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Amazon Prime not always Prime rant.

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Forum topic by Rob posted 10-23-2017 01:09 PM 3417 views 0 times favorited 80 replies Add to Favorites Watch
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Rob

291 posts in 2797 days


10-23-2017 01:09 PM

There really isn’t any forum that fits this topic so I’m putting it here. Hopefully that’s ok.

So yesterday, Sunday 10-22-2017 I needed to buy some Tea Lights for a few projects I’m making. I logged into my Amazon Prime account and found what I wanted and listed as “Prime” too. I thought great! Decent price and with two day free shipping, I can get the candles measured and the holes on these projects drilled out on Wednesday evening (thinking two day free shipping meant Ordered on Sunday, shipped on Monday, received on Wednesday). I don’t want to drill them now in case what I ordered and what I receive aren’t the same dimensions depth-wise. So a few minutes later, I get my confirmation email and it says “Arriving Friday 10-27-2017”. So I go back to my Amazon account and make sure what I ordered was truly a Prime item. Yep, sure enough! “Sold by XXXXXXX” fulfilled by Amazon”. So I contact them by their online chat and ask, what does “Sold by XXXX, fulfilled by Amazon” mean. I’m told, it means that they stock those items in one or more of their warehouses for the seller. So I explain things about my order. The guy says, no problem, we’ll choose the faster shipping option and credit you the shipping fee so there will be no additional charge. I think GREAT! Now I’ll get them Wednesday like I was supposed to. A few minutes later, I get a new confirmation email that says “Arriving Thursday 10-26-2017”. It’s not a big deal because I’m not in a rush for the tea lights but I pay $99 a year for Amazon Prime. I don’t use the other things that are included with a Prime membership. I just want the two day free shipping and I’m not getting it. I’ve also caught them charging more for items with “Free Shipping” but when you go to the woodworking website, the same item costs less but there’s shipping costs. Add them up and they are very close to the Amazon price. I can’t do anything about it other than not re-new my Prime membership but that’s just going to hurt me. Most of the things I buy arrive in two days but I don’t like feeling like I got ripped off. Rant over.


80 replies so far

View a1Jim's profile

a1Jim

116492 posts in 3387 days


#1 posted 10-23-2017 01:29 PM

The two-day shipping has become less and less dependable When it bugs me I say to myself, As Cher says in the movie “Moon struck” “snap out of it get over it” LOL

-- http://artisticwoodstudio.com Custom furniture

View syenefarmer's profile

syenefarmer

468 posts in 2891 days


#2 posted 10-23-2017 01:38 PM

As you have found out, Prime is not always the best buy. After doing a little price shopping I’ve often found that a much better price for an item can be found elsewhere than what Amazon Prime wants you to pay. Today’s Amazon isn’t even close to being what it used to be, they have brainwashed the population very well.

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a1Jim

116492 posts in 3387 days


#3 posted 10-23-2017 01:42 PM

I have found lower prices too but a good percentage of the time when you add shipping cost in it’s more or the same, I like the easy free return policy that not everyone else has.

-- http://artisticwoodstudio.com Custom furniture

View Carl10's profile

Carl10

67 posts in 267 days


#4 posted 10-23-2017 01:46 PM

Had a similar issue last month. Wife’s old work printer finally dies. Ordered a new one Friday expected delivery Monday 8:00pm (nothing has ever come that late). Except Monday at 8:30 nothing. Amazon says it can’t provided anymore tracking information and wait until Thursday? Huh?, Order Friday wait until Thursday for 2 day shipping. Then I was told to re-order using fastest shipping (that would be Wednesday). I told her that we need the printer for work before Wednesday and we would have to make other arrangements. She finally understood the importance of the order and offered to extend my membership 1 month for free (I had heard that is what they do when you make a big enough stink). I really didn’t care about the 1 month I needed the printer as no one locally carried that model. I finally said we would wait until Tuesday to see what happened and it was delivered.

So you may be able to get another month of sometimes 2 day shipping!

Carl

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Carl10

67 posts in 267 days


#5 posted 10-23-2017 01:54 PM

For price shopping on amazon there is a tool for Chrome called WikiBuy. It is a real-time price checker built right into the Amazon web page. You will see a little ‘W’ icon below the amazon price if it is grey they could not find a lower price. If it is green there will be a number in the icon box with amount lower they found the same item. Sometimes it is on eBay or through Jet without a return option. But depending on the item that doesn’t matter.

Hope that helps.

