sit level.

Another thing about the phenolic is when I use pattern making bushings, (threaded) they tighten down and stay in place. I can’t really say I am comfortable with tightening the bushings down on the plastic rings.

I thank you all for your input, I do feel better about the purchase now. I was able to get some time during lunch today, and I called WP. The person that answered the phone said that they would be filling orders this week with all orders complete by Thursday. It would have been nice if they would have let me know that they were not going to make their delayed shipping date.

I think waiting for a tool is acceptable, but that wait period should be stated by the vendor up front. If they can’t make the date the customer should be notified before the due date. Then once an order is late the vendor should do an even better job of communicating any other delays, before the order is late again.

I will try to get a comparison done between the aluminum rings and the plastic ones. Assuming that I do get the rings this month.

-- Mel,

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jeepturner

939 posts in 2260 days


#10 posted 08-25-2011 04:47 AM

I wanted to let you all know that I received my router plate rings from Woodpecker Tools today, August 24th. I am glad they finally arrived, and I am happy with the quality. I still think that the aluminum ones, at least a basic set, should have come with the router lift. Bottom line though is that the ones I got today will help keep work pieces stable while routing.

After waiting sooo….... long for the rings to get here, WT had one last surprise for me. When I clicked on the tracking number on their web site to track my package UPS said it would be delivered today, in CALIFORNIA. One small problem is I don’t live in Ca. It was some kind of technical error, turns out that the tracking number on their web site was wrong. UPS sent me an email with the correct tracking number and told me that they left it at my door, (Correct Address) and a quick call to my son confirmed it. I just took the whole thing as a parting shot from WT. They have some high quality stuff, but the wait will make me think twice before I ever order anything from them again. The lift is well made and I don’t think I will ever have to order parts. :-)

-- Mel,

View thebigvise's profile

thebigvise

191 posts in 2368 days


#11 posted 08-25-2011 05:34 AM

I must say that I have become a Woodpecker fan. I love some of their measuring and marking tools. I also got hold down clamps for my T-tracked drill press table. Their stuff is not cheap, but I have been very pleased with the high quality. The price is soon forgotton. No shipping problems yet.

-- Paul, Clinton, NC

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