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Forum topic by TopamaxSurvivor posted 1278 days ago 3116 views 0 times favorited 59 replies Add to Favorites Watch
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TopamaxSurvivor

14587 posts in 2273 days


1278 days ago

Topic tags/keywords: cheap return table saw

I was on a job this week where the carpenters doing the framing told me they were going to return their $150 Ryobi table saw when they were done with it. Is this a common practice these days? Is is fair to the retailer? Seems like free rent to me :-)

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence


59 replies so far

View Dandog's profile

Dandog

249 posts in 1371 days


#1 posted 1278 days ago

all i can say is that’s weak or sad one of the two.

-- life an woodworking is one big experiment

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Brian Havens

194 posts in 1703 days


#2 posted 1278 days ago

The sad part is that consumers end up paying one way or another in the end, in the form of higher prices.

-- Brian Havens, Woodworker http://brianhavens.com

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TopamaxSurvivor

14587 posts in 2273 days


#3 posted 1278 days ago

I don’t know where they go it. By the time the job is done, it will be 6 month old I think. I hope the retailer does not take it, but most policies are too liberal. IMO Seems nobody has a conscience any more ;-((

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

View Frank V's profile

Frank V

22 posts in 1278 days


#4 posted 1278 days ago

Ran the big orange box for many years and you see it everyday. Ever wonder why they always have tons of “open box” items? Well there you go. Shady contractors and consumers are to blame for the high prices and lack of adequate inventory of the power tools we look for. By the way, great site! Been snooping around for some time looking at all the great projects you have all created. I dabble in this craft but have lots to learn.

-- To Beer...the cause of and solution to all of life's problems - Homer J. Simpson

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TopamaxSurvivor

14587 posts in 2273 days


#5 posted 1278 days ago

Welcome to LJ Frank!!

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

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Loren

7230 posts in 2245 days


#6 posted 1278 days ago

Such a circumstance may indicate weird priorities in tradesman
or may be mere pragmatism as they realize the tools will not last
for much more than one job. Quality of portable saws may be very
poor these days by jobsite standards.

These guys’ motives are suspect to be sure. When I was working
in the trades I always had all the tools I would need and if I needed
additional I would buy absorb the costs, but I was running my own show
and probably made a lot more money than these guys who are
returning plastic table saws.

I have a Skil portable I’ve had for more than 10 years. I don’t use it
much because it’s strictly a jobsite saw, but it has held up fine. Perhaps
the current standard is a lot lower. I assume all these plastic saws are
made in the same handful of factories.

Knowing what I know today I try to buy American or buy used (excepting
Festool, the unduplicable Teutonic “woodworker’s crack” ). That preference
is equal parts frugality, quality control, and economic patriotism. Most of the
new tools I’ve seen seem well-made, though benchtop saws are roughly
on the level with sho vacs in terms of disposability. The stuff I buy just
doesn’t seem wear-out much (cordless junk excepted). I must be either
smart or lucky.

-- http://lawoodworking.com

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TopamaxSurvivor

14587 posts in 2273 days


#7 posted 1278 days ago

I always bought good tools too, although not many were woodworking. There are tools out there good enough to last more than 1 job. The way the guy said it, they intended to retun it when they bought it. Yeah, times are tough, but we can’t all be leaches, can we? :-))

-- "some old things are lovely, warm still with life ... of the forgotten men who made them." - D.H. Lawrence

View gary351's profile

gary351

96 posts in 1393 days


#8 posted 1278 days ago

I took a circular saw back once because it was defective, but i exchanged it for the same thing. I think if these guys could prove that there was a mfg. defect then they could get there money back, other wise they are just ripping off the company that made the product. Not much difference from the guy who uses lawn eqt. for a season then returns it for there money back.

-- A poor man has poor way's

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canadianchips

1831 posts in 1594 days


#9 posted 1278 days ago

Eventually those “contractors” will run out of places to “borrow” tools. Fly by nighters, we called them.
When Rigid came up with “Lifetime warranty” that also opened the door to “use it, abuse it, take it back”.

