This past Tuesday I received the following email from Worksharp;
“Dear DON ,
We are excited to announce the launch of our New Work Sharp Website!
Our interactive new site is user friendly and informative. Get product information, view video demonstrations, order parts, or get assistance from a customer service representative using our online chat.
To Celebrate the launch of our new site we are offering 50% off your entire online purchase. This exclusive offer is only available for a limited time; so start saving on your Work Sharp Tools and accessories today. This is Work Sharps way of saying thank you for being a loyal customer. Share the savings with your friends and family!”
What a great deal….50% off! I was in the process of compiling my order for the wide blade attachment and some abrasive discs (they sell them individually now) when I received the following email this morning;
“Dear DON ,
Due to unexpected problems on our website, www.worksharptools.com, we have no choice but to void our previous offer of 50% off your entire online purchase, using promotion code number W0101050.
This offer is no longer valid as of October 13, 2010. Work Sharp apologizes for any inconvenience this may have caused you.
To show our appreciation for your understanding, Work Sharp would like to offer you a 20%rebate on any Work Sharp brand product purchased from any of our retail partners. Click here for a list of retailers.
This offer is only valid for Work Sharp brand products purchased between October 12, 2010 through October 31, 2010 for owners registered at www.worksharptools.com before October 13, 2010. Do not redeem in store! Offer is only offered through the factories fulfillment center listed below. Offer valid in USA only.
To take us up on this exciting new offer simply download and print the rebate form, fill it out and mail it along with your receipt and UPC by November 15, 2010. “
They withdrew the offer the very next day and replaced it with a lame mail in rebate. Very disappointing! A thank-you for being a customer turned into a big disappiontment.
-- Don, Pittsburgh