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Forum topic by Redoak49 posted 05-18-2018 02:02 PM 482 views 0 times favorited 19 replies Add to Favorites Watch
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Redoak49

3278 posts in 2010 days


05-18-2018 02:02 PM

My wife does the bills and recently showed me the subscription for the paper in Northwest Indiana. She also had the bill from a year ago showing the subscription was paid for 52 weeks. The new bill showed that the subscription ended several weeks earlier than the newspaper originally stated. My wife does the paperwork on the bills but gives me the problems to handle.

I called and talked to someone and got a bunch of nonsense. So, I found the email address for the manager of sales and wrote him an email asking what is going on. Someone else called me back and explained to me that since there prices went up after I paid the bill, they shortened my subscription after I had paid the bill. I asked how they can do this and found out that not too long ago, they added to the fine print that they can do this. I was also told that this is a common practice with newspaper and magazine subscriptions. I call it cheating as when I purchase a service or subscription, I expect to get what I paid for.

I think that this is a bunch of BS and said so in another email. I doubt that I will hear back from them again. But, do they wonder why they are losing subscribers? Is this a plan to get rid of print subscribers and go all digital? Personally, I like reading a print newspaper.
I am just old and grumpy today.


19 replies so far

View Ripper70's profile

Ripper70

1020 posts in 930 days


#1 posted 05-18-2018 02:09 PM


I was also told that this is a common practice with newspaper and magazine subscriptions.

- Redoak49

“Common practice”? First I’ve ever heard of it. I’d be grumpy too.

-- "You know, I'm such a great driver, it's incomprehensible that they took my license away." --Vince Ricardo

View JCamp's profile

JCamp

626 posts in 572 days


#2 posted 05-18-2018 02:17 PM

Seems like companies anymore are so busy trying to make and extra nickel profit that they are driving away a lot of business. Last fall I needed propane. When they told me how much it was for what I needed we agree to that amount but when they sent me the bill it had two different extra charges on it. They amounted to about $50 on top of what the bill already was. I called them and when I told them I didn’t like it they treated me like crap, You’d thought I was trying to steal from them. Long story short they will be picking their tank up soon. I don’t mind paying for a service but sneaking around just to make a little extra money is pathetic.

-- Whatsoever thy hand findeth to do, do it with all thy might

View MrWolfe's profile

MrWolfe

90 posts in 145 days


#3 posted 05-18-2018 02:26 PM

Let your subscription (and ultimately the paper) die. Get a nice tablet or laptop to use as your “morning paper”. There are many great news aggregators that are constantly updated with news in a “timely” manner… not just what is available when the paper is printed. No more messy ink on your fingers and your can make the text as large as needed if you have tired eyes.
Also you can probably get free audio books, podcasts and videos, e-books and e-magazine through your public library.

View pete724's profile

pete724

59 posts in 831 days


#4 posted 05-18-2018 02:42 PM

The Family Handyman magazine did this to me.
Then I learned that they and another magazine both owned by “readers digest” have done this.

None of them will get any more subscriptions from me and mine EVER again.

View Steve Peterson's profile

Steve Peterson

377 posts in 3104 days


#5 posted 05-18-2018 03:43 PM

It certainly sounds like bait and switch. I would drop them as quick as possible, even to the extent of cancelling the remaining subscription even if there are only a few days of delivery left.

-- Steve

View nkawtg's profile

nkawtg

277 posts in 1273 days


#6 posted 05-18-2018 03:46 PM

It’s a wonder people still buy papers anymore.

View BurlyBob's profile

BurlyBob

5543 posts in 2287 days


#7 posted 05-18-2018 04:36 PM

I pretty much think I’d drop them just like you did. The only thing I do with the local paper is the crossword puzzles. I’ve also reduced the number of magazines I’ve subscribed to as they get thinner with less useful information. I’m down to the Woodsmith shop and American Rifleman.

View Rick  Dennington's profile

Rick Dennington

5908 posts in 3216 days


#8 posted 05-18-2018 05:11 PM

I haven’t had a magazine (s) sunscription in years, due to the fact that they repeat a lot of their articles later on….they say the same crap, just different times of the year….and I’ve never taken a newspaper, but the other day me and the wife went to town on Sunday to eat dinner, and her go to the beauty supply hose…I came to a red light, and a guy was selling the Sunday paper on the corner….$3.00…..And where I live, it couldn’t have been 6-8 pages…..Talk about a rip-off….especially with a town of about 12,000 people…..Never…!!

-- " At my age, happy hour is a crap and a nap".....

View CaptainKlutz's profile

CaptainKlutz

276 posts in 1516 days


#9 posted 05-18-2018 05:19 PM


I am just old and grumpy today.

- Redoak49

I am old and grumpy everyday. :)
Welcome to club!

-- I'm an engineer not a woodworker, but I can randomly find useful tools and furniture inside a pile of lumber!

View Dwain's profile

Dwain

533 posts in 3881 days


#10 posted 05-18-2018 05:21 PM

Well, I think we need to ease off a little bit. Yes, that was a really stupid policy to just stop sending the paper because of a cost increase that you didn’t know about and wasn’t agreed upon. I’d stop subscribing as well. That being said, it is getting extremely tough for paper media to be profitable. There is a reason we are feeling the squeeze, and it’s not because these companies are greedy. It’s because we have access to YouTube, LumberJocks and all sorts of other internet resources. It makes the print less valuable. They aren’t greedy, they are struggling to maintain a business.

-- When you earnestly believe you can compensate for a lack of skill by doubling your efforts, there is no end to what you CAN'T do

View JRsgarage's profile

JRsgarage

247 posts in 531 days


#11 posted 05-18-2018 05:40 PM

Seems like that would be considered breach of contract…regardless, bad business practice

-- Two is One, One is None

View corelz125's profile

corelz125

410 posts in 998 days


#12 posted 05-18-2018 08:06 PM

they want to get rid of the print customers and only have everyone go digital. increases profits for them. I like the print version better than digital myself.

View TravisH's profile

TravisH

582 posts in 1957 days


#13 posted 05-18-2018 09:37 PM

Print newspaper is dead so they really aren’t too concerned about losing a customer. I had a subscription to an aquarium magazine a few years ago and they decided to stop print and choose a “similar interest” magazine for me to fill the remaining 9 months. I was surprised to get “Dog Fancy” delivered to my house out of the blue. Called and asked for a refund or if I could at least choose a magazine. No go. Irritating but chump change so didn’t get too upset over the ordeal.

Baby boomers really the only large demographic that still gets the paper from my understanding. Even worse for the papers are younger individuals don’t subscribe to the paper (digital or print). I am in my mid 40’s and we never have subscribed to paper (digital or print). Also never have watched the local news.

Fairly common with most of my coworkers of similar age and younger. Much of it has to do with how “community” has changed. Many aren’t interested in local news/community.

View Redoak49's profile

Redoak49

3278 posts in 2010 days


#14 posted 05-18-2018 11:46 PM

Fairly common with most of my coworkers of similar age and younger. Much of it has to do with how “community” has changed. Many aren’t interested in local news/community.

That is a very interesting and revealing comment and sad. Probably not I interested in the real community but only the online version in Facebook and similar.

View weedeater64's profile

weedeater64

8 posts in 33 days


#15 posted 05-18-2018 11:48 PM

Paper burns really well.

showing 1 through 15 of 19 replies

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