-- "My mission in life - make everyone smile !"

View knotscott's profile

knotscott

5367 posts in 1973 days


#10 posted 1278 days ago

That’s just wrong by anyone’s standard, and I would put them on the spot about it. It ultimately hurts all of us.

-- Happiness is like wetting your pants...everyone can see it, but only you can feel the warmth....

View Poncacity's profile

Poncacity

4 posts in 1279 days


#11 posted 1278 days ago

This is something of a detriment to the rest of us, who, when we need to return a defective tool.
If there was something wrong with the saw it should be returned immediately, not at the end of the job. These fellows will (I hope) soon loose there shoddy ways.
This reminds me of a dude I knew in Blackwell, OK. who took back a paddle fan that was several years old, and looked it, as he took the dirt and dust with this fan. And got a new one. So I can see where store policies of return, can and does create the idea of “gee I can return any thing any time”. It hinges on the character of the individual.

-- Lloyd, Ponca City, OK

View Sheila Landry (scrollgirl)'s profile

Sheila Landry (scrollgirl)

7470 posts in 1517 days


#12 posted 1278 days ago

Everyone wants companies to stand behind their tools and offer good warranties. It is people like this who ruin things for everyone. Something for nothing. And these contractors are probably the ones that bitch the loudest about poor service and the high cost of tools. Who do they think pays the cost for their deception? Everyone. How many of us, when buying a new tool want to get one off the shelf that has been used? I would be quite sure that people of this contractors’ character aren’t the type to take care of the tool they were using.

My recent Rigid purchases both carry a “lifetime warranty”. They both have a “90 day no questions asked” guarantee. They are perfect game for unscrupulous people to take advantage of them. How are they supposed to stay in business? Where will they get the money to pay for good customer service and to make quality products if we all did what these idiots do?

I am not a wealthy woman, but I don’t mind spending a bit more for something that is good quality and has a decent company behind it.

It all starts somewhere, folks. Sure, they are ‘big companies’. How many big companies have fallen recently. I wonder why? We live in a very sad state of society it seems. :(

Sheila

Oh – and a final thought – It doesn’t matter how cheap it is – it is stealing. Where do we draw the line as to how much is OK to steal and how much isn’t?

-- Contributing Editor, Creative Woodworks and Crafts Magazine, If you like reading my blog, come visit at Sheila Landry Designs http://www.sheilalandrydesigns.com "Knowledge is Power"

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CharlieM1958

15653 posts in 2816 days


#13 posted 1278 days ago

I will add that this sort of thing is nothing new. I worked in the tool department at Sears in the 70’s while I was in college, and this kind of crap went on every day. At the time, Sears had pretty much a no-questions-asked return policy, so we just had to eat it.

One of my jobs was to determine if returned portable power tools were worth being sent off for reconditioning. In many cases the cost of reconditioning exceeded what the tool could later be sold for, so I would have to haul them back to the loading dock and smash them to smithereens with a maul before throwing them in the dumpster. (If we didn’t smash them, crooks would fish them out of the trash and return them to us again!)

-- Charlie M. "Woodworking - patience = firewood"

View wchips's profile

wchips

314 posts in 1685 days


#14 posted 1277 days ago

I think this goes on quite a bit Several years back a a fellow worker wanted to barrow my Dewalt planer , I knew he abuses the heck out of tools. So i told him i was going to use it at that time Well he goes to Manards and bought a new planer and ran into several nails, ruining the knives.,When he was done with it he returned it dab knives and all. He also bragged about how he gave Manards the shaft

so

-- wchips

View ChuckV's profile

ChuckV

2376 posts in 2124 days


#15 posted 1277 days ago

I agree that this is disgusting. Just as bad, I was once in HD looking for a special use plumbing tool. The HD employee who helped me find the tool actually suggested that I use it for the job and then return it, since I am not likely to ever need it again. I did not follow his advice.

-- “That it will never come again / Is what makes life so sweet. ” ― Emily Dickinson

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