LumberJocks

New table saw fell over on delivery truck...

  • Advertise with us

« back to Power Tools, Hardware and Accessories forum

Forum topic by nexgen91 posted 12-07-2017 09:52 PM 1840 views 0 times favorited 14 replies Add to Favorites Watch
View nexgen91's profile

nexgen91

13 posts in 25 days


12-07-2017 09:52 PM

So my Grizzly G0833P got delivered today and when the driver pulled up it was laying on its side, he stated that it was standing up at his last stop and he had cargo strapped it in. Before offloading the saw I checked for any obvious damage and did not see anything. The driver made a note that it had fallen over on the invoice. After unpacking the only thing I have found so far is the plastic grommet on the power wire is busted (but repairable). What do I need to check to see if I need to contact ups/grizzly about it? I have not tried to power up the saw yet (still need to put a breaker in the sub panel and add an outlet) but know I should check that to. Any type of squareness, welds, stress, alignment issues etc I need to check for?


14 replies so far

View bndawgs's profile (online now)

bndawgs

55 posts in 419 days


#1 posted 12-07-2017 09:57 PM

Probably wouldn’t hurt to call Grizzly and ask them directly.

View Firewood's profile

Firewood

164 posts in 1470 days


#2 posted 12-07-2017 11:22 PM

Sorry to hear about your saw. I probably would have refused the delivery, but too late for that now. It’s good the driver noted it on the delivery slip. Take photos of everything you find damaged or suspect. Contact Grizzly and see what they say. They may still be willing to replace it. Keep us posted on how it turns out for you.

-- Mike - Waukesha, WI

View richardchaos's profile

richardchaos

546 posts in 216 days


#3 posted 12-07-2017 11:32 PM

Could be worse… Could be a Ridgid table saw

-- β€œIn a time of universal deceit, telling the truth is a revolutionary act.” ― George Orwell

View sawdustdad's profile

sawdustdad

334 posts in 721 days


#4 posted 12-07-2017 11:54 PM

To be honest, it was shipped from China, right? Probably dropped more than once on its journey here anyway.

Only thing I’d suspect, other than some paint scrapes, would be the table nudged out of alignment. Check miter slot to blade parallel. You’d have to check this anyway on a new saw. Also check flatness of extensions if they are already attached. I assume they are not if it is crated.

-- Murphy's Carpentry Corollary #3: Half of all boards cut to a specific length will be too short.

View knotscott's profile (online now)

knotscott

7785 posts in 3212 days


#5 posted 12-08-2017 12:17 AM

I’d call Grizzly just to give them a heads-up, so they can document it in case you run into other snags down the road.

Good luck and please keep us posted about how the saw works out.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

View nexgen91's profile

nexgen91

13 posts in 25 days


#6 posted 12-08-2017 12:47 AM

I called grizzly got some advice on things to check out, they also said they could send me parts, and made a case in case anything else comes up.

View nexgen91's profile

nexgen91

13 posts in 25 days


#7 posted 12-08-2017 01:09 AM

After further inspection the motor casting is definitely cracked, I have to give Grizzly a call in the morning to discuss replacement.

View Dustin's profile

Dustin

404 posts in 577 days


#8 posted 12-08-2017 01:08 PM



After further inspection the motor casting is definitely cracked, I have to give Grizzly a call in the morning to discuss replacement.

- nexgen91

Sorry to hear that. Always disappointing to have to postpone using a new tool. Again, though, be counting your blessings that the driver noted it. The last tool I had delivered (6” floor standing jointer) had a punctured box. The driver put it on the lift gate, handed me a box cutter, and asked if I wanted to check it out before getting it off the truck in case I wanted to refuse delivery.

And on the plus side, with the exception of a few rare cases, Grizzly customer service tends to be among the best.

-- "Ladies, if your husband says he'll get to it, he'll get to it. No need to remind him about it every 6 months."

View cabmaker's profile

cabmaker

1621 posts in 2645 days


#9 posted 12-08-2017 01:51 PM



Could be worse… Could be a Ridgid table saw

- richardchaos

HMMMMM….I have a funny feeling Richard doesn’t care for rigid table saws…..Thats ok Richard, I don’t either

View nexgen91's profile

nexgen91

13 posts in 25 days


#10 posted 12-09-2017 05:15 AM


Could be worse… Could be a Ridgid table saw

- richardchaos

HMMMMM….I have a funny feeling Richard doesn t care for rigid table saws…..Thats ok Richard, I don t either

- cabmaker

What is funny is it is replacing a Ridgid (portable type) I had enough with that saw and the Black Friday sale price was to good to let pass by. Grizzly said they are “reviewing options” and will get back to me within 24 hours (I assume it’s gonna be Monday or Tuesday before I hear back since it is Friday).

View HorizontalMike's profile

HorizontalMike

7658 posts in 2750 days


#11 posted 12-09-2017 02:29 PM

Taking pictures with your cell phone camera is always an easy way to document delivery condition. That will also give date & time information to match with UPS, FedEx, etc. Just a thought…

-- HorizontalMike -- "Woodpeckers understand..."

View sras's profile

sras

4663 posts in 2965 days


#12 posted 12-09-2017 05:17 PM

When I bought my Grizzly table saw, I picked it up at the Bellingham store. The canopy on my truck would not allow it to sit upright. I asked about shipping it on its side. The guy helping me said that officially it can only be shipped upright but he has sent several out on the side and never had any complaints.

That doesn’t help with the falling part, but it’s what I can share…

-- Steve - Impatience is Expensive

View Carloz's profile

Carloz

971 posts in 428 days


#13 posted 12-09-2017 05:23 PM

You are so lucky. Every time I receive something damaged the driver tries to play it down. Just last week I received a cooktop ( I am remodeling as we speak) and the box had narrow 5” long punctures on two sides. The driver said someone just wanted to peek inside, not a bid deal.
I insisted on unpacking it and it appeared that someone drove a forklift into it and completely mangled the cooktop. And he did it twice from two sides !

View nexgen91's profile

nexgen91

13 posts in 25 days


#14 posted 12-10-2017 05:07 AM



You are so lucky. Every time I receive something damaged the driver tries to play it down. Just last week I received a cooktop ( I am remodeling as we speak) and the box had narrow 5” long punctures on two sides. The driver said someone just wanted to peek inside, not a bid deal.
I insisted on unpacking it and it appeared that someone drove a forklift into it and completely mangled the cooktop. And he did it twice from two sides !

- Carloz

I’m glad the driver noted it (without me even asking). He seemed generally concerned about it.

Have your say...

You must be signed in to reply.

DISCLAIMER: Any posts on LJ are posted by individuals acting in their own right and do not necessarily reflect the views of LJ. LJ will not be held liable for the actions of any user.

Latest Projects | Latest Blog Entries | Latest Forum Topics

HomeRefurbers.com