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Forum topic by MrRon posted 03-02-2018 10:16 PM 456 views 0 times favorited 8 replies Add to Favorites Watch
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MrRon

4795 posts in 3269 days


03-02-2018 10:16 PM

I read a lot of reviews for tools and other things. I’m either looking to buy something or just out of curiosity. The things that stand out the most in “negative” reviews is the quality of an old tool and the latest version of that tool. The biggest complaints seems to be poor service, poor quality and poor instructions. When I read a review, I always read the negative ones first and then the positive ones. I also take into consideration the number of reviews posted. The more reviews indicate a popular item. When only a handful of reviews are posted, that is not enough to form an opinion. I spend much time examining everything I buy, so I would say; almost everything I buy as an informed shopper, meets my criteria as to quality and price. This also extends to what I buy in the supermarket

Lumber is another good example where I spend much time culling through stacks for the best pieces. This all takes time and many people just don’t have the time to be “picky”.


8 replies so far

View Ron Aylor's profile

Ron Aylor

2636 posts in 673 days


#1 posted 03-02-2018 10:31 PM



I read a lot of reviews for tools and other things. I m either looking to buy something or just out of curiosity. The things that stand out the most in “negative” reviews is the quality of an old tool and the latest version of that tool. The biggest complaints seems to be poor service, poor quality and poor instructions. When I read a review, I always read the negative ones first and then the positive ones. I also take into consideration the number of reviews posted. The more reviews indicate a popular item. When only a handful of reviews are posted, that is not enough to form an opinion. I spend much time examining everything I buy, so I would say; almost everything I buy as an informed shopper, meets my criteria as to quality and price. This also extends to what I buy in the supermarket Lumber is another good example where I spend much time culling through stacks for the best pieces. This all takes time and many people just don t have the time to be “picky”.

- MrRon

Just like you, the tools I have purchased have met my criteria as to quality and price.  If I based my tool purchases on the reviews of others, my shop would be empty. Just about everything I have has been panned by at least five people!

-- Ron in Lilburn, Georgia.  https://ronaylor.wordpress.com

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ralbuck

4578 posts in 2292 days


#2 posted 03-02-2018 10:32 PM

Quality of the tool according to the person reviewing it can be a huge variance!

I have met people that could get good use and life from medium quality equipment and others that could wreck absolutely any THING!

I take most reviews either too good or too poor as at least a partial prejudice. If it is a tool that I expect to use a lot; I want the best that I can justify cost wise. If it is just for occasional use, I will try to find a more cost effective one.

Now the disclaimer; I tend to be conservative about spending money; even when it is someone else’s! I was/am too broke—to long—- to waste almost anything! I use as much “rescued wood” as possible in all the things I make to.

-- Wood rescue is good for the environment and me! just rjR

View Lazyman's profile

Lazyman

2052 posts in 1413 days


#3 posted 03-02-2018 11:36 PM

When reading reviews on Amazon, in general. I find that one star reviews of about 8% or less is usually just noise— people who order the wrong thing, didn’t read the description, don’t understand the instructions, expect miracles, have complaints not associated with the quality etc. If something has only 4-5% one star reviews, I usually take that as a pretty good sign that the quality may be better than average because it even impressed the idiots. I usually scan through the 1 & 2 star reviews looking for a common issue that caused them. I also look at the 4 star review looking for similar trends. Ignoring the idiots, I then try to decide if the common issues would bother me. It can be time consuming but I’ve only had to return a couple of things.

-- Nathan, TX -- Hire the lazy man. He may not do as much work but that's because he will find a better way.

View Kelster58's profile

Kelster58

670 posts in 566 days


#4 posted 03-03-2018 01:54 AM

I always read the reviews. I sort the reviews newest to oldest. If there are a lot of bad reviews recently I generally avoid the product. I’m with Lazyman “one star reviews of about 8% or less is usually just noise”. Because I depend on reviews I always write reviews for those that come after me.

-- K. Stone “Tell me and I forget, teach me and I may remember, involve me and I learn.” ― Benjamin Franklin

View Knockonit's profile

Knockonit

376 posts in 228 days


#5 posted 03-03-2018 02:38 AM

pretty much standard for me to read as much in regards to reviews, try to nail down a price that i can work with, see what availability is, and buy as needed, i like gadgets, hehe, may only use a few times and stash, but always glad i have it when i need it. Hard to have everything, but sure if fun figuring out what can do double duty on some tasks.
Rj

View Woodknack's profile

Woodknack

11792 posts in 2406 days


#6 posted 03-03-2018 05:21 AM

re: reviews: I look for trends. If 1 review out of a thousand is complaining about something, I dismiss it as an outlier. If 20 people complain about the same thing, then it might suggest a design, assembly line, or manufacturing defect. If there are lots of complaints about different things, then it suggests poor quality control. I also look to see if the complaints all came within particular point in time. Sometimes a company has a bad run but they get back on track. So if most of the complaints are from 2014 and none since, well I don’t worry as much.

Another thing to consider is whether that company is known for the product. I don’t order pizza at a burger joint. If the company specializes in drill bits but suddenly starts selling carving tools, might want to take a hard look before leaping. But if a company sells drill bits and expands into router bits, well there might be some expertise that crosses over. And there is a better chance they are working with the same manufacturer.

-- Rick M, http://thewoodknack.blogspot.com/

View oldnovice's profile

oldnovice

6899 posts in 3394 days


#7 posted 03-03-2018 08:25 PM

I typically read reviews of any product I am considering for the same reasons Woodknack does!
When reading reviews you may even find one that proves that some people are stupid!

-- "I never met a board I didn't like!"

View knotscott's profile

knotscott

8057 posts in 3401 days


#8 posted 03-03-2018 08:35 PM

I’ve heard that as much as 1/3 of all online reviews are phony…both positive and negative. Nonetheless, I still read them in hopes of getting an overall feel from qualified users of a product. I look for themes of a common problem to sort out whether a problem is systemic or just a one-off isolated issue….too many people seem to assume that whatever version of a product they have is representative of all them, and that’s not necessarily the case….both good and bad.

I’ve also read many negative reviews that are aimed at the seller or the shipping company for a myriad of reasons, but end up wrongly punishing the product because it didn’t arrive soon enough or came damaged, etc., so it’s important to look beyond just the average rating too.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

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