Carl

View Rich's profile

Rich

1854 posts in 400 days


#6 posted 10-23-2017 02:35 PM

Another one like Carl mentioned is https://www.joinhoney.com. They have a browser extension that alerts you to better deals on items you’re looking at on Amazon. Generally, it’ll be to save sales tax by ordering from a different vendor. It makes it clear regarding whether you’re giving up Prime 2-day shipping or not. You can also set watches similar to three camels, and see price history without leaving the product page on Amazon. Pretty handy.

-- No matter how much you push the envelope, it'll still be stationery.

View Rick_M's profile

Rick_M

10451 posts in 2190 days


#7 posted 10-23-2017 05:15 PM

Amazon promises two day shipping but what they mean is two day transit time once it’s shipped, not two days until you receive it. It could take a week to ship but as long as transit time is two days they have met their obligation from their point of view. Also some things like batteries must go ground and are exempt from two day. One more tip, when you place the order, it tells you when you are expected to receive it and because they have many warehouses, some sellers will be quicker than others.

-- http://thewoodknack.blogspot.com/

View splintergroup's profile

splintergroup

1626 posts in 1033 days


#8 posted 10-23-2017 05:38 PM

Yep, you have to watch out for the occasional up-charge that hides the shipping costs into the product costs.

View Fred Hargis's profile

Fred Hargis

4706 posts in 2304 days


#9 posted 10-23-2017 05:52 PM

While I agree with some of what has been pointed out above. I still see Amazon as the best thing since sliced bread. If you live slightly off the beaten path as I do, it’s almost impossible to find some things locally. Amazon has an almost unbelievable selection, though I admit some things do come from 3rd party vendors. But their CS is unparalleled IMHO, and I can always count on a problem being quickly resolved. I can’t say I’ve had any delivery problems (outside of the USPs since they started using them) and the packages have always IIRC been on the schedule they communicated, or earlier. Yep, their prices are not always the best you can find on line, but they almost always beat the locals…and don’t forget they have the item. Much better than driving 40 miles to 6 different stores and still not getting what you want. They aren’t perfect, but who is? I’m very glad to have them around and will continue to buy a great deal of stuff from them. BTW, the only time I had a serious problem was when I was scammed by a 3rd party vendor ($388 worth of scam). Amazon made good on the deal with a full refund. But I do now check the 3rd party reviews before I order from one.

-- Our village hasn't lost it's idiot, he was elected to congress.

View Carloz's profile

Carloz

857 posts in 402 days


#10 posted 10-23-2017 05:53 PM

Last time I checked the stuff that went into prime two day shipping had free shipping without prime, but not 2 days though. Things could change though.

View MrUnix's profile

MrUnix

5897 posts in 2009 days


#11 posted 10-23-2017 05:58 PM

I’ve ordered stuff using Prime that, while it did get me the free shipping, it took several weeks to receive… slow boat from China stuff mostly. They tell you up front when they expect it to be delivered, so it’s not like I wasn’t aware. Most everything domestic I get in two days unless it spans a weekend.

Cheers,
Brad

-- Brad in FL - In Dog I trust... everything else is questionable

View AlaskaGuy's profile

AlaskaGuy

3523 posts in 2119 days


#12 posted 10-23-2017 06:09 PM

People who cry about shipping cost and time have never live in Alaska or Hawaii :) Some companies still won’t ever ship here.

-- Alaskan's for Global warming!

View DS's profile

DS

2788 posts in 2231 days


#13 posted 10-23-2017 06:12 PM

I suppose I am fortunate in that Amazon has a distribution center about 5 miles down the road from my house.
Sometimes Prime arrives the same day… go figure.

-- "Hard work is not defined by the difficulty of the task as much as a person's desire to perform it.", DS251

View Rich's profile

Rich

1854 posts in 400 days


#14 posted 10-23-2017 06:21 PM

We’re fortunate in Tucson to be on their same-day delivery program. I assume it affects the promptness of delivery for two-day Prime too, since, unless USPS screws up, items always arrive on time, or early.

-- No matter how much you push the envelope, it'll still be stationery.

View Rick_M's profile

Rick_M

10451 posts in 2190 days


#15 posted 10-23-2017 06:23 PM

Another tip, if you click on other sellers (if there are any) you can see the various shipping times, shipping costs (if any), and tax.

And look at that, might be a hot deal .. and I just randomly clicked on that item too. Next cheapest price I can find is $105

.
.
Another example, all 3 are prime but arrival dates vary 2-5 days.

-- http://thewoodknack.blogspot.com/

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