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Forum topic by CecilD posted 12-29-2010 10:41 PM 1099 views 1 time favorited 3 replies Add to Favorites Watch
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42 posts in 2850 days

12-29-2010 10:41 PM

I think every one should e-mail or contact the Board of Directors and let them know how we feel. Under HD Company policy of Values listed as #3 Doing the right thing: We exercise good judgment by “doing the right thing” instead of just “doing things right.” We strive to understand the impact of our decisions, and we accept responsibility for our actions. #4 Excellent customer service:
Along with our quality products, service, price and selection, we must go the extra mile to give customers knowledgeable advice about merchandise and to help them use those products to their maximum benefit.
Shareholders and others who are interested in communicating directly with the members
of the Board of Directors, including communication of concerns relating to accounting, internal
accounting controls, audit matters, fraud or unethical behaviors, may do so by email to or by writing to the directors at the following address:
Name of Director or Directors
c/o Secretary to the Board of Directors
The Home Depot, Inc.
Revised February 2009
2455 Paces Ferry Road, N.W.
Atlanta, Georgia 30339

Francis S. Blake
Executive Chairman and Chief Executive Officer

Phone: 770-433-8211
Fax: 770-431-2685
Web site for all of the directors
This can not hurt and maybe we will get what we ordered. At least they will know that it not in their best to advertise product that they do not have in stock or plan to have in the near time.

3 replies so far

View Brad Hancock's profile

Brad Hancock

30 posts in 2664 days

#1 posted 12-30-2010 03:10 AM

Not sure where you got that email address, but it doesn’t seem to work for me.

-- Brad Hancock

View CecilD's profile


42 posts in 2850 days

#2 posted 12-30-2010 04:03 AM

I got the information from HD corp web stockholder’s page. The one I sent went thru @

View CecilD's profile


42 posts in 2850 days

#3 posted 12-31-2010 02:09 AM

Got this e-mail to day and called them. They accepted a new order at the old price.Dear Valued Customer,

We offered the Work Sharp 2000 / 3000 on our site at a closeout price
during our Clearance Event promotion. Due to an overwhelming response
for the item, we regrettably oversold and subsequently cancelled your
order. On behalf of the entire team, we sincerely
apologize for the inconvenience and frustration this issue has caused.

We value your business and would like an opportunity to better serve
you. To make this right, we have partnered with Professional Tools /
Darex to secure inventory to fulfill your original order. This inventory
will become available over the next 30 business days. If you are still
interested in the item, please contact our Resolutions
Team at 1-877-467-3057 within the next 10 days and reference your
original order number. Hours of operation are Monday ? Friday 7:00 a.m.
? 8:00 p.m. Saturday/Sunday 8:00 a.m. ? 5:00 p.m., CST. We are awaiting
your call and look forward to serving you.

Thank you for shopping at

Sincerely, Resolutions Team

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